I needed to download the Adobe Acrobat app to help fill out these forms for a staffing agency, and a subscription is required with a 3 day free trial. I’ve been busy moving the last few days and completely forgot to cancel it until I saw a notification from my PayPal saying I got charged a whole $76 for the yearly subscription.

I requested a refund from Apple support, and this is my first time requesting a refund. I’ve heard mixed reviews about Apple being lenient with refunds. Is there a chance I may get refunded? I know it’s my fault for not cancelling immediately which I usually do with free trials, but I’ve been so caught up with moving and running around these last few days that I completely forgot.

EDIT: Checked my refund update, they’re refunding me!

I forgot to cancel a free trial subscription and just got charged. Would I have a better chance choosing the "I forgot to cancel" option or the "I'd like to request a refund" and writing a message there. I have no past history with requesting refunds if that changes anything.

So, my question is that if I purchase an app to try it out, will I get a refund? For instance, I buy an app, use it for ten minutes. Is this an exclusionary reason for me to receive a refund?

can someone please help me? i made an accidental subscription through apple (in app), and the amount is really high. i’ve already requested a refund twice, but apple has denied both requests. i'm feeling really frustrated and don’t know what to do next.

here's the situation: • the purchase was accidental. • the amount is quite large, and I really need to get this resolved. • i've submitted two refund requests, but both were rejected by apple. • i've checked my purchase history and followed the usual refund process, but nothing seems to be working.

i also sent an email to the app’s support email, but I haven’t received any response.

has anyone here dealt with something similar and managed to get a refund from apple? any advice on what steps i should take next or how to improve my chances would be really appreciated.

Unlike most times when you buy a product and you don't like it, you are able to return it; however, in my experience, that is not the case with Apple and their app refund policy. Be careful when buying an app and be absolutely sure you want it, if you get it and its not what you expect, good luck getting your money back. Seems as though all sales are final! I'm sure I'll get downvoted on this but it's incredibly frustrating.

Moving from Windows Based VSTs to iPad I was dismayed to find virtually no trial versions of music gear apps.

I wasted a lot of money buying apps I ended up hating (YT videos only take you so far). Till some kind soul on this sub pointed out you can request a refund.

That has worked well, but the last few times I've tried Apple has refused to refund me. Interestingly they have been less expensive apps under ten dollars.

I don't like that they don't give me a reason. It just says not eligible. I don't know if I've hit some sort limit for total refunds. I didn't see any requirements like that.

I challenged the last one which was just an eight dollar plug-in. I pointed out it was impossible to tell if it was usable for me till I tried it with other apps I planned to use it with. They shot back pretty fast with another no and no explanation but saying their decision was final.

Anyone else having this sort of thing or am I on the wrong side of Apple now? I disconnected from iCloud maybe that has something to do with it?

My younger brother subscribed free trial in Chess.com app, but apple store automatically purchased diamond member after free trial. Would apple refund to me ?

I bought an expensive monthly subscription for an app that did not work. I only had it a few days despite it being $250 a month. I asked apple for a refund or at bare minimum a pro-rated refund and apple denied me.

Regardless of it not working, paying for the app for a whole month and only having it two days, apple doesn’t give a shit because they are greedy fucks and want their cut of the subscription.

I was told if I did a chargeback then they may disable my apple ID. A way for the greedy cunts to leverage you.

Apple is fucking evil greedy fucks. They used to do refunds not anymore though. They just leverage you and provide zero consumer protections.

Hi, last month I got a subscription for an app, with a free trial duration of 30 days.

I tried requesting a refund via the reportaproblem page, but all I got was

"We reviewed your claim and your purchase does not meet conditions for a refund. This decision is final."

Are there any way I can get the money back?

(England) - I set up my 10 year old child's new iPad so app store purchases were blocked . He could ask me if he wanted to buy something - I'd review it and if I agreed, I could enter the password and agree the purchase.

However, although the App Store block was working, somehow in-app purchases were not. He has mental health issues, got out of control and made over £2000 worth of in-app game purchases in just a few days while I was away.

I confiscated the iPad and contacted support immediately via the chat. After over an hour, the expert was able to isolate the issue down to just one email address buried in a menu that for some bizarre reason left the in-app purchases open. He agreed with me that it was ridiculous that in-apps should still work when the store purchases were blocked, that the purchases were clearly unauthorised and due to an error, and that I would be refunded.

He asked me to initiate the refund process via the web page which I did.However all but a single one of 74 purchases were refused. I contacted support chat again who told me to dispute it via the web page and provide more info, which I did. All of the refunds were refused again. Now there is no option to dispute.

My position is that all of these purchases on my card were unauthorised. An incorrect address buried in a menu that did not seem related to in-apps even when the expert identified the issue does not constitute 'authorisation'. The system in my view is way too complicated and obtuse to expect parents to get it set up correctly every time and there was zero indication that in-apps would work; why would one expect them to if the store block itself was working?

I'm aware of Apple's T+Cs and do not see how any of their criteria therein would justify refusing the refunds, other than that they simply want to keep my money. Nor should they be allowed to ignore statutory rights.

