Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Apple
apple.com › help › policies
Policies - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Apple
apple.com › ca › shop › browse › open › salespolicies
Canada Sales and Refund Policy
In that unlikely event, we invite you to review the following terms related to returning a product. For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date ...
Apple
apple.com › sales policies
Sales and Refunds - Education - Apple (CA)
If the item is returned within ... method. For returns to an Apple Retail Store for cash, cash equivalent, and cheque transactions over $750, Apple will mail a refund cheque to you within 10 business days....
Apple Community
discussions.apple.com › thread › 255823957
Does the Apple Holiday Return policy go b… - Apple Community
In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 8 and December 25 of this year may be returned through January 8, 2025, according to Apple's website. All purchases made after December 25 in those countries are subject to Apple's standard ...
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple (CA)
If the item is returned within ... method. For returns to an Apple Retail Store for cash, cash equivalent, and cheque transactions over $750, Apple will mail a refund cheque to you within 10 business days....
Apple
apple.com › ca › legal › sales-support › sales-policies › reseller.html
Apple Legal - Apple Authorized U.S. Reseller Return and Refund Policy
▪ You contact Apple to request the Hardware Product return within 14 days of the purchase. [email protected] · ▪ You purchased the Hardware Product from an Apple authorized reseller in the United States or Canada and the reseller refused to accept the Hardware Product return.
Returnpolicy
returnpolicy.ca › apple
Apple Canada Return Policy - Returns & Refunds Guide
Apple Canada offers a return policy ... the Apple Store app, or physical Apple retail stores in Canada. Most products purchased from Apple Canada can be returned within 14 calendar days of receiving the item....
MobileSyrup
mobilesyrup.com › home › apple’s extended holiday return policy now live in canada
Apple’s extended holiday return policy now live in Canada
November 4, 2023 - If you're planning to buy Apple gifts for loved ones or expect to receive them during the holiday season, you’ll be happy to know that Apple has extended its return policy for eligible items.
MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.
Apple
support.apple.com › en-ca › 118223
Request a refund for apps or content that you bought from Apple - Apple Support (CA)
Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.
Apple
apple.com › help › online store exclusives
Online Exclusives - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Apple
apple.com › help › payment & pricing
Payment, Financing, Refunds and VAT - Shopping Help - Business - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Apple
ecommerce.apple.com › content › b2b › static-v2 › en › ca › edu-k12 › edu_sales_policies.html
Sales Policies
* If the product is deemed DOA by AppleCare Technical Support thirty (30) calendar days after the invoice date, Apple's standard product warranty will apply. * If the product is deemed by AppleCare Technical Support NOT to be DOA, Apple's standard product warranty will apply.
Apple
support.apple.com › en-ca › 118224
Check the status of a refund for apps or content that you bought from Apple - Apple Support (CA)
If you don't see the refund after 30 days, contact your financial institution.
Reddit
reddit.com › r/macbook › apple in-store purchase returned: will i get my money back ? (canada)
r/macbook on Reddit: Apple in-store purchase returned: Will I get my money back ? (Canada)
October 19, 2020 -
Hi guys here is my concern,
I bought a Macbook pro 10 days ago in an Apple Store (Quebec) which I returned today in an other Apple store (Montreal). During the process the girl told me she didn't need to take my credit card to process the refund (She seemed as surprised as me).
But when I checked the receipt she sent me by email, it is clearly mentioned:
"Amount refunded by VISA (Manually) "
Should I get worried and call them or go back to the Apple store ?
Thanks :)
Quora
quora.com › Can-I-return-an-online-Apple-Store-purchase-to-a-real-store
Can I return an online Apple Store purchase to a real store? - Quora
Answer (1 of 5): Just confirmed with an Apple Store (here in Canada) that they will accept a return/exchange of a product purchased online (assuming as long as it's within 14 days of receiving it).
Reddit
reddit.com › r/macbookpro › does apple make exceptions on their 14-day return policy for macbook pros?
r/macbookpro on Reddit: Does Apple make exceptions on their 14-day return policy for MacBook Pros?
November 1, 2023 -
I just purchased an M2 and I am now 8 days outside of the 14-day return policy. I would like to possibly exchange it for the new M3, but I don’t think I can since I’m past the return period. Has anyone been able to get Apple to accept a return outside of their return policy window?
Top answer 1 of 6
7
For anybody finding this thread in 2025 - I just got a return exception through apple online sales support. Tell them you are buying a more expensive model as the reason for the return.
2 of 6
4
Apple chat said I had to do it in store and there it is up to the sales associate and manager if they will or not. That being said I bought a m2 pro on 10/15 and on Tuesday I returned mine at Apple and ordered the m3 pro. They gave me no hassle and just returned it to a gift card and then ordered the new one for me right there. I’ll pick it up Tuesday. Be sure that you pack it all up nicely with all the components. I’d go in at a not super busy time and just be very nice I think they have sympathy for those of us in this situation.
Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -
Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.