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This article contains information to help you verify the source of an unexpected charge from AVG on your billing statement, and troubleshoot issues relating to your AVG order.

Request help from AVG

Using your AVG MyAccount to manage your orders and subscriptions.

In the message, mention that you canceled your subscription on September 25, but you were still charged on November 2. Include the charge details from your bank statement (like "AVG*AGAPx8906 AVG.COM/ORD AZ").

You are trying to bill us for a service we m no. Avg is trying to bill us for a service we no longer use.

If you do not see your order in your AVG Account, it is possible that the order is associated with another account.

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Subject always to the terms and conditions of the End User License Agreement, you are purchasing a non-exclusive and non-transferable license to use each solution you purchase or otherwise properly acquire (Subscription), in each case during the applicable subscription period for each such ...

It works seamlessly with popular web browsers, providing a hassle-free experience while safeguarding your privacy. Whether you're browsing the web, shopping online, or accessing social media platforms, AVG AntiTrack acts as your digital bodyguard, keeping you protected from prying eyes. ... Ordaz ...

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Information about contacting AVG Support to resolve AVG products and subscriptions issues.

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September 4, 2024 - My subscription was automatically renewed. I did not know that this will happen. Unfortunately in my custom center I have no option to apply for a refund. Kind Regards Martin

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March 27, 2025 - AVG antivirus ranks 4th for free options; paid plans are pricier than some, but offer good value. Its VPN isn't tested by us. AVG detects 99.8% malware.