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Hey there
So I keep seeing posts here about people saying that they bought a Macbook, used it for a week, and then they changed it for another model or returned it altogether.
I have lived all my life in Europe (different countries) and I have never, ever seen an Apple policy other than “if the seal of the package is torn, you stick to the product you bought”. Which to be honest sucks, because these are very expensive devices and sometimes you do have to buy without being fully sure of your needs
So how are you all doing these swaps? Are these people all from the US, where some kind of law allows them to return opened products that work fine (aka, not returning them from being faulty)?
Edit: I know in the EU a regulation allows consumers to return products within a 14-day window. What I mean is that as far as I know that only includes products that have not been opened/used. Is there something I am misunderstanding? Can I buy a Macbook, use it for a week and return it?
Edit2: apparently you can and I’ve spent all my life not knowing?
What happens to these devices?
Body text. Though there isn’t anything technically wrong with the device, I’d like to swap it out for another.