aritzia live chat not working

reddit.com › r › Aritzia › comments › 1htkd7h › how_long_do_i_wait_customer_service

did you try concierge live chat on the site? Answer from maisyfig on reddit.com

Let’s speed things up. Live chat or call our Concierge team. Monday through Sunday 6:00am – 9:00pm PST. December 24: 6:00am – 5:00pm PST December 25: Closed December 31: 6:00am – 5:00pm PST January 1: 7:00am – 5:00pm PST Chat is offline 1-855-ARITZIA (274-8942)

reddit.com › r/aritzia › spent 50 minutes online waiting for concierge only for them to end the chat while i was typing my message 🙃

r/Aritzia on Reddit: Spent 50 minutes online waiting for concierge only for them to end the chat while I was typing my message 🙃

November 24, 2024 - In general the quality of service tends to go down this time of year, as Aritzia hires hundreds of seasonal employees for concierge during the holidays. Often during the sale, many of these new employees are working their first few weeks on their shift so it really slows things down. (Generally it gets better by December, as most of the newer employees have a few months under their belt now) Your live chat ticket being closed was NOT an accident, the training at Aritzia specifically for live chat is a bit of a joke.

reddit.com › r/aritzia › live chat

r/Aritzia on Reddit: live chat

October 22, 2024 -

Ohmygod. I have been waiting for a live chat person for 2 godamn hours. Then the chat ends bc the “stylist” left when there hasn’t been one in the first place. I swear their service and live chat have been TERRIBLE the last little while, I am acc so annoyed. Anyone else experiencing this??

Top answer

1 of 17

did you try concierge live chat on the site?

2 of 17

I posted something similar just 2 days ago. I got through to a concerige 30 minutes before closing on my third day of trying. Concerige is nice and helpful, it's just the system of getting through is a bit more tricky. I'm not sure who's down voting your post cause it's a sincere question but it happened with my post as well despite all the helpful responses.

PissedConsumer

pissedconsumer.com › company › aritzia › customer-service.html

Aritzia Customer Service Phone Number (855) 274-8942, Email, Help Center

Call or write an email to [email protected] to resolve Aritzia issues: Return/ Replace, Payments and Charges, Request for Information. Visit the company website www.aritzia.com or help center for more information.

reddit.com › r/aritzia › i’ve been calling the aritzia customer service number for 57 minutes and they still didn’t respond. what should i do?

r/Aritzia on Reddit: I’ve been calling the Aritzia customer service number for 57 minutes and they still didn’t respond. What should I do?

November 4, 2025 - I filled at the beginning of the year but I haven’t gotten my return. I’ve called often and I can’t get anyone on the phone. One time they answered and after a brief chat they hung up on me. Does anyone have experience with this? ... Aritzia is so unserious.

reddit.com › r/aritzia › been on hold for over an hour

r/Aritzia on Reddit: Been on hold for over an hour

October 2, 2025 -

I ordered a Black Super Chalet Puff and received a Mocha Brown Shorty. I ordered during the sale and obviously because the item doesn’t match the receipt I can’t make an in store return. I am trying to contact them but their call service is horrendous, it’s my first time buying from Aritzia and I’m utterly disappointed. Is this the usual experience?

Top answer

1 of 5

I can’t imagine the increase of calls reaching out to their Customer Service right now. Have you tried via Live Chat? Just don’t hang up or you’ll lose your spot in the queue!

2 of 5

I’m right here with u. The hold music is giving me a headache

Find elsewhere

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JustAnswer

justanswer.com › computer › kvahz-chatting-few-minutes-ago-redirected.html

Aritzia Chat & Package Route Issues - Expert Q&A | JustAnswer

Customer: Hi I was chatting with you a few minutes ago. I was redirected to a site that required my credit card number. I don’t know why it’s needed. Shipping was paid by Aritzia, the sender. I looked on a map of the package route, and it’s coming from Alberta, through the northern states, to Ontario! I live totally off that route.

x.com › ARITZIA › status › 1463602165801312265

aritzia on X: "Need to reach our Concierge team? Due to a carrier issue, we've temporarily updated our phone number. Here's how you can get in touch: By phone: 1 (877) 642-4455 By social: @aritzia on Twitter, Facebook or Instagram (DM us anytime!) By live chat on https://t.co/8BIGg3jNeV https://t.co/rYtCq73eDX" / X

@aritzia on Twitter, Facebook or Instagram (DM us anytime!) By live chat on http://aritzia.com

Aritzia

aritzia.com › us › en › aritzia › at-your-service

At Your Service | Aritzia US

Join Aritzia's Mailing List · Insider info on sales, new arrivals and more good stuff

reddit.com › user/remarkable_event9777 › aritzia live chat assessment

r/u_Remarkable_Event9777 on Reddit: Aritzia Live Chat Assessment

February 23, 2024 - If not download it that will help you with my mistakes that you make. It lasts for 15 mins max. I think anybody with a little customer service experience can ace it. More replies ... A suggestion would be starting a live chat to see what the flow looks like if you don't regularly shop there.

Better Business Bureau

bbb.org › ca › bc › vancouver › profile › clothing › aritzia-lp-0037-1241970 › complaints

Aritzia LP | BBB Complaints | Better Business Bureau

I immediately contacted Aritzia ... my Live Chat access. I can no longer connect to any representative even with a different email.I have already emailed Aritzia customer service with screenshots of the price drop, but all their email addresses bounce back as inactive, leaving me no working communication ...

Aritzia

aritzia.com › us › en › faqs

Aritzia US

Frequently asked questions

Twitter

twitter.com › aritzia › status › 1463602165801312265

aritzia on Twitter: "Need to reach our Concierge team? Due to ...

JavaScript is not available · We’ve detected that JavaScript is disabled in this browser. Please enable JavaScript or switch to a supported browser to continue using twitter.com. You can see a list of supported browsers in our Help Center · Help Center · Terms of Service Privacy Policy ...

Aritzia

aritzia.com › us › en › aritzia › corporate-hub › careers › support-office

Support Office | Aritzia US

Join Aritzia's Mailing List · Insider info on sales, new arrivals and more good stuff

reddit.com › r › Aritzia › comments › 1oip896 › long_live_chat_wait_times

Long live chat wait times : r/Aritzia

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reddit.com › r › Aritzia › comments › 1ojhqj4 › 2_hours_and_counting_waiting_for_live_chat

2 hours and counting waiting for live chat assistance : r/Aritzia

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