Apple Store Exchanges - TidBITS Talk - TidBITS Talk
Does Apple have an exchange policy for newly released products?
iPhone Return Policy - Apple Community
In your experience, will Apple Stores will accept returns for 30 days?
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I just bought my M2 Air about 12 days ago, and my fault that I didn’t bother to check on the release date of the new iPad Air. Since the M2 that I bought is still within the 2 weeks period, is there such policy that I can do an exchange for the newly released M3? Without having to pay for the price difference. Just wondering if there’s such policy, to compensate customers on newly released products lol
Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.