How long does it usually take for a package to arrive with Asendia UK?
The time it takes for Asendia UK to deliver a package varies. If you're sending something within the UK, expect it to arrive in 2 to 5 business days. For items going to international destinations, the delivery might take between 3 and 15 business days. Remember, these are just guidelines; the actual time could be different depending on various factors.
What steps should I take if my package hasn't arrived on time?
First off, don't worry. If your package is taking longer than expected, getting in touch with Asendia UK's customer support is a smart move. They'll have the latest info on your delivery and can help sort out any complications that might have come up while your package was en route. You can contact their customer service by:
- Phone Number: +44 (0) 845 873 8155
- Email Address: customerservice.uk@asendia.com
Is it possible to change the address my package is going to after it's already been sent?
Typically, once your package is on its way, redirecting it to a new address isn't doable. However, Asendia UK might be able to make exceptions and reroute your delivery under specific conditions, though this could lead to extra charges. For the most accurate advice and options, reaching out to Asendia UK's customer service is your best bet.
Factsheet
This is the first time a package of mine has been shipped using Asendia to the UK, and I'm just wondering if a 6 day pause between scans is normal. I emailed and spoke with them over the phone yesterday and she ensured me all was ok and this was normal. Any thoughts?
Screenshots attached. It's a 1lb .03oz in a small 6x6x4 rectangle box.
-I shipped it out the 26th of July.
-USPS handed it to Asendia the 29th of July.
-Asendia scans it as departing the US July 30th -Today is August 6, 6 days since the last scan.