If you can send messages to other domains and only have problems with army.mil, the most likely reason is that army.mil has some policy that block the messages sent by your domain.
- Firstly you could check if your domain has valid SPF record, valid DKIM domain keys, and valid dMarc settings.
- Check if our firewall block the messages.
- Since you didn’t find any error on our side via message trace, you could let the admin from army.mil check if our message hit their mail system. Also check if there is any policy or rule block the message in firewall. If yes, they can add our domain into their allow list.
Answer from JayceYang on learn.microsoft.com
Videos
Guy this worked for me on my personal computer
go to this website https://www.milsuite.mil/book/groups/army-enterprise-azure-virtual-desktop/pages/setup
Put a request saying "You need access to your Military email" Give it about 10 - 15 minutes for approval
Once approval is completed, follow this instruction https://www.milsuite.mil/book/groups/army-enterprise-azure-virtual-desktop/pages/setup
Dear Rory Zaugg,
Thank you for posting in Microsoft Community, we are glad to assist you here.
Based on your description, it seems your organization has enabled conditional access for your account, you may have to contact your IT/Microsoft 365 admin to confirm it.
Thank you for your time and please feel free to get back to us if you have any further concerns,
Regards,
Microsoft Community
As issue ridden as the Army's Enterprise Webmail is I would like some guidance as to how fix a certain problem. Every time I try to log into the webmail I'm greeted with this same problem.
image
All other sites work (myPay, AKO, ALMs). This is the only one giving me an issue. Also I have used militarycac.com, it hasn't changed anything.
Edit: 10/30/14
SOLUTION: Get your CAC replaced. If that doesn't solve your problems on IE, then follow the advice below.
If you are constantly getting an Error 500 "page cannot be displayed", try downgrading from IE11 to 10. If you don't know how to do this then you go to Start--->Control Panel--->Uninstall a Program--->View Installed Updates--->scroll down to Microsoft Windows--->delete Windows Internet Explorer 11.
Also use the link: https://web-mont01.mail.mil
Does anyone have an explanation as to why I can’t see my email. Do I have to only use a mil computer now?
I know what my email is and it should be on my CAC but whenever I try to log in through outlook or gmail it says the email doesn’t exist. Does anyone know what to do or how to activate it?
Who has the easy version of what it now takes to check your email from home? Looks like the usual way just got turned off…
How can I get access to my Army email? I’m scheduled for BLC soon and I was told I can’t go without it. Nobody in my unit can help me because of the shutdown and my last two BAs were cancelled. Is this something I can do at home?