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AWS
aws.amazon.com › blogs › training-and-certification › launch-your-cloud-career-with-the-aws-cloud-support-associate-certificate
Launch your cloud career with the AWS Cloud Support Associate Certificate | AWS Training and Certification Blog
July 30, 2024 - Are you looking to break into the growing field of cloud computing? Prepare for an exciting new career with Amazon Web Services' latest entry-level professional certificate on Coursera, the AWS Cloud Support Associate Professional Certificate. This seven-course online training program provides the foundational skills needed to launch a career as an AWS Cloud Support Associate in four months or less.
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Indeed
indeed.com › q-Aws-Cloud-Support-Associate-jobs.html
Aws Cloud Support Associate Jobs, Employment | Indeed
10,858 Aws Cloud Support Associate jobs available on Indeed.com. Apply to Cloud Engineer, Full Stack Developer, Systems Administrator and more!
Discussions

AWS Cloud Support Associate - Cloud Support Engineer FAQ's
What I can expect on the online assessment ? I have applied for storage and content delivery. I have received the invite to complete the assessment More on reddit.com
🌐 r/WGU_CSA
58
51
February 22, 2024
Couldn't understand the salary breakup for Amazon cloud support associate

Hi there, I don't know any details about the Indian branch, and I am not associate, and I don't know what they are paid. But in general the Base pay refers to your annual salary per year. Sign on Bonus is spilt across 12 months for the year and added to your base pay for the first two years, and then RSU's are given on top of salary after that.

More on reddit.com
🌐 r/aws
4
1
November 20, 2019
Thoughts on working as a cloud support associate at Amazon, someone said it was the worst position in tech
I did this for a year and a half. IT was an amazing opportunity to learn and grow. Honestly I left when I started getting bored of the repetitive tickets. Taking that job was probably one of the best professional decisions that I ever made. That being said, if I were you I would totally take it, it's a crash course in cloud computing and you will learn more about failure modes there than almost anywhere else. But I wouldn't expect to last more than 2 years. Happy to go into more detail via pm if you have questions. More on reddit.com
🌐 r/ITCareerQuestions
78
116
April 7, 2022
what job should I take? Cloud support engineer at AWS or cloud tech consulting at protiviti?
Ngl straight out of college into a CSA/CSE position can set you up pretty well for the future. It’s a jump but if you can pick things up and excel at the position then it’ll open up a world of opportunities (in cloud computing, mostly). Plus if you’re looking to become an SA/architect, AWS can provide you with excellent training/mentoring and help you align your career path with your end goal very well. Personally, I’d take the CSA job because even if you’re not there long term, having AWS on your resume is a big talking point/bonus. More on reddit.com
🌐 r/aws
36
10
November 26, 2023
People also ask

What is a Cloud Support Associate?
A Cloud Support Associate will act as the ‘Cloud Ambassador’ across all the cloud products, arming customers with required tools and tactics to get the most out of their Product and Support investment.
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coursera.org
coursera.org › browse › information technology › cloud computing
AWS Cloud Support Associate Professional Certificate | Coursera
What does a Cloud Support Associate do?
A Cloud Support Associate supports individuals or businesses to migrate their infrastructure and applications to the cloud and offers troubleshooting techniques to resolve their issues. They may also partner with development teams on complex issues, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
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coursera.org
coursera.org › browse › information technology › cloud computing
AWS Cloud Support Associate Professional Certificate | Coursera
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NovelVista
novelvista.com › blogs › cloud-and-aws › aws-jobs-for-freshers
Best AWS Jobs for Freshers: Kickstart Your Cloud Career
AWS offers various entry-level roles for freshers, such as Cloud Support Associate, responsible for troubleshooting cloud services, and Junior Cloud Engineer, assisting with AWS infrastructure setup and management. AWS Developers build and deploy cloud applications, while SysOps Administrators ...
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Amazon Jobs
amazon.jobs › content › en › teams › amazon-web-services › entry-level
AWS Entry Level
We have an array of interesting entry-level roles. Whatever your experience, you can jump into an exciting career working with our diverse, talented team on the world’s most comprehensive cloud platform. See why AWS is the best place if you want to make an impact. ... From cloud support associate ...
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Coursera
coursera.org › browse › information technology › cloud computing
AWS Cloud Support Associate Professional Certificate | Coursera
In this program, you’ll receive professional training designed by AWS and develop in-demand skill such as Elastic Computer Cloud, Linux, and Identity and Access Management to get job ready in 4 months or less, no prior experience needed. Cloud Support Associates support customers in deploying, managing, and troubleshooting their applications and infrastructure on the AWS cloud platform.
Rating: 4.8 ​ - ​ 6.83K votes
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Quora
quora.com › What-is-the-actual-job-of-cloud-support-associate-at-Amazon
What is the actual job of cloud support associate at Amazon? - Quora
Answer (1 of 2): I don’t work ... response based on what pertains in other environments. Firstly an associate is usually an entry level job role (assumed fresh from university or with......
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Glassdoor
glassdoor.com › jobs › amazon jobs
Amazon AWS Cloud Support Associate Jobs
Search job openings at Amazon. 1136 Amazon jobs including salaries, ratings, and reviews, posted by Amazon employees.
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Reddit
reddit.com › r/wgu_csa › aws cloud support associate - cloud support engineer faq's
r/WGU_CSA on Reddit: AWS Cloud Support Associate - Cloud Support Engineer FAQ's
February 22, 2024 -

I get asked about AWS hiring process/experience frequently in DM's, so I figured I would create a post here with application > interview > offer timeline, Salary, Stock RSU, etc.

