Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Retail Store Purchase Policies
The main thing to remember is that ... Privacy Policy and Terms of Use. ... We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a ...
Returnpolicy
returnpolicy.ca › apple
Apple Canada Return Policy - Returns & Refunds Guide
Apple Canada offers a return policy that allows customers to return most products purchased directly from Apple within a limited period. This policy applies to items bought from the Apple Online Store, the Apple Store app, or physical Apple retail stores in Canada.
Apple
support.apple.com › en-ca › 118223
Request a refund for apps or content that you bought from Apple - Apple Support (CA)
Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.
Apple
apple.com › help › policies
Policies - Shopping Help - Apple (CA)
For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page. Wireless carriers have different service cancellation policies.
Apple
apple.com › ca › legal › sales-support › sales-policies › reseller.html
Apple Legal - Apple Authorized U.S. Reseller Return and Refund Policy
Apple Authorized U.S. and Canada resellers have established their own return and refund policies. When you purchase Apple products from our authorized resellers, you must carefully follow their sales and return policies.
Apple
apple.com › ca › shop › browse › open › salespolicies
Canada Sales and Refund Policy
The main thing to remember is that ... Privacy Policy and Terms of Use. ... We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a ...
MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.
MobileSyrup
mobilesyrup.com › home › apple’s extended holiday return policy now live in canada
Apple’s extended holiday return policy now live in Canada
November 4, 2023 - However, digital software downloads, software upgrades, and Apple Gift Cards are excluded. Also, if you buy a phone with carrier financing, you’ll have to follow the carrier’s return policy instead of Apple’s. The Holiday Returns Policy is live now in Canada.
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple (CA)
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Appleosophy
appleosophy.com › home › apple offers longer return period for holiday shoppers
Apple Offers Longer Return Period for Holiday Shoppers – Appleosophy
1 month ago - Apple usually offers a standard 14-day Return policy for products purchased from their physical stores and online in countries such as the U.S., U.K., Canada, and more, but it is extended during the holiday season.
Apple Community
discussions.apple.com › thread › 255823957
Does the Apple Holiday Return policy go b… - Apple Community
All purchases made after 25 December 2024 are subject to the Standard Returns Policy. ... In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 8 and December 25 of this year may be returned through January 8, 2025, according to Apple's website.
Apple
apple.com › help › online store exclusives
Online Exclusives - Shopping Help - Apple (CA)
For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page. Wireless carriers have different service cancellation policies.
Apple
apple.com › sales policies
Sales and Refunds - Education - Apple (CA)
The main thing to remember is that ... Privacy Policy and Terms of Use. Those eligible to purchase from the Apple Store for Education Individuals include faculty, staff, students and parents as follows: K12 - Any employee of a public or private K-12 institution in Canada is eligible, ...
Apple
apple.com › apple trade in
Apple Trade In - Apple (CA)
However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it. If you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device.
iPhone in Canada
iphoneincanada.ca › home › news › apple and amazon canada drop 2025 holiday return dates—one’s way better
Apple and Amazon Canada Drop 2025 Holiday Return Dates—One’s Way Better | iPhone in Canada
1 month ago - Apple says eligible products purchased from the Apple Store Online between November 12 and December 25, 2025, can be returned until January 8, 2026. All other terms from Apple’s standard Sales and Refunds Policy still apply.
Apple
apple.com › help › payment & pricing
Payment, Financing, Refunds and VAT - Shopping Help - Business - Apple (CA)
For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page. Wireless carriers have different service cancellation policies.
Reddit
reddit.com › r/macbook › apple in-store purchase returned: will i get my money back ? (canada)
r/macbook on Reddit: Apple in-store purchase returned: Will I get my money back ? (Canada)
October 19, 2020 -
Hi guys here is my concern,
I bought a Macbook pro 10 days ago in an Apple Store (Quebec) which I returned today in an other Apple store (Montreal). During the process the girl told me she didn't need to take my credit card to process the refund (She seemed as surprised as me).
But when I checked the receipt she sent me by email, it is clearly mentioned:
"Amount refunded by VISA (Manually) "
Should I get worried and call them or go back to the Apple store ?
Thanks :)
Reddit
reddit.com › r/macbookpro › does apple make exceptions on their 14-day return policy for macbook pros?
r/macbookpro on Reddit: Does Apple make exceptions on their 14-day return policy for MacBook Pros?
November 1, 2023 -
I just purchased an M2 and I am now 8 days outside of the 14-day return policy. I would like to possibly exchange it for the new M3, but I don’t think I can since I’m past the return period. Has anyone been able to get Apple to accept a return outside of their return policy window?
Top answer 1 of 6
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For anybody finding this thread in 2025 - I just got a return exception through apple online sales support. Tell them you are buying a more expensive model as the reason for the return.
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Apple chat said I had to do it in store and there it is up to the sales associate and manager if they will or not. That being said I bought a m2 pro on 10/15 and on Tuesday I returned mine at Apple and ordered the m3 pro. They gave me no hassle and just returned it to a gift card and then ordered the new one for me right there. I’ll pick it up Tuesday. Be sure that you pack it all up nicely with all the components. I’d go in at a not super busy time and just be very nice I think they have sympathy for those of us in this situation.
Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -
Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.