Hi Mariana Logvinenko,

The transition from the form-recognizer package to the azure-ai-document intelligence package reflects significant changes in Azure's approach to document analysis. Here’s a detailed overview of both services.

  • The form-recognizer package is being phased out, with the latest versions of Azure services focusing on azure-ai-document intelligence. Specifically, Form Recognizer v2.0-preview has already been deprecated, and users are encouraged to upgrade to the latest General Availability (GA) version of Document Intelligence.
  • While there is no explicit announcement regarding the complete deprecation of all Form Recognizer functionalities, the shift towards Document Intelligence indicates that future developments and support will primarily focus on this newer package. Users should consider migrating as new features and updates will likely be limited for the older service.
  • The azure-ai-document intelligence package introduces several new capabilities not available in Form Recognizer:
  • Improved machine learning models for analyzing text and structured data.
  • More robust APIs designed for better performance and ease of use.
  • New prebuilt models and enhanced customization options for document analysis.
  • The SDK versions for Document Intelligence are aligned with newer API versions, ensuring access to the latest features:
    • For instance, SDK version 3.3.X supports API versions up to 2023-07-31, while older versions of Form Recognizer only support up to 2.12
    • Migration guides are available to help transition applications from older SDKs to the new Document Intelligence SDK
  • Use The interface and user experience have been improved in Document Intelligence, making it easier for developers to integrate and use these services in their applications. This includes clearer documentation and more intuitive API calls.

Hope this helps. Do let us know if you any further queries.


If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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Reddit
reddit.com › r/azure › ai document extraction on azure - options, comparison & recommendations for invoice/contract processing
r/AZURE on Reddit: AI Document Extraction on Azure - Options, Comparison & Recommendations for Invoice/Contract Processing
December 18, 2025 -

Hey everyone,

I'm working on an application that uses AI to extract structured data from commercial documents - invoices, contracts, purchase orders, that kind of stuff. I've been testing Claude and Google's multimodal models and they work really well for this use case.

However, I need to evaluate what Azure offers since that's our cloud environment or what other options could be considered. After digging into it, I found there are basically two main paths:

1. Azure Document Intelligence (formerly Form Recognizer)

This is their dedicated document processing service. It has prebuilt models for invoices, receipts, contracts, tax forms, etc. Pricing is around $10/1,000 pages for prebuilt models, $30/1,000 for custom extraction. Seems very accurate for structured documents and returns proper JSON with confidence scores and bounding boxes.

2. Azure OpenAI with GPT-4o Vision

Send document images directly to GPT-4o, use prompt engineering to define extraction schema, and use Structured Outputs for guaranteed JSON compliance. More flexible but apparently more expensive (~$0.05-0.07/page) and potentially less accurate on complex tables.

3. Hybrid approach

Microsoft's own samples show using Document Intelligence Layout model to convert PDFs to Markdown first, then feeding that to GPT-4o for the actual extraction. Supposedly gives you the best of both worlds - accurate OCR + flexible schema extraction.

My questions for those who've built similar systems:

  • If you're using Azure, which approach did you go with? How's the accuracy and cost working out in production?

  • For those using Document Intelligence prebuilt models - how well do they handle non-standard invoice formats or documents in multiple languages? Do you end up needing custom models anyway?

  • Anyone tried the hybrid approach (Doc Intelligence + GPT-4o)? Is the added complexity worth it vs just using GPT-4o directly on images?

  • How does Azure Document Intelligence compare to Claude or Google Document AI in your experience? I've had good results with Claude's vision capabilities but wondering if a specialized service like Document Intelligence would be more reliable at scale.

  • For high volume processing (let's say 50k+ pages/month) - what's been most cost-effective?

  • Any gotchas or lessons learned you wish you knew before starting?

Would really appreciate hearing about real-world experiences. Most of what I've found is marketing material or basic tutorials, not much on how these solutions hold up in production with messy real-world documents.

Thanks!

