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So my battery health is at 86%. However, I lose charge quickly and my phone always feels warm and sometimes hot. If so, can I take it somewhere other than the Apple store? I live in NYC.
I want to get my phone battery replaced, but the Apple stores here have some bad reviews that make me a bit hesitant. Like the staff didn’t know what they were doing, customer service was bad, they broke people’s phones, etc.
I have checked the Apple store in Coquitlam, Metrotown, and even downtown Vancouver, but the reviews regarding this service are… uh… like I said above.
Does anyone here actually have positive experience with this service?
Phone isn’t too old (12 mini) would love to extend its life. I’ve seen a bunch of electronics stores on Bloor and College, any of these (or others in the west end) you’d recommend? Or do I need to go to the Apple Store?
Edit: thanks all! Called apple, they were able to do a remote diagnostic (cool!) and book appt at an authorized repairer near me