I was recommended a series to watch on Apple TV, so I went through the process of creating an apple ID and setting up a payment method to start a free trial, using my android device.

Now I am trying to connect my Apple TV account to my PS4 so I can watch it on my TV but when I try to connect them, I get an error saying: "You must update your account in order to continue. Update your account by signing in on a device running iOS 12 or later, or going to appleid.apple.com."

I do not have a device running any sort of iOS and the webpage it is telling me to go to will not load for me at all. It tells me it "refused to connect."

Is there anything I can do? Thanks for any help. :D

I'm sure there's some place that has this information stored, but I can't figure out what the login and password is so I can also log into the service on my computer. It did not ask me to enter a password when I signed up, so I'm guessing that I stored the information somewhere in there. (It's not using my Apple ID - I already tried that.)

We have multiple Apple TV's (currently 3) that are used by all members of our family including kids. A persistent problem is that sometimes (e.g. after an OS update or when I rotate credentials) the AppleTV will ask the main user to re-authenticate. That's usually me, and sometimes I am traveling somewhere and as a result you have very unhappy family members. Even if I am around, I spent over an hour (2?) so far this year logging our kids into various services. I am using a long password plus 2FA for my Apple ID, and sometimes (reason unclear) the option to enter the password via the phone does not pop up. That results in a lot of time spent. Buying any movies or subscriptions via Apple makes this even worse, as this also will often require authentication.

Is there any way to fix this? Some things we are doing or thinking about:

1. We no longer do any subscriptions or movie purchases via Apple but everything via Prime (for movies) or the streaming services directly. The streaming account/password is in a Family shared password manager keychain. This made things a lot better and reduced login prompts by about 2x.

2. We are thinking about using a separate apple account (e.g. [email protected]) for the AppleTV that is separate from any personal account and then family-share with it as an imaginary family member. This account would have 2FA off, and credentials would be in a family shared password manager keychain. Is this the right approach?

3. Is there any way to configure an AppleTV to never prompt for authentication but restrict what operations you can do? I would be happy disabling all iCloud and account operations. With the poor usability of the auth workflow, it ideally would just be a simple platform with all the auth-relevant workflow happening in the apps. Happy to never use Movies/AppleTV app.

4. For one AppleTV we have replaced it with a small PC. Windows can be set to log in automatically and we can keep that account separate. UI isn't nearly as nice as an AppleTV, but it's much lower maintenance.

Any other ideas would be super welcome.

Guido

PS: I think the core problem here is a high security credential (your iCloud ID - it gives access to your backups and thus the keys to the kingdom) is mixed with a low security credential (watch Youtube), but given Apple's track record I don't expect them to clean up the architecture any time soon.

We got an Apple TV 4K and it automatically is using the same email for the Apple TV+ app. Me and my girlfriend have been using her parent’s Apple TV+ account on the built in LG OS app. I don’t see any setting in the Apple TV 4K to use a different login for the Apple TV+ app.

I have the apple tv box and was using my own log in but my 3 month subscription just ended. My parents pay for apple tv themselves. Is there a way I can use their log in for apple tv but still using my own box?