🌐
Apple
support.apple.com › repair
Apple Repair and Repair Status Check - Official Apple Support
You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair. Learn more about your Apple Limited Warranty or AppleCare Product coverage status.
Support
Learn more about popular features and topics, and find resources that will help you with all of your Apple products.
Download iTunes
Manuals, technical specifications, downloads, and more for Apple software and hardware
Iphone
Learn how to set up and use your iPhone. Find all the topics, resources, and contact options you need for iPhone.
Subscriptions and Billing
Find the answers you need about buying and paying for apps, music, movies, books and more.
🌐
Apple Community
discussions.apple.com › thread › 255073335
Track the status of your repair - Apple Community
Oh well, we hit the 'do not have access to this card' and submitted - we've now had an email saying "You will receive a text or phone call at this number when your account is ready to recover on..." (13 days time). During the recovery input process it said that we should not use the devices during the reset.
🌐
Apple
support.apple.com › my-support
My Support - Official Apple Support
Use My Support to get up to date information on your active Apple products. Check the status of a repair, an appointment and even find product workshops.
🌐
Apple Support
support.apple.com › en-us › 102424
How to find your Case or Repair ID - Apple Support
For service and repair, you can also find your Repair ID in the confirmation email that you receive from Apple.
🌐
Apple Community
discussions.apple.com › thread › 254346880
Checking my repair status - Apple Community
Go to this webpage:, and click the "Track the status of an existing repair" link (located below the rectangular blue button)
🌐
Apple Support
checkcoverage.apple.com
Support
We cannot provide a description for this page right now
🌐
macReports
macreports.com › home › tips and tricks › how to check your apple repair status
How to Check your Apple Repair Status • macReports
March 27, 2021 - There are also other ways to find a serial number. After entering the serial number and the repair ID click Continue. Please note that Apple will send you email notifications regarding your repair status.
🌐
Apple Community
discussions.apple.com › thread › 255619897
"Ready for repair" status in Find My stil… - Apple Community
They suggested that I take my iPhone home, go to "Settings" and turn off "Stolen Device Protection" then turn off "Find My Iphone" and then turn it on again. The "Ready for repair" status disappeared from the iPhone "Find My" app. Problem solved.
🌐
Apple
support.apple.com
Official Apple Support
Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills.
Find elsewhere
🌐
Apple Community
discussions.apple.com › thread › 7983123
repair status - Apple Community
December 23, 2017 - Did u send it in too Apple. If so u just go too Apple repair status & put in your phones serial number or manufacturer electronic serial number & it will tell u what’s progress has been done
🌐
Apple Community
discussions.apple.com › thread › 251953348
track my repair id - Apple Community
To find your Case or Repair ID for support, service, or repairs, sign into My Support with the same Apple ID that you used to start your support, service, or repair, then look under the Recent Activity section.
🌐
AddictiveTips
addictivetips.com › home › how to check your apple device repair status without hassle
Apple Repair Status Check: How To 2025
November 4, 2024 - Visit iTunes with your affected Apple device ID and check the Devices tab under Preferences. Lastly, if you still can’t get your device serial number, ransack your home or office for the purchase receipt. That’s it! Checking the repair status for your Apple devices requires you to fill in a few pieces of information, as demonstrated in the steps above.
🌐
KnowYourMobile
knowyourmobile.com › user-guides › how-to-confirm-your-apple-devices-service-and-repair-status
How to Confirm Your Apple Device's Service and Repair Status
September 26, 2025 - It’s better to give your serial number. The updates you will see will usually be “Device received,” “Repair in progress,” or “Ready for pickup.” · If you take good care of your Apple device, it can save you from expensive repairs.
🌐
Apple Community
discussions.apple.com › thread › 255967541
How do I follow up on a repair status wit… - Apple Community
Check the link here to "Track the status of an existing repair" Apple Repair and Repair Status Check - Official Apple Support · Reply · Link · User profile for user: Bob Timmons · Bob Timmons Community+ 2025 · User level: Level 10 · 183,830 points · Feb 11, 2025 4:35 PM in response to snogueda ·
🌐
Apple Community
discussions.apple.com › thread › 4064082
how to check the repair status online - Apple Community
June 28, 2012 - i got a repair id and serial number go check online but got an error msg said cant find my repair id or serial number ... and the repair doesn't appear if you sign in to check all repairs, then you will have to call Apple Support and ask for status.
🌐
Dsr-inc
dsr-inc.com › apple-warranty-check
Apple Warranty Check & Repair Status | DSR
Trying to perform an online Apple ... coverage status of your Apple computer? Use our easy Apple warranty checker below to determine whether your product is eligible for our Apple authorized repair and service. Simply follow the link below and enter your hardware serial number...
🌐
Reddit
reddit.com › r/applehelp › on apple support website, if it says both that the repair is complete, as well as a replacement will be shipped to me soon. am i supposed to go to the apple store, or wait at home?
r/applehelp on Reddit: On Apple support website, if it says both that the repair is complete, as well as a replacement will be shipped to me soon. Am I supposed to go to the Apple Store, or wait at home?
April 1, 2024 -

A little while ago I sent my iPhone in for repairs and was told that it should be ready on last Saturday, and that I should get a text when it’s ready. I was also told that they would order a replacement product to give to me if the repair isn’t successful, but I wasn’t told it would be shipped directly to me.

On the mysupport.apple.com page, I can track the status of the repair and it says both “Your repair is completed. 08:10 AM” and “Your replacement product will be shipped to you soon.” Which it’s said since the 26th.

I am not sure if I am supposed to go to the Apple Store that I took it to and pick up my original phone (following the message of “Repair is Completed”), go to there like I originally was told to pick up the replacement and return the loaner XR, or wait at my house for it to be delivered directly to me, then go to the Apple Store and return the XR.

What am I supposed to do?

Device and iOS info is irrelevant to the post