Showing results for
🌐
Reddit
reddit.com › r/wgu_csa › aws cloud support associate - cloud support engineer faq's
r/WGU_CSA on Reddit: AWS Cloud Support Associate - Cloud Support Engineer FAQ's
February 22, 2024 -

I get asked about AWS hiring process/experience frequently in DM's, so I figured I would create a post here with application > interview > offer timeline, Salary, Stock RSU, etc.

Application process:

  • Applied March 16

  • Passed Cloud Support Assessment March 28

  • First interview April 7

  • Received this on April 10:

Congratulations! You’ve successfully passed your Cloud Support Associate first-round interview, and we would like to invite you to do a final-round interview.

  • 2nd and 3rd interviews, back to back on April 21

  • Job offer on April 26

Salary

Cloud Support Associate

  • Base salary $76,680

  • First year sign on bonus $14,000 lump sum

  • Second year Sign on bonus $12,200 paid out monthly during second year

  • RSU (Stock) $45,000 paid out : • 5% on the 15th day of the month in which you reach your first anniversary of employment • 15% on the 15th day of the month in which you reach your second anniversary of employment • 20% every six months thereafter, until fully vested.

Total comp for year 1 was around $92k plus or minus some depending on stock price when vested

  • ~$1,300 COL pay increase in April bringing base pay up to $78,000

If staying at CSA with no promotion, year 2 total comp is estimated to be around $98K (base, bonus, and RSU)

Promoted to Cloud Support Engineer I about 15 months in

  • Base salary ~$98K (never got an official notice about pay increase, just base this on hourly rate for 52 weeks) In April, will likely get an official doc when review happens and any COL pay increase or RSU increase

  • Still getting second year sign on bonus of about $1k per month, but that ends in July.

  • July at second year anniversary will get 15% payout of RSU's

  • December will get 20% payout of RSU

At current AMZN stock price my total comp for this year will be ~$128K if I sell the RSU's and the stock remains the same level until December. Note that when we get the RSU's they auto sell shares to cover the taxes which was 45%. So I only ended up with 55% of the RSU and that is still sitting as stocks In reality my total comp is really the $98k plus $6k in second year bonus = $104K as I am unlikely to divest the stock.

I will update in April after the review happens to see if they adjust in anyway. I am betting they will not since AMZN stock is pretty close to the all time high.

For interview questions, go to glassdoor https://www.glassdoor.com/Interview/Amazon-Cloud-Support-Associate-Interview-Questions-EI_IE6036.0,6_KO7,30.htm?filter.jobTitleFTS=Cloud+Support+Associate

They had the best amalgamation of basically all interview questions asked for CSA Cloud Support Associate. I doubt CSE I would vary much.

Feel free to ask any other questions.

🌐
Salary.com
salary.com › research › salary › hiring › aws-cloud-support-associate-salary
Aws Cloud Support Associate Salary, Hourly Rate (April 01, 2026) in the United States | Salary.com
As of April 01, 2026, the average salary for an Aws Cloud Support Associate in the United States is $105,299 per year, which breaks down to an hourly rate of $51.
People also ask

