It is common for tracking to pause for a period during international delivery. A shipment can still be moving even if no new public scan appears for a day or two. This usually happens when the parcel is traveling between countries, waiting for customs inspection, or being transferred from one carrier to another.

• The parcel is in international transit between scan points.
• The shipment is waiting for customs clearance.
• The local carrier has received the parcel but has not published the next scan yet.
• The tracking number was entered incorrectly.
• The sender created the label, but the parcel has not yet been handed over.

Tracking does not update every second. In most cases, a new event appears after the parcel reaches the next processing point, clears customs, or is scanned by the final-mile carrier. Updates are often slower during weekends, public holidays, and long international transport legs.

If your parcel is crossing borders, it is normal to see a longer gap between scans than you would with a domestic shipment. Tracking activity usually becomes more frequent again once the parcel reaches the destination country and enters the local delivery network.

You can track an Asendia parcel in a few different ways depending on the information you have and the stage of delivery.

Track with Ship24

Ship24 lets you track Asendia shipments across multiple courier networks in one place.

1. Go to the Ship24 homepage.
2. Enter your Asendia tracking number.
3. Click the search button to view the latest shipment updates.

Track on the Asendia website

You can also check your parcel directly on Asendia’s official tracking page. This can be useful when you want to review carrier-side details from the source.

1. Visit the Asendia tracking website.
2. Enter your tracking numbers.
3. Click "Track here."

Track with the local delivery partner

After international linehaul and customs clearance, the final delivery may be completed by a local postal or delivery company. At that stage, you may also see matching events on the destination carrier’s website, such as USPS tracking or Royal Mail tracking.