Every time I try to contact corporate offices to resolve an issue (that I was directed to corporate to resolve by employees of a store) I just get thrown into the regular customer service system. Part of my issue has been the sheer incompetence of their customer service reps and outright lies they’ve told me to resolve an issue. What’s the real number?
Had an absolutely ridiculous experience getting appliances delivered and installed. Took 64 days + other major issues.
Have been looking and no idea where to send a complaint. Not interested in speaking with another customer service person.
I bought a laptop from Best Buy and I’ve been having a lot of issues. Apparently, the courier lost the package and I’ve been trying to get a replacement or refund. I’ve talked back and forth with Best Buy employees on the phone and I couldn’t get help so I went to the Best Buy in my city and talked with the manager with some help. He said the best thing to do is to contact Best Buy Corporate by email or phone and talk to them about my issue. I’ve been looking all over and I can’t find the email for Corporate. I found 2 phone numbers that contact Corporate but I couldn’t contact them because I didn’t call within the business hours. The next thing I want to do is email them but I can’t find an email for Best Buy Corporate. Does anyone know the email for Best Buy Corporate?