What he bought was in-game currency to gamble to try to win characters. The game is essentially a gambling app disguised as a game in order to addict children and sucker them into £90 purchases. We had no idea this was what it was - when I first reviewed it, it looked exactly like a harmless RPG game. I personally think this should be banned. It's literally trying to get kids hooked on gambling and rip off their parent's cards - what child can afford £90 purchases?

I read up on this and found out that it is a huge issue, and that Apple were already forced to repay $35 million in the US alone via class action suits. Despite this, they continue to do it.

I want a refund :

- has anyone had success in this situation?

- Am I likely to get a different result from phoning Apple instead?

- What are the repercussions of going to my bank to request a chargeback on the debit card in question?

- Are there other ways to try?

I have put a fortune into Apple and their products. I am extremely upset at this all and would appreciate help resolving it. Thanks.

Hi guys hope you are all well! Today I made a purchase for 12 months of a Surfshark VPN subscription and when I tried to access it it was not working atall on any of my devices so I tried to cancel and get a refund, they said I must go through Apple to do so which i inevitably did. They also said although they have a 30 day money back guarantee it is up to apples discrepancy to refund me. I cancelled the subscription about an hour after buying it, do you think I will get the refund I rarely get refunded for items and do not abuse the system in anyway? Any help is greatly appreciated thank you in adance!

I bought Freeletics on the App Store for $125. Their app description clearly states a 14 day money back guarantee. Twice. I tried it out and the app sucks so I requested a refund through Report a Problem from Apple within a few days. Since I requested a refund, I lost access to the app. Apple denied my refund twice saying that I’m “ineligible.” I’ve talked to a bunch of Apple specialists who all do the same thing - deny me and try to placate me by making a note of my complaint.

So now I have no shitty app and I’m out $125. Freeletics won’t give me access back because I requested a refund. Apple won’t give me a refund. I’d really just like my money back.

My current plan is just to keep messaging and calling Apple support to waste at least $125 of their time. I didn’t actually do that. It would be a huge waste of my own time. In my own pettiness, I’ve made sure to cancel all of my subscriptions through the App Store. From now on I’ll only use apps that let me handle a subscription from their websites. My credit card has better refund protection than Apple does.

Some clarifying information - Freeletics states twice in their app description that they offer a 14 day money back guarantee. You cannot access the pro features without purchasing. I made a refund request well within those 14 days. I told this to Apple. They didn’t care.

I put $1200 into apple account, thinking I was paying off my apple credit card. Aonce I realized the mistake as Apple Interest rate charges started to show up confused me without a purchase.

apple won't allow me to move, refund any of this money. I can buy new apple stuff at full retail (which is why I got the apple credit card in first place) or wait till subscriptions use this significant amount.

Is anyone aware of how to get my "cash" out of apple s hands - customer service suggested gift cards but that is not an option apple store will not allow use of apple account. I want my $1100 cash, and I want to use my apple credit card for the low interest and discounts for equipment.

Apple Store Apple Account - $1100 deposit/refund/cash Apple Credit Card (Goldman Sach $credit limit of $7500) - $0.00 balance Apple Wallet (deposit/CC default

I was using my phone today and there was an in-app as popped up for a paid subscription. There was a slight delay and when I hit my home button, it ended up letting the payment go through even though I had no intention of making the purchase. I contacted Apple twice, via chat and phone and they refused my refund both times. I contacted them as soon as the purchase was made. Will I have any issues if I dispute/void the purchase with my credit card company in regards to my Apple account? I've only been an iPhone user since May. With Google Play, refunds were no questions asked.

EDIT: I also cancelled the subscription as soon as it happened. If this was a $5-10 charge, I wouldn't really care. But $50 is ridiculous.

I accidentally bought a subscription to 11 labs through the App Store and filed a refund request within minutes of purchase. I never used any credits or generated a single file.

Apple denied the refund, saying it “doesn’t meet the conditions for a refund.” I appealed twice and got the response that their decision is final.

What’s frustrating is that 11 Labs clearly states in their own policy that users are eligible for a full refund within 14 days if no credits have been used

Has anyone been in a similar situation and managed to get a refund from Apple after a “final decision”? Any advice on how to escalate this?

I signed up for a free trial about a week ago and didn't realize that it was going to charge me for a whole year. I sent out a dispute for a refund with Apple and they rejected it, twice. I tried disputing it through PayPal too but it didn't work. Is there anything I can do or did I just lose $250?

A UK Competition Appeal Tribunal case (Kent v Apple) ruled that Apple abused its dominant position by charging excessive and unfair fees on App Store purchases. Apple was found to have overcharged UK iPhone and iPad users for apps, subscriptions, and in-app purchases, with the case brought by Dr. Rachael Kent on behalf of millions of users. Apple plans to appeal the decision, but it could be required to pay up to £1.5 billion in damages.

Hi has anyone ever requested a refund for a subscription and did you get a refund? I made a couple of payments then cancelled subscription right away. I paid for something yesterday and it was a load of crap, in app purchase feature made no difference whatsoever to the basic features, so I got annoyed & now want my money back because it’s a complete waste of money. I messaged the support chat & they gave me a link for App Store refund request which I didn’t know about.

I've accidentally purchased a subscription in VSCO because I thought it was a free trial. I immediately requested for a refund and then I received an email that it was already refunded but I haven't received it yet. Does any of you have an experience like this? If so, how long before you got your refund?