Top answer
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I’m not familiar with the dev side but we use a hybrid approach, DI for as much as possible. But since some documents have stamps or notes on them we fallback to OAI for that.
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We basically do #3, but use gpt-5.2 or whatever better model, not 4o. We're not overly concerned about cost because we're doing a one-time ingestion, not offering a service or something. Q&A... > If you're using Azure, which approach did you go with? How's the accuracy and cost working out in production? Like I said, #3. > For those using Document Intelligence prebuilt models - how well do they handle non-standard invoice formats or documents in multiple languages? Do you end up needing custom models anyway? We just use the layout model to get markdown and it does just fine. The second-phase OpenAI models do quite well at "figuring it out" from the markdown. When I did this with GPT-4o it did fine and the reasoning models just made it even better. No custom models. Our documents were in multiple languages, no issues. You can even answer in English if the documents are in another language. > Anyone tried the hybrid approach (Doc Intelligence + GPT-4o)? Is the added complexity worth it vs just using GPT-4o directly on images? I did extensive testing on this. DocIntel Layout + LLM was the best. The input file matters, see the last answer. > How does Azure Document Intelligence compare to Claude or Google Document AI in your experience? I've had good results with Claude's vision capabilities but wondering if a specialized service like Document Intelligence would be more reliable at scale. Haven't tried it, but I'll say DocIntel had no problem scaling to our ~2.6M pages of burst ingestion when we needed it. It did that in like 12 hours. We bought the pre-paid quantity for a discount on the first month to deal with the initial burst of pages. > For high volume processing (let's say 50k+ pages/month) - what's been most cost-effective? For us it's consistency and simplicity. I don't think you'll get cheaper than DocIntel + LLM if your documents are varied. I tried all kinds of other things like `docling` and `markitdown`, it just doesn't compare to DocIntel's Layout model. My cost modeling was even back with 4o that to process our documents it was an order of magnitude more expensive to just have the LLM do everything, versus use DocIntel to get Markdown, then the LLM to do the extraction. > Any gotchas or lessons learned you wish you knew before starting? So many... FLATTEN YOUR DOCUMENTS TO PDF BEFORE THEY GO TO DOCINTEL, IT MATTERS. We were ingesting a large quantity of Microsoft Word documents and what we quickly realized is Word features are invisible to DocIntel. Things like numbered bullets, table of contents, footnotes, header/footer, pretty much anything "dynamic" was apparently just a markup in the document that is rended when opened by Word. Like bullet "3.1.2" is really just a marker for "[Ordered List Bullet Level 3]", so the markdown output never had "3.1.2" in it, so if you need to understand "what step does XYZ happen in", you'd never get a step number. When DocIntel cracks the .docx open it just parses the XML and doesn't account for those things. When you take the same document and save it as a PDF using Word it "flattens" or "hard codes" everything. Taking that PDF to DocIntel you'll get much better results. Want to test yourself? Feed a docx through DocIntel save the markdown as "Test-Alpha.md", save the docx as a PDF, and feed that PDF through DocIntel and save the markdown as "Test-Beta.md" and then give them both to ChatGPT and ask it to "compare and contrast the files from a missing data or context standpoint that would be useful to have when having AI analyze these documents". It's going to tell you Test-Beta has way more formatting. So how do you do this flattening en masse? I wrote a janky python script that uses the Word COM-style calls to open the docx in an invisible window and save it as a PDF. There is another option to upload it to OneDrive and download the PDF, but I haven't tested if this is the same. If you think you will ever need to use that DocIntel output again, save the .json somewhere and save yourself the cost of a repeated conversion. There's a lot of cool stuff in there with bounding boxes and image figures and stuff.
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Microsoft Azure
azure.microsoft.com › en-us › products › ai-foundry › tools › document-intelligence
Azure Document Intelligence (now part of Azure Content Understanding in Foundry Tools) | Microsoft Azure
The prebuilt option doesn't use samples—the model has already been trained and is ready to use off the shelf to extract key fields from specific document types. ... Layout extracts text using high-definition optical character recognition (OCR) tailored for documents. It also extracts the ...
Discussions

azure document-intelligence or Form-Recognizer package
However, azure-ai-documentintelligence seems to be the right approach for the future. Do you know if there is any plan that the form-recognizer package is going to be deprecated later? Are there any great differences in Document Intelligence functionality that I might miss if I do stay with ... More on learn.microsoft.com
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February 19, 2025
Azure Document Intelligence and Content Understanding
Hello, Our customer has dozens of Excel and PDF files. These files come in various formats, and the formats may change over time. For example, some files provide data in a standard tabular structure, others use pivot-style Excel layouts, and some follow… More on learn.microsoft.com
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January 13, 2026
Is there a better OCR service than Azure Document Intelligence for text extraction?
I’m currently using Azure Document Intelligence (formerly Form Recognizer) for OCR tasks, but I’m wondering if there are any more accurate or efficient alternatives — either within Azure or outside it. My main goal is to extract clean and structured text from scanned documents and forms. Are there any services known to offer better OCR results in terms of accuracy, layout ... More on learn.microsoft.com
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April 13, 2025
How to read the output of Document Intelligence Prebuilt Layout Model?
Previously known as Azure Form Recognizer. ... Thank you for reaching out to the Azure community forum! I understand that you are working on Azure Document Intelligence and have a few questions on the significance of each element in the response JSON of the pre-built Layout model. More on learn.microsoft.com
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People also ask

Are Azure Document Intelligence and Azure Document Intelligence the same service?

Yes.

