depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund Answer from cliffr39 on reddit.com
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....
Do I have 30 days to return my iPhone - Apple Community
According to Apples Returns and Refunds policy below the iPhone will likely have been required to be returned within 14 calendar days. ... You can return your items to an Apple Retail Store within 14 calendar days of receiving your order. More on discussions.apple.com
How easy it is to return a macbook?
Return policy More on reddit.com
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September 29, 2024Apple's Holiday Extended Return Policy Now in Effect: Orders from November 8 and December 25, 2024 may be returned through January 8, 2025
Note: This applies to any item RECEIVED between Nov8 and Dec25. So if you ordered when things were announced and they arrive today or later, you’re eligible for return or exchange by Jan8. More on reddit.com
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November 8, 2024Does the Apple Holiday Return policy go b… - Apple Community
I was curious if I placed an order ... count ok for extended returns if needed to return something for Christmas ? Or do I need to wait and not order it even until the policy date starts ? ... Eligible products at the Apple Store Online that are received between 8 November 2024 ... More on discussions.apple.com
Videos
Just remember they can always charge you a stocking fee if you abuse it. #iphone #lifehacks | TikTok
surprisingly generous return policy! #applestore #apple #homepod #pov | TikTok
03:17
How to Return Products on Apple.com | Return Online - YouTube
Maximize Your Refunds with Apple's Return Policy in 2 Weeks
Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -
Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.
Shop Your Way
shopyourway.com › home › apple return policy in store: details on refunds, holiday, and gift returns in 2024
Apple Return Policy In Store: Details on Refunds, Holiday, and Gift Returns In 2024 - Shop Your Way Blog
December 4, 2024 - 14-Day Return Window: Apple allows customers 14 days from the date of receipt to return items in their original condition with all parts and accessories included. Receipt Importance: Having a receipt simplifies the return process, ensuring a ...
Apple Support
support.apple.com › en-us › 118223
Request a refund for apps or content that you bought from Apple - Apple Support
November 3, 2025 - Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.
iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
If you purchase a product directly from Apple—online or in an Apple Store—the Apple website says: “You have 14 calendar days to return an item from the date you received it.” Obviously, your return must include everything that come with the product, including the cables.
Apple Community
discussions.apple.com › thread › 254894576
Do I have 30 days to return my iPhone - Apple Community
For eligible products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return. ... If you are not fully satisfied with your iPhone purchase, you can return your undamaged iPhone to the Apple Online Store within 14 days of purchase for a full refund.
Reddit
reddit.com › r/mac › how easy it is to return a macbook?
r/mac on Reddit: How easy it is to return a macbook?
September 29, 2024 -
My wife wants to buy either a macbook pro or air, but she has never before used one (always had windows laptops) Is it possible to return it if she simply doesnt like it? Is there something like 7 day return policy or something similar to hand it back without hassle?
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Return policy
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Apple Store has 14 day return policy no questions asked. Or 14 days from the day the package arrives at your house. I’ve used it a couple times and has gone exactly how they said. Returned an Apple Watch after using it for a week because I wanted cellular. Returned it for full refund and bought the cellular at same store.
The Mac Observer
macobserver.com › home › how to return apple products: full guide to refunds & exchanges
How to Return Apple Products: Full Guide to Refunds & Exchanges
August 27, 2025 - If you financed/activated service, contact your carrier to cancel or adjust service. Apple’s return policy is straightforward: 14 days, original condition, and include everything in the box.
Reddit
reddit.com › r/apple › apple's holiday extended return policy now in effect: orders from november 8 and december 25, 2024 may be returned through january 8, 2025
r/apple on Reddit: Apple's Holiday Extended Return Policy Now in Effect: Orders from November 8 and December 25, 2024 may be returned through January 8, 2025
November 8, 2024 - You can still return it at an Apple Store, and you can still return it under the holiday return policy.
MacRumors
macrumors.com › 2024 › 11 › 08 › apples-extended-return-policy-2024
Apple's Extended Return Policy Now in Effect for 2024 Holiday Season - MacRumors
November 8, 2024 - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 8 and December 25 of this year may be returned through January 8, 2025, according to Apple's website.
Apple Community
discussions.apple.com › thread › 255823957
Does the Apple Holiday Return policy go b… - Apple Community
Please note that all other terms and conditions provided in the Apple Store Online Sales and Refunds Policy are still applicable with respect to such products purchased. All purchases made after 25 December 2024 are subject to the Standard Returns Policy.
PhoneArena
phonearena.com › home › news
Apple’s holiday extended return policy has officially started - PhoneArena
November 11, 2024 - Speaking of which, here is what you need to know about Apple’s “Standard Return Policy” just in case you don’t qualify for the extended return policy: You have 14 calendar days to return an item from the date you received it.
Quora
quora.com › What-is-the-return-policy-for-products-purchased-on-Apple-com
What is the return policy for products purchased on Apple.com? - Quora
Answer (1 of 2): * You have 14 calendar days to return an item from the date you received it. * Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
lululemon
shop.lululemon.com › help › returns-and-refunds
Returns and Refunds | Help Centre | lululemon
Having second thoughts? Returns can be made within 30 days. Learn about our return & refund policies, exchanges, returning gifts, proof of purchase, and more.
Reddit
reddit.com › r/macbookpro › does apple make exceptions on their 14-day return policy for macbook pros?
r/macbookpro on Reddit: Does Apple make exceptions on their 14-day return policy for MacBook Pros?
November 1, 2023 -
I just purchased an M2 and I am now 8 days outside of the 14-day return policy. I would like to possibly exchange it for the new M3, but I don’t think I can since I’m past the return period. Has anyone been able to get Apple to accept a return outside of their return policy window?
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For anybody finding this thread in 2025 - I just got a return exception through apple online sales support. Tell them you are buying a more expensive model as the reason for the return.
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Apple chat said I had to do it in store and there it is up to the sales associate and manager if they will or not. That being said I bought a m2 pro on 10/15 and on Tuesday I returned mine at Apple and ordered the m3 pro. They gave me no hassle and just returned it to a gift card and then ordered the new one for me right there. I’ll pick it up Tuesday. Be sure that you pack it all up nicely with all the components. I’d go in at a not super busy time and just be very nice I think they have sympathy for those of us in this situation.
iPhone Life
iphonelife.com › how-to › shopping
Everything You Need to Know about Returning Apple Products
January 16, 2024 - According to Apple’s return policy, undamaged products are returnable within 14 days from the date you received them. You can only return products purchased from Apple.com or an Apple retail store.
Receiptor AI
receiptor.ai › home › guides › return policies › apple's return and exchange policy: a complete guide
Apple's Return and Exchange Policy: A Complete Guide | Guides | Receiptor AI
August 28, 2025 - Apple's return policy allows customers to return most items within 14 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!
The Krazy Coupon Lady
thekrazycouponlady.com › tips › store-hacks › apple-return-policy
Apple Return Policy: Everything You Need to Know to Make Returns at Apple - The Krazy Coupon Lady
January 4, 2024 - To return something from the App Store, just visit the support page and tell them you want your money back. It’ll take two days for them to review your request. If it’s approved, you’ll get a refund to your account. TIP: The Apple return policy doesn’t include a specific timeframe for returning App Store purchases, but the sooner you make the request, the more likely it is to be approved.
ScreenRant
screenrant.com › home › tech › tech features › apple return policy: how long & what you need to know explained
Apple Return Policy: How Long & What You Need To Know Explained
May 28, 2022 - ... However, there are always going to be occasions when a return is needed. Apple’s standard return policy allows consumers to return a product for up to 14 days after purchase.