depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund Answer from cliffr39 on reddit.com
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -
Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.
Do I have 30 days to return my iPhone - Apple Community
Returning my newly purchased iPhone ... iphone 14 twk days ago, since its overheating, am not happy . I am doubtful about return because i opened it 781 4 ... Sorry, you only have 14 days to return a purchase, not 30. So you’re past the date for a return. Where did you get the idea you had 30 days? ... In the US, the return and refund policy is 14 ... More on discussions.apple.com
iPhone Return Policy - Apple Community
I was not informed about the Iphone 15 coming out the next day even when asking about a new phone release. I was sold the iphone 14. I would prefer the phone15. Does anyone know the return policy for the phones from apple? I would have prefered the iphone 15 and was not told about it coming ... More on discussions.apple.com
Return used 1 day old iPhone 15 - Apple Community
I’ve just got my new iPhone 15 but only realised that I should’ve got the 15 pro for the better zoom. I’ve used the phone for 1 day and it says I’m not eligible for a refund. Is the right ? ... Depends on who you bought it from. From Apple, you have 14 days, from the date of purchase, to return it for a full refund. From anyone else, their own return policy ... More on discussions.apple.com
Anyway to get a new Apple device without there being anything wrong with the product within 14 days?
There’s a 14 day return policy, just return it More on reddit.com
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January 30, 2024Videos
Maximize Your Refunds with Apple's Return Policy in 2 Weeks
Just remember they can always charge you a stocking fee if you abuse it. #iphone #lifehacks | TikTok
03:17
How to Return Products on Apple.com | Return Online - YouTube
Apple iPhone Refund Policy Explained
03:14
How to Return iPhone to Apple - YouTube
Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....
Apple Community
discussions.apple.com › thread › 254894576
Do I have 30 days to return my iPhone - Apple Community
According to Apples Returns and Refunds policy below the iPhone will likely have been required to be returned within 14 calendar days.
iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
If you purchase a product directly from Apple—online or in an Apple Store—the Apple website says: “You have 14 calendar days to return an item from the date you received it.” Obviously, your return must include everything that come with the product, including the cables.
Techable
apple.techable.com › home › how long is apple’s return policy for the iphone?
How long is Apple's return policy for the iPhone? - Techable
November 3, 2017 - Apple updated its Retail Store Purchase Policy on March 12, 2014. The policy for iPhone returns now reads: “You may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.”
ScreenRant
screenrant.com › home › tech › tech features › apple return policy: how long & what you need to know explained
Apple Return Policy: How Long & What You Need To Know Explained
May 28, 2022 - Apple’s standard return policy allows consumers to return a product for up to 14 days after purchase. If the product was purchased online, then Apple specifies the 14-day return period technically starts when the item is received.
Apple Community
discussions.apple.com › thread › 255734401
iPhone Return Policy - Apple Community
August 26, 2024 - How to Return Iphone when purchased from official store in person? Hi, I purchased an Iphone 14 from an official apple store in Oregon for my mother during the Thanksgiving break. But she changed her mind and I would like to return the phone. The return window is until Jan 8, 2025 however, the nearest apple store is 3 hours drive from where I live.
Verizon
verizon.com › support › return-policy
Verizon Return Policy - 30-day returns and exchanges | Verizon Support
Learn about our standard and Holiday Return Policy. Cancel service within 30 days without early termination fees when devices are also returned.
MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.
Apple
apple.com › legal › sales-support › sales-policies › reseller.html
Apple Legal - Apple Authorized U.S. Reseller Return and Refund Policy
Note: Apple recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Apple or declare the full value of the shipment so that you are completely protected if the ...
Apple Community
discussions.apple.com › thread › 255148668
Return used 1 day old iPhone 15 - Apple Community
September 23, 2023 - From Apple, you have 14 days, from the date of purchase, to return it for a full refund. From anyone else, their own return policy would apply. click here ➡️ Returns & Refunds - Shopping Help - Apple
iPhone Life
iphonelife.com › how-to › shopping
Everything You Need to Know about Returning Apple Products
January 16, 2024 - According to Apple’s return policy, undamaged products are returnable within 14 days from the date you received them. You can only return products purchased from Apple.com or an Apple retail store.
Yournavi
yournavi.com › home › articles › iphone return policy key points you should know
iPhone Return Policy: Everything You Need to Know
September 29, 2025 - AT&T iPhone return policy: AT&T has a straightforward 14-day return policy for cell phones, though you may be assessed a $55 restocking fee if you don't return it to a physical store location, Apple makes it simple to return iPhones that you don’t want or want to exchange, but make sure that you know the return policy so that you don’t lose eligibility for a refund.
Quora
quora.com › Can-you-return-an-iPhone-to-the-Apple-store-after-the-box-has-been-opened
Can you return an iPhone to the Apple store after the box has been opened? - Quora
Answer (1 of 3): Thanks for the A2A. Yes, you can return an iPhone to the Apple store after the box has been opened. Please see Returns & Refunds - Shopping Help for more information.
Amazon
amazon.com › Apple-iPhone-12-64GB-Black › dp › B08PP5MSVB
Amazon.com: Apple iPhone 12 (Renewed), 64GB, Black - Fully Unlocked : Cell Phones & Accessories
All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers. Products are not certified by Apple. Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste. Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.
Shop Your Way
shopyourway.com › home › apple return policy in store: details on refunds, holiday, and gift returns in 2024
Apple Return Policy In Store: Details on Refunds, Holiday, and Gift Returns In 2024 - Shop Your Way Blog
December 4, 2024 - For more details, visit the Apple Return and Refund Policy page. ... Hardware products, such as iPhones, MacBooks, and Apple Watches, can be returned within 14 calendar days from the date you received them.
The Mac Observer
macobserver.com › home › how to return apple products: full guide to refunds & exchanges
How to Return Apple Products: Full Guide to Refunds & Exchanges
August 27, 2025 - Holiday timing: Use the seasonal extension when it’s announced (dates vary; example window cited above). ... Fourteen calendar days from the date you receive it. ... Yes—return for refund (within policy).
T-Mobile
t-mobile.com › responsibility › legal › return-policy
Return Policy | T-Mobile
T-Mobile retail location or ship the Device back to us within 20 days of the date the Device shipped to you, to return or exchange the Device or cancel your new service activation for any reason. Return the Device with your receipt, in its package, with all contents, undamaged and in good working ...
Reddit
reddit.com › r/applehelp › anyway to get a new apple device without there being anything wrong with the product within 14 days?
r/applehelp on Reddit: Anyway to get a new Apple device without there being anything wrong with the product within 14 days?
January 30, 2024 -
Body text. Though there isn’t anything technically wrong with the device, I’d like to swap it out for another.