How much does a AWS Cloud Support Associate make at Amazon?
The estimated average salary for a AWS Cloud Support Associate at Amazon is $121,087 per year or $58 per hour, but some professionals have reported earning up to roughly $184,613 per year (90th percentile). The typical pay range is between $97,742 (25th percentile) and $151,581 (75th percentile) annually. This is based on 41 salaries submitted by Amazon AWS Cloud Support Associate professionals on Glassdoor, as of Oct 2025.
🌐
glassdoor.com
glassdoor.com › Salary › Amazon-AWS-Cloud-Support-Associate-Salaries-E6036_D_KO7,34.htm
Amazon AWS Cloud Support Associate Salaries (41 Salaries submitted) ...
How much does a Aws Cloud Support Associate make at Amazon?
The estimated average salary for a Aws Cloud Support Associate at Amazon is $122,368 per year or $59 per hour, but some professionals have reported earning up to roughly $186,104 per year (90th percentile). The typical pay range is between $98,888 (25th percentile) and $152,971 (75th percentile) annually. This is based on 41 salaries submitted by Amazon Aws Cloud Support Associate professionals on Glassdoor, as of Mar 2026.
🌐
glassdoor.com
glassdoor.com › Salary › Amazon-Aws-Cloud-Support-Associate-Salaries-E6036_D_KO7,34.htm
Amazon Aws Cloud Support Associate Salaries (41 Salaries submitted) ...
How much does an Aws Cloud Associate make?
The average annual pay for an Aws Cloud Associate in the United States is $134,230 an year. Just in case you need a simple salary calculator, that works out to be approximately $64.53 an hour. This is the equivalent of $2,581.346/week or $11,185.833/month.
🌐
ziprecruiter.com
ziprecruiter.com › all salaries › aws cloud associate salary
Aws Cloud Associate Salary: Hourly Rate May 2026 USA
🌐
Levels.fyi
levels.fyi › companies › amazon salaries › jobfamilies.cloud support associate
Amazon Cloud Support Associate Salary | $70K-$161K+ | Levels.fyi
Cloud Support Associate compensation in United States at Amazon totals $108K per year for L4. The median yearly compensation in United States package totals $102K. View the base salary, stock, and bonus breakdowns for Amazon's total compensation ...
🌐
ZipRecruiter
ziprecruiter.com › all salaries › aws cloud associate salary
Aws Cloud Associate Salary: Hourly Rate May 2026 USA
As of May 5, 2026, the average annual pay for an Aws Cloud Associate in the United States is $134,230 a year. Just in case you need a simple salary calculator, that works out to be approximately $64.53 an hour.
Discussions

Thoughts on working as a cloud support associate at Amazon, someone said it was the worst position in tech
I did this for a year and a half. IT was an amazing opportunity to learn and grow. Honestly I left when I started getting bored of the repetitive tickets. Taking that job was probably one of the best professional decisions that I ever made. That being said, if I were you I would totally take it, it's a crash course in cloud computing and you will learn more about failure modes there than almost anywhere else. But I wouldn't expect to last more than 2 years. Happy to go into more detail via pm if you have questions. More on reddit.com
🌐 r/ITCareerQuestions
78
116
April 7, 2022
what job should I take? Cloud support engineer at AWS or cloud tech consulting at protiviti?
Ngl straight out of college into a CSA/CSE position can set you up pretty well for the future. It’s a jump but if you can pick things up and excel at the position then it’ll open up a world of opportunities (in cloud computing, mostly). Plus if you’re looking to become an SA/architect, AWS can provide you with excellent training/mentoring and help you align your career path with your end goal very well. Personally, I’d take the CSA job because even if you’re not there long term, having AWS on your resume is a big talking point/bonus. More on reddit.com
🌐 r/aws
36
10
November 26, 2023
1st call back for CLoud support associate at AWS. how to prepare for interview?
Prepare examples of your achievements in the STAR format and align to Amazon's Leadership Principles (easily searchable). The interviews aren't too daunting, I found the process very good they weren't out to trip me up like some interviewers. More on reddit.com
🌐 r/AWSCertifications
31
10
August 10, 2023
Couldn't understand the salary breakup for Amazon cloud support associate

Hi there, I don't know any details about the Indian branch, and I am not associate, and I don't know what they are paid. But in general the Base pay refers to your annual salary per year. Sign on Bonus is spilt across 12 months for the year and added to your base pay for the first two years, and then RSU's are given on top of salary after that.

