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Apple stores have most parts on hand, and same with replacements. If needed part orders take a couple days to arrive (customer phones are not held during this situation). Replacements are often in stock, same process for the order if out of stock. The repairs in an Apple Store are typically completed fully in under 70 minutes (depending on repair and store). Most stores have same day appointment availability depending on time of day with walkin appointments (book a heads may show full but walkins are still available with a wait) Apple phone support can try and book only book ahead appointments, and cannot see inventory levels in stores or reserve parts as everything is first come first serve from appointments to parts and service timing On rare occasions Apple Stores send devices to a depot facility (common with Mac’s rare with phones) due to part availability or engineering requests/discrepencies The appointment system is set up to allow both book ahead and walkin appointments and it takes into account the amount of scheduled technicians who are certified to take the appointment and the repair system schedules the repairs depending on how many technicians are scheduled to complete repairs during that time. Source: I have a fairly intimate knowledge of Apple Store workings and systems Edit: Mac’s are always a multi day repair requiring typically 3+ days unless software related issues only Answer from theredS3 on reddit.com
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Apple
support.apple.com › repair
Apple Repair and Repair Status Check - Official Apple Support
Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products. Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. You can do more than shop and learn in an Apple Store.
Support
Learn more about popular features and topics, and find resources that will help you with all of your Apple products.
Download iTunes
Manuals, technical specifications, downloads, and more for Apple software and hardware
Iphone
Learn how to set up and use your iPhone. Find all the topics, resources, and contact options you need for iPhone.
Subscriptions and Billing
Find the answers you need about buying and paying for apps, music, movies, books and more.
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Apple
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
You’ll need your Apple Account and password to make a reservation and get repairs at the Apple Store.
People also ask

Where can I find information about my repairs or AppleCare coverage?

Sign in to Apple Support to get information about current or recent repairs and check AppleCare coverage for each device associated with your Apple Account.

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apple.com
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
What’s the repair process? How much do repairs cost?

Our Genius Bar technician will inspect your product in the store and run any diagnostic tests necessary to determine the issue at no charge. If repairs are needed, they’ll provide an estimated turnaround time and any associated costs based on the issue and your warranty status or AppleCare coverage.

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apple.com
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
What’s covered under warranty?

The Apple Limited Warranty covers your device and all the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories that are purchased separately, like adapters, cables, wireless chargers, and cases, are covered by the Apple Limited Warranty for Accessories. Our warranty is in addition to rights provided by consumer law in your country or region.

Our warranty doesn’t cover accidental damage or batteries that wear down from normal use. If your situation isn’t covered and consumer law doesn’t apply, there will be a cost associated with repairs through Apple. If your issue is ineligible for service, you may need to pay the full value for a replacement device.

If you’re not sure what’s covered for your device, you can check your coverage status.

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apple.com
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
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Apple
support.apple.com › iphone › repair
iPhone Repair and Service - Apple Support
We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts — designed, tested, and manufactured for Apple’s safety and performance standards. Make an appointment at an Apple Authorized Service Provider or Apple Store
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Best Buy
bestbuy.com › best buy › services › apple product service and repair
Apple Repair Services: Apple Authorized Service Provider - Best Buy
Let Geek Squad repair your Apple devices at a Best Buy location near you. We fix and service Apple products including iPhone, Apple Watch, iPads and Mac. Schedule your appointment today.
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Apple
support.apple.com
Official Apple Support
Learn more about Apple's approach to designing for longevity, which includes access to safe and reliable repairs. View (PDF) Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider.
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Apple Support
support.apple.com › en-us › 109519
Prepare your iPhone or iPad for service - Apple Support
For example, you should schedule a Genius Bar reservation before you go to an Apple Store. When you go to the service location, you should bring: Your device and any accessories that you need help with (if you need help with your Apple Pencil, bring the iPad that you use with your Apple Pencil) If possible, your sales receipt (some repairs might require proof of purchase) A form of personal identification (such as driver’s license, passport, or other government-issued ID) Need help with an appointment or figuring out your options?
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Apple stores have most parts on hand, and same with replacements. If needed part orders take a couple days to arrive (customer phones are not held during this situation). Replacements are often in stock, same process for the order if out of stock. The repairs in an Apple Store are typically completed fully in under 70 minutes (depending on repair and store). Most stores have same day appointment availability depending on time of day with walkin appointments (book a heads may show full but walkins are still available with a wait) Apple phone support can try and book only book ahead appointments, and cannot see inventory levels in stores or reserve parts as everything is first come first serve from appointments to parts and service timing On rare occasions Apple Stores send devices to a depot facility (common with Mac’s rare with phones) due to part availability or engineering requests/discrepencies The appointment system is set up to allow both book ahead and walkin appointments and it takes into account the amount of scheduled technicians who are certified to take the appointment and the repair system schedules the repairs depending on how many technicians are scheduled to complete repairs during that time. Source: I have a fairly intimate knowledge of Apple Store workings and systems Edit: Mac’s are always a multi day repair requiring typically 3+ days unless software related issues only
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I feel bad and want to make sure I actually give correct information to my customers about Apple repairs. I know how frustrating it is when a client comes in to Geek Squad after getting incorrect information or false promises from GS phone support.
Find elsewhere
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Apple
getsupport.apple.com › repair-locations
Find authorized repair and service locations
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Apple
support.apple.com › repair-products
Product Service and Repair Information - Official Apple Support
Learn more about what’s covered under your warranty, costs for repair outside of warranty, and more for your specific Apple product.
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Apple
locate.apple.com
Find Locations - Apple
Place to find locations for apple products
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You have a few options within Apple's eco system.