Azure Document Intelligence and Azure Document Intelligence are the same service. The service was renamed from Azure Document Intelligence to Azure Document Intelligence in July 2023. The service provides the same capabilities and features as before the renaming.

  • Pricing changes: There are no changes to pricing. The names Cognitive Services and Applied AI Services continue to be used in Azure billing, cost analysis, price lists, and price APIs.

  • Breaking changes: There are no breaking changes to APIs or client libraries.

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docs.azure.cn
docs.azure.cn › en-us › ai-services › document-intelligence › faq
Azure Document Intelligence (formerly Azure AI Form Recognizer) ...
Are Azure Document Intelligence and Azure Document Intelligence in Foundry Tools the same service?

Yes.

Azure Document Intelligence and Azure Document Intelligence in Foundry Tools are the same service. The service was renamed from Azure Document Intelligence in Foundry Tools to Azure Document Intelligence in July 2023. The service provides the same capabilities and features as before the renaming.

  • Pricing changes: There are no changes to pricing. The names Cognitive Services and Applied AI Services continue to be used in Azure billing, cost analysis, price lists, and price APIs.

  • Breaking changes: There are no breaking changes to APIs or client libraries.

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learn.microsoft.com
learn.microsoft.com › en-us › azure › ai-services › document-intelligence › faq
Azure Document Intelligence in Foundry Tools (formerly Azure AI ...
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Microsoft Learn
learn.microsoft.com › en-us › connectors › formrecognizer
Azure AI Document Intelligence (form recognizer) - Connectors | Microsoft Learn
This connector is available in the following products and regions: The Azure AI Document Intelligence (formerly Form Recognizer) connector provide integration to Azure AI Document Intelligence.
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Medium
tech-depth-and-breadth.medium.com › azure-ai-document-intelligence-for-rag-use-cases-4e242b0ba7de
Azure AI Document Intelligence for RAG use cases | by Anurag Chatterjee | Medium
December 18, 2025 - Use this model to extract text, ... from forms. It can also recognize selection marks such as check boxes and radio buttons. For RAG use cases, the Layout model is very useful to extracted text, tables and selection marks. ... The model screenshots above show Document Intelligence Layout model extracts data in Azure AI Document ...
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Microsoft Learn
learn.microsoft.com › en-us › azure › ai-services › document-intelligence › prebuilt › layout
Document layout analysis - Document Intelligence - Foundry Tools | Microsoft Learn
This content applies to: 🟥 v2.1 | Latest version: 🟪 v4.0 (GA) The Document Intelligence layout model is an advanced document-analysis API. The model is based on machine learning and is available in the Document Intelligence cloud.
Top answer
1 of 1
1

Hi Mariana Logvinenko,

The transition from the form-recognizer package to the azure-ai-document intelligence package reflects significant changes in Azure's approach to document analysis. Here’s a detailed overview of both services.

  • The form-recognizer package is being phased out, with the latest versions of Azure services focusing on azure-ai-document intelligence. Specifically, Form Recognizer v2.0-preview has already been deprecated, and users are encouraged to upgrade to the latest General Availability (GA) version of Document Intelligence.
  • While there is no explicit announcement regarding the complete deprecation of all Form Recognizer functionalities, the shift towards Document Intelligence indicates that future developments and support will primarily focus on this newer package. Users should consider migrating as new features and updates will likely be limited for the older service.
  • The azure-ai-document intelligence package introduces several new capabilities not available in Form Recognizer:
  • Improved machine learning models for analyzing text and structured data.
  • More robust APIs designed for better performance and ease of use.
  • New prebuilt models and enhanced customization options for document analysis.
  • The SDK versions for Document Intelligence are aligned with newer API versions, ensuring access to the latest features:
    • For instance, SDK version 3.3.X supports API versions up to 2023-07-31, while older versions of Form Recognizer only support up to 2.12
    • Migration guides are available to help transition applications from older SDKs to the new Document Intelligence SDK
  • Use The interface and user experience have been improved in Document Intelligence, making it easier for developers to integrate and use these services in their applications. This includes clearer documentation and more intuitive API calls.

Hope this helps. Do let us know if you any further queries.