More on reddit.com
🌐 r/aws
4
1
November 20, 2019
🌐
Glassdoor
glassdoor.com › Salary › Amazon-AWS-Cloud-Support-Associate-Salaries-E6036_D_KO7,34.htm
Amazon AWS Cloud Support Associate Salaries (41 Salaries submitted) | Glassdoor
Average salaries for Amazon AWS Cloud Support Associate: $81,802. Amazon salary trends based on salaries posted anonymously by Amazon employees.
🌐
Glassdoor
glassdoor.com › Salary › Amazon-Cloud-Support-Associate-Salaries-E6036_D_KO7,30.htm
Amazon Cloud Support Associate Salaries (490 Salaries submitted) | Glassdoor
The typical pay range is between $87,113 (25th percentile) and $136,501 (75th percentile) annually. This is based on 490 salaries submitted by Amazon Cloud Support Associate professionals on Glassdoor, as of Feb 2026.
🌐
Indeed
indeed.com › amazon web services › salaries › support associate
Support Associate Salaries in the United States for Amazon Web Services | Indeed.com
March 5, 2026 - The company's culture strongly encourages learning, innovation, ownership and it focuses on customer obsession. Only Day Shifts. ... Average Amazon Web Services Support Associate yearly pay in the United States is approximately $76,885, which ...
🌐
ZipRecruiter
ziprecruiter.com › all salaries › aws cloud engineer salary › aws cloud engineer salary in columbus, oh
Aws Cloud Engineer Salary in Columbus, OH (Hourly)
As of Jan 10, 2026, the average annual pay for an Aws Cloud Engineer in Columbus is $126,342 a year. Just in case you need a simple salary calculator, that works out to be approximately $60.74 an hour.
Find elsewhere
🌐
Quora
quora.com › What-is-the-average-salary-of-a-cloud-support-associate-in-Amazon-AWS
What is the average salary of a cloud support associate in Amazon AWS? - Quora
Answer (1 of 4): Amazon engineer has an annual salary of $80.000 but I have no idea how much associate at the same company can make per year, sorry.
🌐
Salary.com
salary.com › research › salary › hiring › aws-cloud-support-associate-salary › new-york-ny
Aws Cloud Support Associate Salary in New York, NY (March 01, 2026) | Salary.com
As of March 01, 2026, the average salary for an Aws Cloud Support Associate in New York, NY is $122,032 per year, which breaks down to an hourly rate of $59.
🌐
Glassdoor
glassdoor.com › Salaries › aws-cloud-support-associate-salary-SRCH_KO0,27.htm
Aws Cloud Support Associate: Average Salary & Pay Trends 2025 | Glassdoor
The average salary for an Aws Cloud Support Associate is $121,417 per year in United States. Click here to see the total pay, recent salaries shared and more!
🌐
AmbitionBox
ambitionbox.com › salaries › amazon-web-services-salaries › cloud-support-associate
Amazon Web Services Cloud Support Associate salaries ...
Explore Amazon Web Services salaries from 6100+ current & past employees. Get updated salary insights by experience, location, company & industry on AmbitionBox.
🌐
6figr.com
6figr.com › us › salary › amazon--cloud-support-associate
Amazon Cloud Support Associate Salaries
3 weeks ago - Access premium salaries of professionals like you. Find out your standings in the corporate world. Measure your market worth and compare with others.
🌐
Salary.com
salary.com › research › salary › hiring › aws-cloud-support-associate-salary › washington-dc
Aws Cloud Support Associate Salary in Washington, DC (April 01, 2026) | Salary.com
As of April 01, 2026, the average salary for an Aws Cloud Support Associate in Washington, DC is $116,587 per year, which breaks down to an hourly rate of $56.
🌐
Glassdoor
glassdoor.com › amazon web services pay & benefits › amazon web services salaries › amazon web services cloud support associate salaries
Amazon Web Services Cloud Support Associate Salaries (214 Salaries submitted) | Glassdoor
Average salaries for Amazon Web Services Cloud Support Associate: $89,044. Amazon Web Services salary trends based on salaries posted anonymously by Amazon Web Services employees.
🌐
ZipRecruiter
ziprecruiter.com › all salaries › aws cloud support salary
Salary: Aws Cloud Support (March, 2026) United States
As of Mar 5, 2026, the average annual pay for an Aws Cloud Support in the United States is $135,741 a year. Just in case you need a simple salary calculator, that works out to be approximately $65.26 an hour.
🌐
Salary.com
salary.com › research › salary › hiring › aws-cloud-support-associate-salary › seattle-wa
Aws Cloud Support Associate Salary in Seattle, WA (January 01, 2026) | Salary.com
As of January 01, 2026, the average salary for an Aws Cloud Support Associate in Seattle, WA is $116,436 per year, which breaks down to an hourly rate of $56.
🌐
Salary.com
salary.com › home › it - computers, software salary › aws cloud support associate salary › virginia › petersburg
Aws Cloud Support Associate Salary in Petersburg, VA (December 01, 2025) | Salary.com
As of December 01, 2025, the average salary for an Aws Cloud Support Associate in Petersburg, VA is $102,180 per year, which breaks down to an hourly rate of $49.
🌐
Salary.com
salary.com › research › salary › hiring › aws-cloud-associate-salary
Aws Cloud Associate Salary, Hourly Rate (March 01, 2026) in the United States | Salary.com
How much does an Aws Cloud Associate make? The average annual salary of Aws Cloud Associate in the United States is $87,457 or $42 per hour, ranging from $60,353 to $102,733 and $29 to $49.