If you bought it directly from Apple, you have 14 days from the purchase date to return it . I haven’t seen anything about what they do with the returns. I know they test them and, if good, use them as warranty replacements. Answer from Frank_Chance on reddit.com
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Reddit
reddit.com › r/applewatch › how strict is apple's return policy regarding the condition of returned watches? (and what exactly do they do with the returned ones?)
r/AppleWatch on Reddit: How strict is Apple's return policy regarding the condition of returned Watches? (And what exactly do they do with the returned ones?)
September 25, 2020 -

Hi all

I tried out a Steel Silver for a couple of days to decide if I want it versus the Graphite. Both very beautiful watches but in the end I decided to return the Silver... however I can say without looking at it there's going to be micro-scuffs/scratches. It's just a fairly soft steel.

With that in mind, surely it's impossible to return a steel Apple Watch in pristine condition if you wear it for any amount of time? So is this one area where Apple especially lenient? Their shops are super bright so if they are being picky you can bet they'll spot something.

Second... Since many people are no doubt returning non-perfect devices what on earth does Apple do with them all? Surely they aren't resold as-is?

Thanks!

[UPDATE: I returned it yesterday. Guy barely looked at it. He explained they break it down and recycle. That's a shame :/]

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Apple Community
discussions.apple.com › thread › 255908392
What is the Apple Watch return policy? - Apple Community
If you bought it from Apple, they offer returns within 14 days in most countries, and longer during the Christmas holidays; otherwise, check the store's policy. ... Can I return Apple Watch if opened? today i buy an apple watch SE.but when i go home and take it out.
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Apple Community
discussions.apple.com › thread › 255486629
Can I still get a refund if I want to return Apple Watch
If you purchased your Apple Watch brand new from an Apple Store or Authorized Apple Retailer within the last fourteen days, you should be able to receive a refund. ... As long as there is no damage and you are within the return policy period (14 days with Apple.
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Apple Community
discussions.apple.com › thread › 255507692
Returning opened store-bought Apple Watch - Apple Community
The manager at the store told her, however, that the watch couldn’t be returned as it had been opened. Apparently the returns policy for online purchases allows you to return opened products/watches within 14 days.
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
Depending on your original form of tender, a cheque, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.
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Reddit
reddit.com › r/bestbuy › trying to return an apple watch w apple care purchased on 3/18/24, getting denied
r/Bestbuy on Reddit: Trying to return an Apple Watch w apple care purchased on 3/18/24, getting denied
April 4, 2024 -

As the title states I bought an Apple Watch 17 days ago? And I would like to return it but I guess Best Buy only has a 15 day return policy. I didn’t know this until today so I was hoping that to get the return somehow but the sales consultant just recommended that I “flip” the Apple Watch.

There’s nothing wrong with the watch, I just want my money back. It doesn’t serve the need that I wanted it for which is to track my workouts. When I track my workouts it doesn’t feel good so I want to return it.

I honestly think that it’s murder to have a 15 day return policy, it’s so damn short of a time frame.

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Reddit
reddit.com › r/walmart › walmart won't accept an apple watch for return
r/walmart on Reddit: Walmart won't accept an apple watch for return
December 22, 2023 -

My son came home 2 weeks ago from his shopping trip. I then noticed he had an apple watch he was messing with. Well, long story short he got a lesson in why you don't buy yourself gifts before Christmas. He went in 2 days later to try to return it and they said they can't. It's been opened and out of the box for maybe 5 mins. He has the receipt.

Apparently he went to return it, they said is anything wrong with it. He said no, and they said it's not returnable.

I cannot find anything about apple products having a no refund. The most I can find is the 30day policy on electronics which states you can return if you are unhappy with your purchase.

Any insight would be appreciated.

Edit to clarify a few things.

  1. My son bought the watch not knowing I got him one for Christmas. I can't normally afford these types of gifts so he had no reason to suspect I had gotten him one.

  2. I bought the one I got in October on sale on Amazon. It is past the return date unfortunately.

  3. I understand if it can't be done, I am not trying to be difficult, or trying to scam walmart or anything. I am feeling (unreasonably I am sure, but none the less) guilty about the situation. It's out of my feeling bad that I am trying to figure it out. I should probably let him solve through this himself, he's 19 and these are life lessons he should learn. He already feels really bad about it lol.

Find elsewhere
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Reddit
reddit.com › r/amazonprime › can't return apple watch 9 on amazon
r/amazonprime on Reddit: Can't return apple watch 9 on Amazon
July 23, 2024 -

I purchased an apple watch 9 on prime day but decided to return it.

Unlike other normal products, it won't give me a return options on websites so I had to talk to a customer representative.

The thing is what I was told from them. Although I purchased it on Amazon, they told me I need to talk to apple. I really thought it did not make sense. I asked them double check if it was true and they said it was.

They gave me a link for the apple support and Im still looking for how to return on apple website. So ridiculous..

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Reddit
reddit.com › r/applewatch › apple watch return
r/AppleWatch on Reddit: Apple Watch return
July 31, 2023 -

Have any of you purchased an Apple Watch and been unhappy with the colour? I purchased the project red one a couple of days ago and I’m not sure if I like the colour, and if I decide down the road to get an additional strap for it the amount of red straps is very few. Does anyone have any experience in returning one for a different colour? I’m in the uk if that matters and I purchased it 2 days ago

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Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -

Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.

I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.

Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.

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Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
To return, go to an Apple Store location, sign in to your Order Listing page, or call 1-800-MY-APPLE. ... Apple Watch from the Edition collection may only be returned or exchanged if it’s in its original, undamaged, and unmarked condition after passing inspection at Apple’s offsite facility.
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Reddit
reddit.com › r/samsclub › apple watch return policy?
r/samsclub on Reddit: Apple Watch Return Policy?
May 27, 2025 -

I am looking at the webpage for an apple watch. It specifically states:

Return policy

  • Return within Return or replace anytime.

  • Returnable to club? Yes

Is this true?

Apple Watches can be returned or replaced at any time?

Thank You

Apple Watch Series 10 GPS + Cellular 46mm Aluminum Case, Choose Color and Size - Samsclub.com

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WizeBand
wizeband.com › apple watch bands fashion guide - wizeband blog › can i return apple watch bands after purchase?
Can I Return Apple Watch Bands After Purchase? | WizeBand
October 9, 2025 - No—customized or engraved Apple Watch bands are final sale and cannot be returned for any reason other than manufacturer defects. Apple clearly states this policy during the customization process.
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Quora
quora.com › Can-I-return-my-Apple-watch-after-14-days
Can I return my Apple watch after 14 days? - Quora
Answer (1 of 4): Depends on who you brought it from, conditions of sale, etc I had my first Apple Watch for only a few days. It drove me crazy - constantly alerting me - Breath now! Stand now! Walk now! Wipe your nose now! I hated it - a lot So I sold it on Trade Me (like eBay) - because it wa...
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Jump+
jumpplus.com › returns-and-refunds
Returns & Refunds Policy – Retail & Online | jump+
Easily return or exchange items purchased in-store or online at jump+. Learn how our refund and exchange policies work for Apple and third-party products.
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Reddit
reddit.com › r/apple › return apple watch series 4 without box
Return Apple Watch Series 4 Without Box : r/apple
September 26, 2018 - From Apple’s Sales and Refunds Policy: For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original ...