apple watch return policy canada

discussions.apple.com › thread › 8089164

I have the Apple Watch 1st generation size 42 and recently tried the 38" over the weekend at Apple Store but it's hard to really determine at store with many people around etc. lol. So will I get charged a 10% restock fee if I want to exchange for 42"? Answer from Sumtimes on discussions.apple.com

Apple

apple.com › help › returns & refunds

Returns & Refunds - Shopping Help - Apple (CA)

Depending on your original form of tender, a cheque, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.

Apple

apple.com › ca › legal › sales-support › sales-policies › retail_ca.html

Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales

To return, go to an Apple Store location, sign in to your Order Listing page, or call 1-800-MY-APPLE. ... Apple Watch from the Edition collection may only be returned or exchanged if it’s in its original, undamaged, and unmarked condition after passing inspection at Apple’s offsite facility.

Videos

02:00

Verizon

Return a device or accessory | Verizon Support

3 weeks ago

developer.apple.com

Meet device management for Apple Watch - WWDC23 - Videos - Apple ...

apple.com

Feedback - Watch - Apple

apple.com

AppleCare Products - Watch

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Apple

apple.com › help › policies

Policies - Shopping Help - Apple (CA)

Depending on your original form of tender, a cheque, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.

MacRumors

macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025

Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors

1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.

Jump+

jumpplus.com › returns-and-refunds

Returns & Refunds Policy – Retail & Online | jump+

... For Mac, iPhone, iPad, Apple Watch, iPod and related accessories simply return the unopened item with the original or gift receipt within 14 days of purchase in the original selling condition.

Apple

apple.com › legal › warranty › products › warranty-canada-english.html

Apple Legal - Apple One (1) Year Limited Warranty

IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD STATED IN APPLE’S RETURN POLICY (FOUND AT http://www.apple.com/legal/sales_policies/) TO THE APPLE OWNED RETAIL STORE OR THE AUTHORIZED DISTRIBUTOR WHERE YOU PURCHASED IT FOR A REFUND.

Apple Community

discussions.apple.com › thread › 8089164

Apple Watch return policy - Apple Community

Top answer

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I have the Apple Watch 1st generation size 42 and recently tried the 38" over the weekend at Apple Store but it's hard to really determine at store with many people around etc. lol. So will I get charged a 10% restock fee if I want to exchange for 42"?

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Here's the return policy: Returns & Refunds - Shopping Help - AppleYou have 14 days to return it. It can be opened, but you do need to bring all of the packaging and included accessories and the receipt back along with the watch. There is no restocking fee.

MobileSyrup

mobilesyrup.com › home › apple’s extended holiday return policy now live in canada

Apple’s extended holiday return policy now live in Canada

November 4, 2023 - The policy applies to most products in Apple’s catalogue, including iPhones, iPads, Macs, Apple Watches, AirPods, and accessories. However, digital software downloads, software upgrades, and Apple Gift Cards are excluded. Also, if you buy a phone with carrier financing, you’ll have to follow the carrier’s return policy instead of Apple’s. The Holiday Returns Policy is live now in Canada.

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Returnpolicy

returnpolicy.ca › apple

Apple Canada Return Policy - Returns & Refunds Guide

This policy applies to items bought from the Apple Online Store, the Apple Store app, or physical Apple retail stores in Canada. Most products purchased from Apple Canada can be returned within 14 calendar days of receiving the item. This includes iPhones, iPads, Macs, Apple Watches, and ...

Quora

quora.com › Can-I-return-my-Apple-watch-after-14-days

Can I return my Apple watch after 14 days? - Quora

Answer (1 of 4): Depends on who you brought it from, conditions of sale, etc I had my first Apple Watch for only a few days. It drove me crazy - constantly alerting me - Breath now! Stand now! Walk now! Wipe your nose now! I hated it - a lot So I sold it on Trade Me (like eBay) - because it wa...

