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Where can I find information about my repairs or AppleCare coverage?
Sign in to Apple Support to get information about current or recent repairs and check AppleCare coverage for each device associated with your Apple Account.
What’s the repair process? How much do repairs cost?
Our Genius Bar technician will inspect your product in the store and run any diagnostic tests necessary to determine the issue at no charge. If repairs are needed, they’ll provide an estimated turnaround time and any associated costs based on the issue and your warranty status or AppleCare coverage.
Is there a service guarantee?
We guarantee our service and replacement parts for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer, as outlined in our Apple Repair Terms and Conditions. This is in addition to your rights provided by consumer law. Equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
That's pretty much what I've been telling customers because that's what I was told when I started working here. Is that true or is this one large game of Telephone?
How much does it cost to repair MBA with or without AppleCare? Screen, keyboard, battery, etc. I see some info on apple site but cost schedule is not easy to find.