Asus Q-code 00 help
So my GPU died in early 2021 and due to the prices I wasn’t able to get a new one. I got a 3080 recently as the prices have cooled down. I also got a new cpu cooler(Noctua D15). My cpu is the i9-9900k and my mobo is ASUS MAXIMUS hero XI (wifi).
After I installed the GPU and cooler the pc booted with q-code 00. Later, it booted successfully for the first time in like over a year. Then it crashed again with the code 00. Now when I try to turn it on it will either boot successfully for like 10 minutes then shut down again, or just not POST at all. Also the fans don’t turn on when the error is there.
I did research and apparently it is either a dead cpu or a dead mobo, but I really don’t want to get a new cpu or mobo and I don’t have any spare parts. I reseated the ram and tried various configurations, so it isn’t the ram. I also reseated the cpu and cooler, to no avail. If anyone has any advice please let me know. Thanks!
Hello, so I purchased a $200 problematic computer on Craigslist in hopes of fixing it and I think the issue may be with the motherboard. Has anyone by any chance experienced the error code 00? My hardware specifications are as follows:
CPU: Intel Core i7 4770K Motherboard: Asus Maximus VI Extreme Memory: Patriot 32GB PC-2400 GPU: Sapphire 7970GHz
From my research, this is not an uncommon error and many people have said that it's a CPU issue. However, I installed the CPU in my other desktop and it works fine. The memory works fine as well. There are no bent pins on the motherboard but could it be that the BIOS is corrupt? What's odd is that the seller said that the issues didn't start happening until he installed Windows 10 and he was somehow able to take screenshots of the hardware specs but after I've taken possession of the computer, I can't even get it to boot. The 00 error appears right away.
If anyone has any pointers on what to check, it would be greatly appreciated.
See this?
https://rog.asus.com/forum/showthread.php?3593-Error-debug-code-00-non-boot-possible-solution
Also, if you have any non-Keyboard/Mice USB devices plugged into the computer when it boots, remove those.
In your specific case, could be a compatibility issue between Windows 10, and your motherboard/BIOS.
But for reference, I had the same error code. Different CPU, different ASUS motherboard. Computer randomly shut off earlier this month (just short of 3 weeks of owning it), and got stuck in a boot loop with Q-code 00, would instantly restart itself before showing anything on the monitor, so not really much I could do.
Looked into the issue with the specific motherboard, and from the very small trace of people that have had the exact same motherboard have all come to the same conclusion; the motherboard fried the CPU.
So, in your case, I think your best bet is to either try to fresh install Windows 7 on your OS drive, and see if the issue persists. If it doesn't, looks like you're likely staying on 7. If it still happens, I'd consider getting a new motherboard.
Videos
Hello, For nearly a year I've been receiving error code "00" on my Asus motherboard. No POST happens a lot of times but after turning it off and on for a couple of times(Sometimes just leaving it off for a few hours and then turning it on again) it will again continue to work normally. During the time when "No POST" happens, I've tried removing RAM sticks and I received the same code.
I've also taken my computer twice to the repair shop. These people did the same thing I did. They checked with different RAM (Same Code-00), then they changed the PSU (Same Code-00). And then they say its a motherboard problem and they need to mess with ICs else my computer won't turn on. Another person said my motherboard is dead and I should buy a new mobo instead.
I usually just take the PC back because I know that if I leave it off for a few hours, it ends up working fine(Most of the time it turns on with just a few attempts).
May I know what should I do to fix the 00 error so my computer works fine always?
Things I have tried:
Resetting the BIOS. Works for a day and then it goes back to Code-00 and after 4-5 attempts of powering On and Off it works fine.
Leaving the system on for 10 or so minutes and then retrying (It works most of the time this way). Saw this on a youtube comment once since a lot of people seem to be getting this 00 error. The explanation which the user gave was that the processor needs a bit of warmth. (But again sometimes it doesn't work).