If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Find elsewhere
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Microsoft Learn
learn.microsoft.com › en-us › azure › ai-services › document-intelligence › faq
Azure Document Intelligence in Foundry Tools (formerly Azure AI Form Recognizer) FAQ | Microsoft Learn
Document Intelligence provides a layout model that provides a visual decomposition of the document into lines, paragraphs, sections, headers, and footers. You can then choose to retrieve the results in markdown format, to further chunk the document ...
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Azure Docs
docs.azure.cn › en-us › ai-services › document-intelligence › faq
Azure Document Intelligence (formerly Azure AI Form Recognizer) FAQ | Azure Docs
Document Intelligence provides a layout model that provides a visual decomposition of the document into lines, paragraphs, sections, headers, and footers. You can then choose to retrieve the results in markdown format, to further chunk the document ...
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Microsoft Learn
learn.microsoft.com › en-us › azure › ai-services › document-intelligence › model-overview
Document Processing Models - Document Intelligence - Foundry Tools | Microsoft Learn
This sample document was processed by using Document Intelligence Studio. ... The layout analysis model analyzes and extracts text, tables, selection marks, and other structure elements like titles, section headings, page headers, and page footers.
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ExamCollection
examcollection.com › home › certifications › all certifications › demystifying azure ai document intelligence: a new paradigm in document automation
Demystifying Azure AI Document Intelligence: A New Paradigm in Document Automation - ExamCollection
May 19, 2026 - Azure AI Document Intelligence, previously known as Azure Form Recognizer, is a cloud-based service from Microsoft that applies machine learning to extract structured data from documents at scale. Organizations across virtually every industry generate enormous volumes of documents daily, ranging ...
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Azure Glossary
azureglossary.com › reference › glossary › form-recognizer
Form Recognizer - Azure Glossary
Form Recognizer is the former name for Azure AI Document Intelligence, an Azure AI service that analyzes documents and extracts text, tables, layout, and structured fields.
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PyPI
pypi.org › project › azure-ai-formrecognizer
azure-ai-formrecognizer · PyPI
Azure Document Intelligence (previously known as Form Recognizer) is a cloud service that uses machine learning to analyze text and structured data from your documents. It includes the following main features: Layout - Extract content and structure ...
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 5706482 › azure-document-intelligence-and-content-understand
Azure Document Intelligence and Content Understanding - Microsoft Q&A
January 13, 2026 - Should I prefer Document Intelligence or Content Understanding? Are these technologies reliable enough for understanding the file format and extracting value properly? ... An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 2247782 › is-there-a-better-ocr-service-than-azure-document
Is there a better OCR service than Azure Document Intelligence for text extraction? - Microsoft Q&A
April 13, 2025 - Azure Document Intelligence (formerly Form Recognizer) is a robust solution for extracting structured data from scanned documents and forms. However, if you're exploring alternatives for improved OCR accuracy, layout preservation, or processing ...
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Azure Docs
docs.azure.cn › en-us › ai-services › document-intelligence › concept › choose-model-feature
Choose the best Document Intelligence model for your applications and workflows. - Azure AI services | Azure Docs
June 22, 2026 - The layout model is powered by the Read OCR engine to detect pages, tables, styles, text, lines, words, locations, and languages. Learn how to process your own forms and documents with the Document Intelligence Studio
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 1380741 › how-to-read-the-output-of-document-intelligence-pr
How to read the output of Document Intelligence Prebuilt Layout Model? - Microsoft Q&A
For more information about the fields in the output of the Azure Document Intelligence pre-built Layout model, you can refer to the official documentation provided by Microsoft: How-to: Migrate Document Intelligence (formerly Form Recognizer) applications to v3.1.
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Microsoft Learn
learn.microsoft.com › en-us › python › api › overview › azure › ai-formrecognizer-readme
Azure Form Recognizer client library for Python | Microsoft Learn
Azure Document Intelligence (previously known as Form Recognizer) is a cloud service that uses machine learning to analyze text and structured data from your documents. It includes the following main features: Layout - Extract content and structure ...
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Microsoft Learn
learn.microsoft.com › en-us › azure › ai-services › document-intelligence › quickstarts › get-started-sdks-rest-api
Quickstart: Document Intelligence client libraries - Foundry Tools | Microsoft Learn
A Foundry Tools or Document Intelligence resource. Once you have your Azure subscription, create a single-service or Azure multi-service resource, in the Azure portal, to get your key and endpoint. You can use the free pricing tier (F0) to try the service, and upgrade later to a paid tier for production. ... Create a Microsoft Foundry resource if you plan to access multiple Foundry Tools under a single endpoint/key. For Form Recognizer access only, create a Form Recognizer resource.
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 2281048 › azure-document-intelligence-layout-model-word-doc
Azure Document Intelligence Layout Model - Word Doc issues - Microsoft Q&A
June 4, 2025 - ... The Azure Document Intelligence Layout Model is designed to analyze documents and extract structured data, which includes understanding the layout of headers, tables, and other elements.
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PyPI
pypi.org › project › azure-ai-documentintelligence
azure-ai-documentintelligence · PyPI
Azure AI Document Intelligence (previously known as Form Recognizer) is a cloud service that uses machine learning to analyze text and structured data from your documents. It includes the following main features: Layout - Extract content and ...