did you try concierge live chat on the site? Answer from maisyfig on reddit.com
Aritzia
aritzia.com › us › en › contact-us
Contact Us | Aritzia US
Let’s speed things up. Live chat or call our Concierge team. Monday through Sunday 6:00am – 9:00pm PST. December 24: 6:00am – 5:00pm PST December 25: Closed December 31: 6:00am – 5:00pm PST January 1: 7:00am – 5:00pm PST Chat is offline 1-855-ARITZIA (274-8942)
Aritzia
aritzia.com › us › en › returns
Return & Exchange Policy | Aritzia US
You can cancel your order within 30 minutes of placing, just head to your Order History, or visit Order Tracking and enter your order number along with your billing zip code. Still need a hand? Give us a call during Aritzia Concierge hours at 1-855-ARITZIA (274-8942).
PissedConsumer
pissedconsumer.com › company › aritzia › customer-service.html
Aritzia Customer Service Phone Number (855) 274-8942, Email, Help Center
Aritzia's phone number for contacting the customer service department is 855-274-8942. This is a toll-free line for getting consumer support and assistance. If you are an international caller, please dial +1-778-331-8564. To contact the headquarters directly, call +1-604-251-3132.
Aritzia
aritzia.com › on › demandware.store › Sites-Aritzia_US-Site › en_US › CustomerServiceDialog-ReturnsDialogStart
Aritzia
We’re here to help. Visit our FAQ page or reach out to our Concierge team to get all the answers you need · Let’s speed things up. Live chat or call our Concierge team. Monday through Sunday 6:00am – 9:00pm PST
Aritzia
aritzia.com › on › demandware.store › Sites-Aritzia_US-Site › en_US › CustomerServiceDialog-ReturnsStart
Aritzia
Online purchases can be exchanged in store. For support with online exchanges, please contact Concierge. You can either start a live chat, call 1-855-ARITZIA (2748942) or email us.
Aritzia
aritzia.com › us › en › aritzia › at-your-service
At Your Service | Aritzia US
Join Aritzia's Mailing List · Insider info on sales, new arrivals and more good stuff
Elliott Report
elliott.org › home › aritzia customer service contacts
Aritzia Customer Service Contact Support Via Phone Email Exec Contacts - Elliott Report
October 25, 2025 - Contact Aritzia customer service for your customer service needs. Reach out via phone, email, or social media.
Reddit
reddit.com › r/aritzia › how long do i wait… customer service…
r/Aritzia on Reddit: How long do I wait… Customer service…
January 4, 2025 -
Anyone else waiting an exceptionally long time… I need to do an exchange on a final sale item… is this allowed? Or am I wasting my time on hold?
Top answer 1 of 17
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did you try concierge live chat on the site?
2 of 17
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I posted something similar just 2 days ago. I got through to a concerige 30 minutes before closing on my third day of trying. Concerige is nice and helpful, it's just the system of getting through is a bit more tricky. I'm not sure who's down voting your post cause it's a sincere question but it happened with my post as well despite all the helpful responses.
Yelp
yelp.com › shopping › fashion › women's clothing
ARITZIA - Updated December 2025 - 25 Photos & 82 Reviews - 600 5th Ave, New York, New York - Women's Clothing - Phone Number - Yelp
December 30, 2024 - ARITZIA, 600 5th Ave, New York, NY 10020, 25 Photos, (212) 307-3121, Mon - 10:00 am - 9:30 pm, Tue - 10:00 am - 9:30 pm, Wed - 10:00 am - 9:30 pm, Thu - 10:00 am - 9:30 pm, Fri - 10:00 am - 9:30 pm, Sat - 10:00 am - 9:30 pm, Sun - 10:00 am - 9:30 pm
Reddit
reddit.com › r/aritzia › spent 50 minutes online waiting for concierge only for them to end the chat while i was typing my message 🙃
r/Aritzia on Reddit: Spent 50 minutes online waiting for concierge only for them to end the chat while I was typing my message 🙃
November 24, 2024 - Employees are heavily tracked by the company and have an expectation to meet the strict interactions/sales per hour quotas. In order to keep things moving Aritzia has a policy where if the customer doesn’t respond in live chat within 2 minutes (every time) they will close the chat due to ...
Yelp
yelp.com › shopping › fashion › women's clothing
ARITZIA - Updated October 2025 - 43 Photos & 93 Reviews - 10250 Santa Monica Blvd, Los Angeles, California - Women's Clothing - Phone Number - Yelp
April 28, 2025 - ARITZIA, 10250 Santa Monica Blvd, ... Mon - 10:00 am - 9:30 pm, Tue - 10:00 am - 9:30 pm, Wed - 10:00 am - 9:30 pm, Thu - 10:00 am - 9:30 pm, Fri - 10:00 am - 10:00 pm, Sat - 10:00 am - 10:00 pm, Sun - 11:00 am - 9:00 pm...
Aritzia
aritzia.com › us › en › faqs
Aritzia US
Frequently asked questions
Aritzia
aritzia.com › us › en › aritzia › about-aritzia › accessible-service-policy
Accessible Client Service Policy | Aritzia US
The purposes of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard · How to interact and communicate with people with various types of disabilities · How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person · How to use various assistive devices available on our premises, if any · What to do if a person with a disability is having difficulty in accessing our facilities and services · Aritzia’s policies, practices, and procedures relating to the Customer Service Standard
Reddit
reddit.com › r/aritzia › i’ve been calling the aritzia customer service number for 57 minutes and they still didn’t respond. what should i do?
r/Aritzia on Reddit: I’ve been calling the Aritzia customer service number for 57 minutes and they still didn’t respond. What should I do?
November 4, 2025 - These same people keep calling the nearest Aritzia store to them and get upset at store employees for not being able to fix issues with an online order they placed. 😅 Continue this thread ... The wait time these past few days have been as long as 2 hours, especially midday.
Yelp
yelp.com › brands › aritzia
Aritzia Reviews | Read Customer Service Reviews of aritzia.com
Can't return a broken dress in the store that's an hour away! Extremely difficult return process been on hold 35 min so far calling the special number. Don't shop here! ... Thank you Jared for the amazing customer service! I could have stayed here shopping forever. I'll be back soon :) ... I strongly advise against purchasing from Aritzia online.
Aritzia
aritzia.com › us › en › aritzia › corporate-hub › careers › support-office
Support Office | Aritzia US
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Yelp
yelp.com › shopping › fashion › women's clothing
ARITZIA - Updated December 2025 - 24 Photos & 18 Reviews - 3210 NW M Street Washington, Washington, District of Columbia - Women's Clothing - Phone Number - Yelp
September 10, 2023 - ARITZIA, 3210 NW M Street Washington, ... Mon - 11:00 am - 8:00 pm, Tue - 11:00 am - 8:00 pm, Wed - 11:00 am - 8:00 pm, Thu - 11:00 am - 8:00 pm, Fri - 11:00 am - 8:00 pm, Sat - 10:00 am - 8:30 pm, Sun - 11:00 am - 8:00 pm...
Aritzia
aritzia.com › us › en › store-locator
Store Locations | Aritzia US
Use the finder above to check your boutique hours · Personal Shopping Appointment
Aritzia
aritzia.com › en › aritzia › corporate-hub › corporate-landing
Aritzia CA
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Aritzia
aritzia.com › us › en › contact-us › email-us
Email Us | Aritzia US
Join Aritzia's Mailing List · Insider info on sales, new arrivals and more good stuff