Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
Products can be returned only in the country or region in which they were originally purchased. The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store ...
Can I get an estimate online, then trade in at an Apple Store?
Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores.
A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.
apple.com
apple.com › apple trade in
Apple Trade In - Apple (CA)
How do I find the serial number on my Apple device?
On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the menu and go to About This Mac.
If you’re still unable to find your serial number, follow this guide(Opens in a new window).
You’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch.
apple.com
apple.com › apple trade in
Apple Trade In - Apple (CA)
Do I need to return accessories to get the full trade-in value?
You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you.
apple.com
apple.com › apple trade in
Apple Trade In - Apple (CA)
Apple
support.apple.com › en-ca › 118223
Request a refund for apps or content that you bought from Apple - Apple Support (CA)
Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. Sign in to reportaproblem.apple.com.
Returnpolicy
returnpolicy.ca › apple
Apple Canada Return Policy - Returns & Refunds Guide
To qualify for a return, products ... may be denied a refund or may be subject to a restocking fee. Customers can start a return online through the Apple Canada website or by visiting an Apple Store....
Apple
apple.com › apple trade in
Apple Trade In - Apple (CA)
Trade in your iPhone, iPad, Mac, Watch or any other device for credit towards a new one, or recycle it responsibly for free with Apple Trade In.
Apple
apple.com › ca › legal › sales-support › sales-policies › reseller.html
Apple Legal - Apple Authorized U.S. Reseller Return and Refund Policy
Apple Authorized U.S. and Canada resellers have established their own return and refund policies. When you purchase Apple products from our authorized resellers, you must carefully follow their sales and return policies.
Apple
apple.com › help › policies
Policies - Shopping Help - Apple (CA)
Products can be returned only in the country or region in which they were originally purchased. The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store ...
MobileSyrup
mobilesyrup.com › home › apple’s extended holiday return policy now live in canada
Apple’s extended holiday return policy now live in Canada
November 4, 2023 - However, digital software downloads, software upgrades, and Apple Gift Cards are excluded. Also, if you buy a phone with carrier financing, you’ll have to follow the carrier’s return policy instead of Apple’s. The Holiday Returns Policy is live now in Canada.
MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple (CA)
Those eligible to purchase from the Apple Store for Education Individuals include faculty, staff, students and parents as follows: K12 - Any employee of a public or private K-12 institution in Canada is eligible, including homeschool teachers. In addition, school board members who are currently ...
Apple
apple.com › help › online store exclusives
Online Exclusives - Shopping Help - Apple (CA)
Products can be returned only in the country or region in which they were originally purchased. The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store ...
iPhone in Canada
iphoneincanada.ca › home › news › apple and amazon canada drop 2025 holiday return dates—one’s way better
Apple and Amazon Canada Drop 2025 Holiday Return Dates—One’s Way Better | iPhone in Canada
1 month ago - Apple says eligible products purchased from the Apple Store Online between November 12 and December 25, 2025, can be returned until January 8, 2026. All other terms from Apple’s standard Sales and Refunds Policy still apply.
Quora
quora.com › Can-I-return-an-online-Apple-Store-purchase-to-a-real-store
Can I return an online Apple Store purchase to a real store? - Quora
Answer (1 of 5): Just confirmed with an Apple Store (here in Canada) that they will accept a return/exchange of a product purchased online (assuming as long as it's within 14 days of receiving it).
Quora
quora.com › Can-I-return-Apple-products-to-any-store
Can I return Apple products to any store? - Quora
Answer (1 of 3): You cannot “return ... it’s referring to Apple Stores. You can return any product purchased from an Apple Store to any Apple Store in the same country where you purchased it....
Apple Community
discussions.apple.com › thread › 255823957
Does the Apple Holiday Return policy go b… - Apple Community
All purchases made after 25 December 2024 are subject to the Standard Returns Policy. ... In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 8 and December 25 of this year may be returned through January 8, 2025, according to Apple's website.
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Business - Apple (SG)
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Reddit
reddit.com › r/mac › how easy it is to return a macbook?
r/mac on Reddit: How easy it is to return a macbook?
September 29, 2024 -
My wife wants to buy either a macbook pro or air, but she has never before used one (always had windows laptops) Is it possible to return it if she simply doesnt like it? Is there something like 7 day return policy or something similar to hand it back without hassle?
Top answer 1 of 4
9
Return policy
2 of 4
6
Apple Store has 14 day return policy no questions asked. Or 14 days from the day the package arrives at your house. I’ve used it a couple times and has gone exactly how they said. Returned an Apple Watch after using it for a week because I wanted cellular. Returned it for full refund and bought the cellular at same store.
Reddit
reddit.com › r/macbook › apple in-store purchase returned: will i get my money back ? (canada)
r/macbook on Reddit: Apple in-store purchase returned: Will I get my money back ? (Canada)
August 11, 2020 -
Hi guys here is my concern,
I bought a Macbook pro 10 days ago in an Apple Store (Quebec) which I returned today in an other Apple store (Montreal). During the process the girl told me she didn't need to take my credit card to process the refund (She seemed as surprised as me).
But when I checked the receipt she sent me by email, it is clearly mentioned:
"Amount refunded by VISA (Manually) "
Should I get worried and call them or go back to the Apple store ?
Thanks :)
Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -
Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.
Apple Community
discussions.apple.com › thread › 254894576
Do I have 30 days to return my iPhone - Apple Community
This section provides the instruction regarding the lapse of time that you can return an iPhone. ...you can return your undamaged iPhone to the Apple Online Store within 14 days of purchase for a full refund...