Find the answers you need about buying and paying for apps, music, movies, books and more.

Need help with your Apple products or services? You're in the right place to find answers, fix issues, or connect with live support. Get back into your Apple Account if you can’t remember your password. ... Check to see if your purchase from the App Store, iTunes Store, Apple Books, or another Apple service is eligible for a refund.

Sign in with your Apple Account and password to see a list of your purchases.

We aim to provide great customer service. For product inquiries, technical support, and legal questions, here are all the ways you can contact Apple.

Learn more about purchases not billed through the App Store or the App Store's In-App Purchase system. If you have multiple Apple Accounts, use each one to sign in to reportaproblem.apple.com and look for the charge for which you want to request a refund. Refund eligibility might vary by country or region. See the Apple Media Services Terms and Conditions for details.

These may be purchases by family members if you are an organizer of a Family Sharing group, or possibly a second Apple ID you use. The article also provides a specific link for contacting Apple if you cannot trace the source of charges. If you use Apple Card you may find this document helpful too ➞ If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support

Welcome to Apple Shopping Help. Find the answers to your questions about purchasing, shipping, checking order status, returns, and more.

Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills.

January 11, 2024 - You can submit an Apple refund ... such as with Apple Store purchases, you can call Apple Store Customer Service at 800-676-2775....

If you believe there’s an issue with your transaction, contacting the merchant may result in faster resolution. For Apple Store Online purchases, you can check your order status, track a delivery, view pickup details, edit your delivery or email address, print an invoice, and more by checking your online Order Status.

If the link in the support article isn't working, there is a "Get Support" at the top right of this page. Another option is Contact Apple for support and service - Apple Support

Sign in to view what was purchased with your Apple Account, request a refund, and more.

... You can contact Apple by phone if you prefer to speak with a representative. The Apple customer service phone number is 1-800-275-2273. Many Apple support phone numbers are displayed on its website, as well as links to support sites and ...

Learn about your options for Apple-certified service and repair. ... Tell us what’s going on with your iPhone and we'll find the right support options for you. ... View your receipts for the App Store and iTunes Store, and request a refund for accidental purchases.

Use My Support to get up to date information on your active Apple products. Check the status of a repair, an appointment and even find product workshops.

July 10, 2024 - This wikiHow article will teach you how to contact Apple by calling them, chatting with them online, or visiting an Apple store. For support and service, call 1-800-275-2273 (U.S.) or 1-800-263-3394 (Canada).

Visit the iTunes Store Customer Service site for assistance with music, tv show and movie purchases and downloads.