The first is Joint Venture, a program that gives priority service to business customers both over the phone and in store. With Mac repairs this also allows for a loaner if needed for the duration of the repair. You can read more about Joint Venture at Apple's business page. It IS a paid, subscription, service but depending on your needs it could be helpful.

The second would be to look into their iOS Direct Service Program. Essentially entering into the program allows you to train your IT staff to properly diagnose iOS devices in accordance with Apple's guidelines and setup service on them directly, without dealing with AppleCare/Genius Bar. It's a free service but your organization will need to set up normal credit/billing info with Apple and jump through an application process to enroll.

The third option is creating a mail in repair with AppleCare. They can provide a quote over the phone and send you a prepaid box to ship the phone in to them. Shipping is overnight each way (one night to get the box to you, one night for the phone to reach them, another night to come back to you) and included at no additional charge. This is true for warranty and non warranty repairs.

With all of that said... I typically take our damaged devices into the Genius Bar by scheduling online ahead of time. An appointment IS required, however if you show up without an appointment they can often squeeze you in within an hour. They'll provide a free quote and if the part is in stock offer to repair it at that time if you agree to the cost. If nothing else it gets you out of the office for an hour! If I were in your shoes I would do this. By checking the "business related" box in the reservation system you should end up with a member of the business team coming out to tell you about Joint Venture. If they don't you can always ask the Genius or Concierge about meeting with a member of the Business team to discuss exactly how Joint Venture could help in situations like this.

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Wikihow
wikihow.com › computers and electronics › telephones › cell phones › apple ios › how to make an apple store appointment (with pictures) - wikihow
How to Make an Apple Store Appointment (with Pictures) - wikiHow
October 25, 2022 - Get help in person or schedule a shopping trip at your local Apple Genius BarIf you need in-person support or repairs for your Apple product, you can reserve an appointment at your local Apple Store's Genius Bar. While COVID-19 procedures...
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Lifewire
lifewire.com › make-apple-store-appointment-with-app-1999600
Step-by-Step Guide to Booking an Apple Store Appointment
June 10, 2025 - Select View Locations under Bring in for Repair. Select an Apple Store from the map, and then choose Schedule. On the next screen, pick an available date and time. Then, enter your phone number for text reminders about your appointment (you'll ...
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JustAnswer
justanswer.com › smartphones › iyoim-need-appointment-apple-store.html
How to Make an Apple Store Appointment: International Mall, Tampa, Mall of America & More
The Apple Support number is 1-800-APLCARE (1-***-***-****). The representatives will be happy to help, and if you visit their site before making your call, you'll get an estimated wait time before an agent can assist you, allowing you to decide ...
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Apple
apple.com › retail
Apple Store - Find a Store - Apple
Every store has dedicated teams for support, learning, and more. Get expert service and support at the Genius Bar. Get help here · How to prepare your device for your appointment · Put our Small Business Team on your team. See how we can help · Find what they’ve been waiting for all year.
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Apple Community
discussions.apple.com › thread › 255058608
Make a in store appointment - Apple Community
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
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Apple Community
discussions.apple.com › thread › 255987675
Schedule appointment repair for my iPhone - Apple Community
Repair or get a new iphone How much would it cost to repair this or would it be better just to get a new iphone 1263 5 ... You will need to make an appointment if you planning to take the phone to the Apple Store / Genius Bar, but you might have the option to take the phone to an authorized ...
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Mike's Tech Shop
mikestechshop.com › home
Mike's Tech Shop
Since 1993, Mike's Tech Shop has been New York's go-to provider for Apple products and IT Services. Make an appointment today! Apple products like custom Macs are for sale at this shop, which offers upgrades & IT services too.
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Yelp
yelp.com › local services › apple repair store
TOP 10 BEST Apple Repair Store in Los Angeles, CA - Updated 2025 - Yelp
"These guys are freaking rockstars, man. I had a damaged c-port on an external hard drive and after calling around to SEVERAL places that quoted me for..." more ... Call to schedule your appointment, 818-632-8191.
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Reddit
reddit.com › r/apple › apple support 1.1 lets you schedule repair appointments at apple authorized service providers, not just apple store genius bars.
r/apple on Reddit: Apple Support 1.1 lets you schedule repair appointments at Apple Authorized Service Providers, not just Apple store Genius Bars.
May 10, 2017 - That's the Apple terminology. Continue this thread ... Hey, geeksquad repair tech here. They are slowly implementing this through out the US and they are still working on the appointment process and trying to improve it. The Apple rep may have been a bit confused about which bestbuy to send you to.