Hi all,

I'm sure there's other posts like this but I haven't been able to find an answer yet. I've had my PC for a couple years now and finally am close enough to a router to leverage ethernet over wi-fi. Will try to keep this short:

Problem: Ethernet isn't working. When I check Device Manager I can't find an ethernet driver/device under Network adapters.

What I've Tried:

• Installing & running the LAN drivers from the ASUS site: https://www.asus.com/us/motherboards-components/motherboards/tuf-gaming/tuf-gaming-x570-pro-wi-fi/helpdesk_download?model2Name=TUF-GAMING-X570-PRO-WI-FI

  • When I run ASUSSteup.exe a cmd window appears, disappears and nothing changes

  • Tried adding via Device Manager, image below

• Installing & running from the Intel site (lost the link)

  • Was told that I had no devices and so nothing was installed

• Checking physical connections

  • Cable has no physical damage

  • Tested out the cable + ports with my PS5 and it was registering a LAN connection when I plugged it in

  • There is a light that shows on my MOBO when I plug it in (orange). The light on my router is green

• Went into BIOS (don't know my way around too well) and confirmed that LAN was set as enabled

It could be a hardware issue I suppose. But I was hoping I just missed something obvious that someone else with more knowledge might know.

Thanks for any and all help!