Clearing CMOS and Removing the Battery (This worked the first time I faced the 00 Error. It worked for a few months and when Error-00 appeared again, I tried this method but it didn't work)
Keep in mind, when my computer works it works perfectly. I even tried doing the stress test on CPU-Z and it worked fine. Could it be some major problem still?
Specs:
MOBO: Asus Maximus vii hero motherboard
CPU: Intel Core i7 Processor (4790K) LGA-1150
PSU: Corsair VS650 ATX Power Supply (650 watt)
RAM: HyperX Memory. 8GB DDR3 (1866 CL10 240 Pin UDIMM) Memory Module
FAN: Cooler Master Hyper TX3 Eco (Intel LGA 1151)
SSD: Samsung SSD 850 Pro
Cabinet: Cooler master 912 HAF (Micro ATX/ATX)
My motherboard shuts down and it displays 00 for like a split second and then changes to more codes
I just finished connecting all the parts, click on the power button and nothing, code 00 stuck, i removed all ram sticks but 1, checked psu connectors, clicked on bios clear button. Nothing.
Asus dark hero z790 14900k Gskill trident z5 ddr5 6800 48gb
This is my first time building a pc. My ASUS motherboard (ROG Strix Z490-E) has a q-code reading “00” which is described at “not used” in the user guide. The computer will not boot up.
I do not know what caused this. What should I do?
Edit: bent pins in the cpu socket. Any advice?
Final update: replaced the motherboard and it works! Luckily my local Best Buy had the exact same motherboard so I didn’t have to alter my build
Hello all,
I got my 3080 back from MSI over the weekend and upon installing I have been having issues. First started with display going black while installing drivers (I also attempted older drivers but no luck). That happened but is a different issue.
I first installed the gpu vertical and after having the previous issues, installed horizontally. Thought, maybe the vertical mount adapter went bad?
Well, now the motherboard won’t post and is showing 00. Computer was always unplugged when doing the swaps.
Upon some research, it sounds like my mobo may have died. I wanted to hear thoughts from everyone else.
I have removed the battery and reinstalled after a few minutes, reseated all of the wires in mobo, resat the ram as well as tested with 1 stick in all combinations and slots, and checking other components. I did not do anything with the cpu as it has been in the mobo since I put together new. Psu seems fine since everything else boots up correctly. All fans, AIO, rgb in fans, and on the motherboard work.
Nothing displays (while gpu was installed), so unable to hit bios or UEFI.
I do not overclock.
Specs Asus Rog x570-e AMD 3900x Corsair 3600 mghz 2x8gb Corsair rx850 MSi 3080 10gb Various storages If more info is needed, please ask.
I do not have access to another amd cpu so cannot test that.
My guess is it sounds like the mobo. While installing I could have pushed too hard? A capacitor went out? I’m not sure. I’m annoyed and feel I need to resort to Reddit!
Please let me know your thoughts!
I went to the store to get an m.2 drive today...and when I went to turn on my computer...it didn't post...no image ot anything. (Was working perfectly fine earlier) and the powerbutton turns on the system...but doesn't turn it off. I have taken the drive out and still getting the issue. Any ideas?
Motherboard: ROG Strix x570-E gaming
what does the q code mean? it should say in your mobo manual. You could drop the name and model of the mobo and we can look it up too.
Quick google search - https://appuals.com/error-q-code-00-on-asus-motherboard/#:~:text=Some%20PC%20users%20using%20an,to%20boot%20up%20their%20computer.&text=To%20fix%20this%20problem%2C%20you,power%20capacitors%20of%20your%20motherboard.
Says to clear CMOS.
Seems like 00 could mean a lot of different things. Check your power connections first. Like CPU/GPU mobo.
I've put together a PC with an Asus ROG Strix X670E-E, a Ryzen 7600X and two sticks of G.skill DDR5 memory. The rest of it - cooler, case, PSU, GPU, drives - came from my old PC. None of the drives currently have an OS on them.