Application process:

  • Applied March 16

  • Passed Cloud Support Assessment March 28

  • First interview April 7

  • Received this on April 10:

Congratulations! You’ve successfully passed your Cloud Support Associate first-round interview, and we would like to invite you to do a final-round interview.

  • 2nd and 3rd interviews, back to back on April 21

  • Job offer on April 26

Salary

Cloud Support Associate

  • Base salary $76,680

  • First year sign on bonus $14,000 lump sum

  • Second year Sign on bonus $12,200 paid out monthly during second year

  • RSU (Stock) $45,000 paid out : • 5% on the 15th day of the month in which you reach your first anniversary of employment • 15% on the 15th day of the month in which you reach your second anniversary of employment • 20% every six months thereafter, until fully vested.

Total comp for year 1 was around $92k plus or minus some depending on stock price when vested

  • ~$1,300 COL pay increase in April bringing base pay up to $78,000

If staying at CSA with no promotion, year 2 total comp is estimated to be around $98K (base, bonus, and RSU)

Promoted to Cloud Support Engineer I about 15 months in

  • Base salary ~$98K (never got an official notice about pay increase, just base this on hourly rate for 52 weeks) In April, will likely get an official doc when review happens and any COL pay increase or RSU increase

  • Still getting second year sign on bonus of about $1k per month, but that ends in July.

  • July at second year anniversary will get 15% payout of RSU's

  • December will get 20% payout of RSU

At current AMZN stock price my total comp for this year will be ~$128K if I sell the RSU's and the stock remains the same level until December. Note that when we get the RSU's they auto sell shares to cover the taxes which was 45%. So I only ended up with 55% of the RSU and that is still sitting as stocks In reality my total comp is really the $98k plus $6k in second year bonus = $104K as I am unlikely to divest the stock.

I will update in April after the review happens to see if they adjust in anyway. I am betting they will not since AMZN stock is pretty close to the all time high.

For interview questions, go to glassdoor https://www.glassdoor.com/Interview/Amazon-Cloud-Support-Associate-Interview-Questions-EI_IE6036.0,6_KO7,30.htm?filter.jobTitleFTS=Cloud+Support+Associate

They had the best amalgamation of basically all interview questions asked for CSA Cloud Support Associate. I doubt CSE I would vary much.

Feel free to ask any other questions.

Find elsewhere
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Salary.com
salary.com › research › salary › hiring › aws-cloud-support-associate-salary
Aws Cloud Support Associate Salary, Hourly Rate (April 01, 2026) in the United States | Salary.com
Experience is a primary driver of an Aws Cloud Support Associate's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages: Entry-Level (less than 1 year): $81,671 ·
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Quora
quora.com › What-does-an-Amazon-cloud-support-associate-really-work-on
What does an Amazon cloud support associate really work on? - Quora
Firstly an associate is usually an entry level job role (assumed fresh from university or with basic understanding of certain technology). Cloud support associate in Amazon will perform duties such as: First line support to customer queries.
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ZipRecruiter
ziprecruiter.com › all jobs › aws cloud support associate jobs
$18-$134/hr Aws Cloud Support Associate Jobs (NOW HIRING)
Requirements * Associate Degree or Bachelor's Degree beneficial * Proven track record of ... cloud support Additional Requirements Applicants must be able to lift up to 50lbs (servers and ...
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Glassdoor
glassdoor.com › Reviews › Amazon-Cloud-Support-Associate-Reviews-EI_IE6036.0,6_KO7,30.htm
Amazon Cloud Support Associate Reviews | Glassdoor
- built for entry level · Cons · not alot of growth opportunities · Show more · Helpful · Share · 3.0 · Jan 29, 2026 · Cloud support associate · Current employee · Herndon, VA · Recommend · CEO approval · Business Outlook · Pros · interact with various customers and problems ·
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Indeed
indeed.com › q-entry-level-aws-cloud-support-associate-jobs.html
Entry Level Aws Cloud Support Associate Jobs, Employment | Indeed
1,050 Entry Level Aws Cloud Support Associate jobs available on Indeed.com. Apply to Engineer, Public Relations Specialist, Platform Engineer and more!
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Amazon.jobs
amazon.jobs › en › search
Amazon's global career site
Every Amazonian, from warehouse floor to corporate HQ, shares a drive to impact the future, today. Our unmatched scale offers every employee endless opportunity to reimagine how customers shop, stream, eat, connect and live. United by our peculiar culture of curiosity, bold ownership and fearless ...
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SimplyHired
simplyhired.com › search
Top 460 aws cloud support associate Jobs in remote | SimplyHired
A professional or associate level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc. is preferred · Strong ability to support and manage the process of troubleshooting complex problems
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Naukri
naukri.com › cloud-support-associate-jobs
Cloud Support Associate Jobs
We cannot provide a description for this page right now
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ZipRecruiter
ziprecruiter.com › all jobs › aws cloud support associate jobs › aws cloud support associate jobs in remote, or
$18-$74/hr Aws Cloud Support Associate Jobs in Remote, ...
An AWS Cloud Support Associate is responsible for helping customers troubleshoot technical issues related to Amazon Web Services (AWS) products and services. They provide support via phone, chat, or email to resolve problems, answer questions, ...
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Indeed
indeed.com › q-cloud-support-associate-jobs.html
Cloud Support Associate Jobs, Employment | Indeed
Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
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Salary.com
salary.com › research › salary › hiring › aws-cloud-support-associate-salary › washington-dc
Aws Cloud Support Associate Salary in Washington, DC (June 01, 2026) | Salary.com
Experience is a primary driver of an Aws Cloud Support Associate's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages: Entry-Level (less than 1 year): $89,930 ·