Showing results for United Kingdom
If bought online you are covered by distance selling regulations. You can use As normal phone for up to 14 days from the date of delivery. Answer from Diastolic on reddit.com
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (UK)
If you are a consumer and have purchased faulty or mis-described products, you should return them as soon as possible after discovery of the fault or mis-description. You must also provide the original receipt or proof of purchase. If investigation reveals the products as sold were faulty or mis-described, Apple will replace or repair them or provide you with a full refund. All refunds under this Policy will be made using the original payment method.
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Apple
apple.com › uk › legal › sales-support › sales-policies › retail_uk.html
Apple Legal - Apple - Legal - Sales Policies - U.K. Retail Sales
Apple products purchased through other retailers must be returned to those retailers in accordance with their returns and refunds policies.
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Apple
support.apple.com › en-gb › 118223
Request a refund for apps or content you’ve bought from Apple – Apple Support (UK)
Some purchases from the App Store, iTunes Store, Apple Books or other Apple services may be eligible for a refund. You can use any device with a web browser to request a refund.
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Apple
apple.com › sales policies
Sales and Refunds - Apple (UK)
If you are a consumer and have purchased faulty or mis-described products, you should return them as soon as possible after discovery of the fault or mis-description. You must also provide the original receipt or proof of purchase. If investigation reveals the products as sold were faulty or mis-described, Apple will replace or repair them or provide you with a full refund. All refunds under this Policy will be made using the original payment method.
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Reddit
reddit.com › r/applehelp › what is the apple uk return policy?
r/applehelp on Reddit: What is the Apple UK return policy?
April 22, 2020 -

I'm thinking of getting a brand new iphone, but I'm not 100% sold on it right now and I don't want to spend hundreds of pounds on something I don't like.

I noticed the UK apple return policy is 14 days- does this apply to opened and used goods or only sealed? Could I order an iphone online, use it for 2 weeks and return it if I don't like it?

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MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Business - Apple (UK)
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Find elsewhere
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iStore
istore.co.uk › home › retail returns policy
Retail Returns Policy | iStore - Your local Apple expert
November 8, 2024 - Apple products must be returned with in 14 days of purchase and 3rd party goods within 30 days of purchase. After these time limits, goods will be repaired under the manufacturers warranty or outside of the warranty under our normal charge rates.
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple (UK)
If you are a consumer and have purchased faulty or mis-described products, you should return them as soon as possible after discovery of the fault or mis-description. You must also provide the original receipt or proof of purchase. If investigation reveals the products as sold were faulty or mis-described, Apple will replace or repair them or provide you with a full refund. All refunds under this Policy will be made using the original payment method.
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Business - Apple (IE)
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
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Appleosophy
appleosophy.com › home › apple offers longer return period for holiday shoppers
Apple Offers Longer Return Period for Holiday Shoppers – Appleosophy
1 month ago - Apple usually offers a standard 14-day Return policy for products purchased from their physical stores and online in countries such as the U.S., U.K., Canada, and more, but it is extended during the holiday season.
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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
If you purchase a product directly from Apple—online or in an Apple Store—the Apple website says: “You have 14 calendar days to return an item from the date you received it.” Obviously, your return must include everything that come with the product, including the cables.
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (IE)
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
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Apple
apple.com › help › payment & vat
Payment, Financing, Refunds and VAT - Shopping Help - Apple (UK)
If you are a consumer and have purchased faulty or mis-described products, you should return them as soon as possible after discovery of the fault or mis-description. You must also provide the original receipt or proof of purchase. If investigation reveals the products as sold were faulty or mis-described, Apple will replace or repair them or provide you with a full refund. All refunds under this Policy will be made using the original payment method.
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Returns Policy UK
returnspolicy.co.uk › home › apple returns
Apple returns - Returns Policy UK
August 8, 2022 - Apple does offer returns on purchased ... from the Apple store you can send an intent to return to the company anytime before 14 days from the date you acquired physical possession of the product....
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Macworld
macworld.com › home › apple › how-to
Apple Return Policy: How to exchange unwanted Apple gifts
January 9, 2023 - If a product is gifted to you it is possible you won’t have the receipt and that the person who bought it may not be able to initiate the return. In that case what can you do? If the item was purchased from Apple’s online store you will be able to visit this page (UK) or US and enter the serial number to find out whether you can return it.If it can be returned you will have a choice of either taking it to an Apple Store or you will need to mail it to Apple.
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Reddit
reddit.com › r/applehelp › apple return policy in the uk
r/applehelp on Reddit: Apple Return Policy in the UK
October 11, 2023 -

I am a long-time Android user and am really considering switching to iPhone because they now have USB Type C and I want to give Apple a shot. I am just really worried I won't like it, so was wondering what the return policy is in the UK, if I change my mind?

From what I read I have 14 days to return the phone but how do they look at it if it is already opened and my only reason is I didn't like it? I read somewhere that they deduct 25% from the purchase of the phone instead of giving a full refund.

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Apple Community
discussions.apple.com › thread › 254894576
Do I have 30 days to return my iPhone - Apple Community
According to Apples Returns and Refunds policy below the iPhone will likely have been required to be returned within 14 calendar days.