When I boot, there's one faint beep, the fans all go to max RPM and I get no display output, not on the onboard, nor on the GPU out.
The Q code is 00, with no LEDs lit up.
Steps taken so far:
-
removed all peripherals except keyboard and display on onboard HDMI out
-
removed GPU
-
removed RAM, reseated sticks, swapped sticks, booted with each stick separately
-
cleared CMOS using the button on the back
Since there are no error LEDs I am assuming - hoping - that the CPU is good, but I'm not sure what else to test. Any advice would be appreciated.
Hey, all -- would appreciate any thoughts on this. Been using the same machine I built in college for about a decade now, with a GPU midlife upgrade but otherwise without any big changes or problems. While web-browsing two days ago, suddenly it wouldn't connect to USB and then seconds later unexpectedly powered off. Upon trying to restart, my Asus motherboard starting flashing a 00 code. Briefly, the monitors continued to work, but now they won't connect, either.
I did some googling and already tried clearing the CMOS by pulling out the battery, to no effect. Also tried getting into the bios by pressing the function keys (and delete) while restarting, and that hasn't worked. I can't figure how to get into the BIOS at all, and without the monitors working, I'm at a loss. I'm hoping there's something dumb I'm missing! Would be grateful for any help.
Here's a quick link of the internals -- my cable management is not great but looks worse than usual in this... https://imgur.com/a/9YE5NMS
I built a new PC with new parts except old SSD and GPU. It was working fine for 2 days after I built, then I decided to install asus armory crate to edit the rgb lights on the motherboard. After I installed it asked me if I wanted to auto optimize the cpu settings. I clicked yes and it finished. PC was working fine, so I left it on to go shower. Came back and saw a black screen and nothing was responding and my keyboard and mouse rgb weren't on anymore. Turned off/on and saw only code 00 on motherboard.
I've gotten replacement motherboard and psu already and tried removing everything except just the aio, cpu, and ram. Still doesn't get pass 00.
Is it the cpu that is fried? The sockets on the cpu doesn't look burnt.
Hello i'm looking for some troubleshooting advice on my pc. Just recently my motherboard has been throwing code 00 on RESTART only. Pc works perfectly fine all the time until i try to restart it or update the bios. I've removed the battery and cleared cmos. Made sure all cables are plugged in and even swapped ram around to make sure it's seated properly. This issue started randomly a couple weeks back and have no idea what it could be. Motherboard manual says code 00 is not used so any help would be greatly appreciated. I have a new motherboard on the way just in case but i want some input before i decide to swap it out.
Pc specs:
asus x670e-e gaming wifi
ryzen 9 7950x3d
rtx 4090 msi xtrio
64gbs ram from gskill 6000mhz
1200watt powersupply
Hello,
Just built a new PC and it wont POST, it stays stuck on asus code 00, monitor will never turn on.
All fans turns including AIO, GPU and CASE fans, so there seems to be power. The LED lights are all on including the case, gpu, mobo etc...
I tried :
clear CMOS (remove battery 10 sec)
reseat CPU and AIO
reseat GPU and RAM
remove 1 stick of ram (only using 1 instead of two)
unpluged all PSU connectors and replugged em making sure they are well seated.
My setup :
i9 14900kf
Artic Liquid Freezer III 360
Asus ROG Strix Z790-E Gaming
G.Skill 6400mhz 2 x 32gb (currently just 1 stick in A2 slot)
nVidia RTX 3070 (temporary backup I just sold the 4090 to get a 5090 next week)
Corsair HX1500i PSU
Monitor is plugged using DP cable in the 3070. I had the 3070 and the psu in my previous rig 2 hours ago and everything running fine.
Any ideas on what to try ? Only thing I didnt try yet is flashing the BIOs using USB but I have very low faith thats going to do anything, I will try it nonetheless.
Help!