depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund Answer from cliffr39 on reddit.com
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days.
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Apple Support
support.apple.com › en-us › 118223
Request a refund for apps or content that you bought from Apple - Apple Support
November 3, 2025 - Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.
Discussions

In your experience, will Apple Stores will accept returns for 30 days?
depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund More on reddit.com
🌐 r/iphone
12
4
September 12, 2025
Returning an item to the Apple Store - Apple Community
To locate an Apple Store in your area, please refer to the Apple Retail Store Locator. ... How do I return a purchase? I wanna make a return from a purchase I did yesterday. More on discussions.apple.com
🌐 discussions.apple.com
January 5, 2023
How easy it is to return a macbook?
Return policy More on reddit.com
🌐 r/mac
16
3
September 29, 2024
Returning MacbookPro to Apple store.

The return process could not be easier, just have your receipt either in your hand or pulled up on your phone and make sure everything is in the box (computer, charger, cable, etc). They wipe it for you at the factory it gets sent to but you can also do that before you return it if you would like.

More on reddit.com
🌐 r/apple
8
12
December 16, 2015
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Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
In the unlikely event a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple. The product must be in its original condition ...
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Apple
apple.com › help › returns - step by step
Returns - Step by Step - Education - Apple (IE)
More ways to shop: Find a retailer near you. Or call 1800 92 38 98
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Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -

Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.

I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.

Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.

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Apple Community
discussions.apple.com › thread › 254529885
Returning an item to the Apple Store - Apple Community
January 5, 2023 - You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time.
Find elsewhere
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The Mac Observer
macobserver.com › home › how to return apple products: full guide to refunds & exchanges
How to Return Apple Products: Full Guide to Refunds & Exchanges
August 27, 2025 - Whether you bought from the Apple Store app, apple.com, or a physical Apple Store, Apple’s return process is predictable once you know the rules. Most items have a 14-day return window, you’ll need to include all accessories, and refunds ...
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AppleToolBox
appletoolbox.com › home › how to return apple products to your favorite retailers
How to return Apple products to your favorite retailers - AppleToolBox
December 24, 2019 - If the purchase was made before 11/15 or after 12/25, then you are subject to the standard 14-day return policy. There are many more Best Buy locations than Apple Stores, so it will be easier to find a Best Buy to return your product.
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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
If you purchase a product directly from Apple—online or in an Apple Store—the Apple website says: “You have 14 calendar days to return an item from the date you received it.” Obviously, your return must include everything that come with the product, including the cables.
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Best Buy
bestbuy.com › best buy › best buy support › best buy return & exchange policy
Best Buy Return & Exchange Policy - Best Buy
If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases that are shipped from and sold by Best Buy at Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales® Outlet, Magnolia® Design Center, Best Buy Education and Best Buy Business. If your purchase at a store ...
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Apple
apple.com › delivery and pickup
Delivery and Pickup - Apple
It’s easy — we’ll guide you through every step of the process with emails and notifications. We’ll also send you details about joining a guided online session and returning trade‑in devices. Find an Apple Store · Access online, one-on-one sessions with a Specialist who will help you set up your device and customize your settings.
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Apple
apple.com › legal › sales-support › sales-policies › retail
Apple Legal - Legal - Retail Apple Store Purchase Policies - Apple
In addition, please note the following: ▪ Products can be returned only in the country in which they were originally purchased. ▪ Gift cards and electronic software downloads are not eligible for return. ▪ For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days.
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9to5Mac
9to5mac.com › 2025 › 11 › 12 › apple-store-now-offers-extended-holiday-returns-for-all-products
Apple Store now offers extended holiday returns for all products - 9to5Mac
1 month ago - Apple is gearing up for the holiday season, and has launched an extended holiday return window for Apple Store product purchases.
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Apple
apple.com › certified refurbished
Certified Refurbished Products - Apple
Every Apple Certified Refurbished product includes savings up to 15%, and comes with a one-year warranty and full functional testing. Shop & save now.
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Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
For returns to an Apple Retail Store for cash, cash equivalent, and cheque transactions over $750, Apple will mail a refund cheque to you within 10 business days.
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iPhone Life
iphonelife.com › how-to › shopping
Everything You Need to Know about Returning Apple Products
January 16, 2024 - You can only return products purchased from Apple.com or an Apple retail store. If you purchased the Apple products from a third-party dealer, such as Amazon or AT&T, you will need to review their refund policies.
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MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In some countries, such as Italy, Spain, Japan, and Mexico, the return window is slightly longer. Apple says eligible products purchased in those countries between November 12 and January 6, 2026 may be returned through January 20, 2026. Apple has also updated its online store with gift recommendations for the holidays.
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Apple
apple.com › help › returns - step by step
Returns - Step by Step - Apple (AU)
We use your location to show you delivery options faster. We found your location using your IP address or because you entered it during a previous visit to Apple · More ways to shop: Find an Apple Store or other retailer near you. Or call 133‑622
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Quora
quora.com › Can-I-return-Apple-products-to-any-store
Can I return Apple products to any store? - Quora
Answer (1 of 3): You cannot “return ... You can return any product purchased from an Apple Store to any Apple Store in the same country where you purchased it....