Apple

apple.com › ca › legal › sales-support › sales-policies › reseller.html

Apple Legal - Apple Authorized U.S. Reseller Return and Refund Policy

Apple Authorized U.S. and Canada resellers have established their own return and refund policies. When you purchase Apple products from our authorized resellers, you must carefully follow their sales and return policies.

reddit.com › r/applewatch › how strict is apple's return policy regarding the condition of returned watches? (and what exactly do they do with the returned ones?)

r/AppleWatch on Reddit: How strict is Apple's return policy regarding the condition of returned Watches? (And what exactly do they do with the returned ones?)

September 25, 2020 -

Hi all

I tried out a Steel Silver for a couple of days to decide if I want it versus the Graphite. Both very beautiful watches but in the end I decided to return the Silver... however I can say without looking at it there's going to be micro-scuffs/scratches. It's just a fairly soft steel.

With that in mind, surely it's impossible to return a steel Apple Watch in pristine condition if you wear it for any amount of time? So is this one area where Apple especially lenient? Their shops are super bright so if they are being picky you can bet they'll spot something.

Second... Since many people are no doubt returning non-perfect devices what on earth does Apple do with them all? Surely they aren't resold as-is?

Thanks!

[UPDATE: I returned it yesterday. Guy barely looked at it. He explained they break it down and recycle. That's a shame :/]

Top answer

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If you bought it directly from Apple, you have 14 days from the purchase date to return it . I haven’t seen anything about what they do with the returns. I know they test them and, if good, use them as warranty replacements.

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If there are no cracks in the glass or gouges in the case and the watch can be unpaired from your phone and unlinked from your Apple ID, you’re all good. I speak from experience. They don’t resell returned watches as new but instead recycle them or put them on the refurb site. Most AppleCare devices are also brand new or from returns.

Apple Community

discussions.apple.com › thread › 255486629

Can I still get a refund if I want to return Apple Watch

If you purchased your Apple Watch brand new from an Apple Store or Authorized Apple Retailer within the last fourteen days, you should be able to receive a refund. ... As long as there is no damage and you are within the return policy period (14 days with Apple.

Apple

apple.com › help › returns & refunds

Returns & Refunds - Shopping Help - Education - Apple (CA)

Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.

Apple Community

discussions.apple.com › thread › 255507692

Returning opened store-bought Apple Watch - Apple Community

The manager at the store told her, however, that the watch couldn’t be returned as it had been opened. Apparently the returns policy for online purchases allows you to return opened products/watches within 14 days.

Staples

help.staples.ca › hc › en-us › articles › 360026190651-Return-Refund-Policy

Return & Refund Policy – Help Centre

Return Policy If you're not entirely satisfied with your purchase, you have 30 days from the date you have the item in hand to initiate a return—14 days for tech items. To qualify for a full refund...

Apple

apple.com › help › returns & refunds

Returns & Refunds - Shopping Help - Business - Apple (SG)

Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.

reddit.com › r/walmart › walmart won't accept an apple watch for return

r/walmart on Reddit: Walmart won't accept an apple watch for return

December 22, 2023 -

My son came home 2 weeks ago from his shopping trip. I then noticed he had an apple watch he was messing with. Well, long story short he got a lesson in why you don't buy yourself gifts before Christmas. He went in 2 days later to try to return it and they said they can't. It's been opened and out of the box for maybe 5 mins. He has the receipt.

Apparently he went to return it, they said is anything wrong with it. He said no, and they said it's not returnable.

I cannot find anything about apple products having a no refund. The most I can find is the 30day policy on electronics which states you can return if you are unhappy with your purchase.

Any insight would be appreciated.

Edit to clarify a few things.

My son bought the watch not knowing I got him one for Christmas. I can't normally afford these types of gifts so he had no reason to suspect I had gotten him one.
I bought the one I got in October on sale on Amazon. It is past the return date unfortunately.
I understand if it can't be done, I am not trying to be difficult, or trying to scam walmart or anything. I am feeling (unreasonably I am sure, but none the less) guilty about the situation. It's out of my feeling bad that I am trying to figure it out. I should probably let him solve through this himself, he's 19 and these are life lessons he should learn. He already feels really bad about it lol.