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Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center.

Last-Minute SavingsLimited quantities.Shop now · Skip to content · Gift Ideas · Main Content · Visit our Support Center · Check your Order Status · Shipping, Delivery & Store Pickup · Returns & Exchanges · Price Match Guarantee · Order & Purchases

☰ Schedule Service · ☰ Check Repair Status · ☰ Protection Plans · ☰ Best Buy Totaltech™ · ☰ Free Home Consultation · ☰ In-Store Consultation · ☰ Getting Receipt Copies · ☰ Gift Cards · ☰ Magnolia Support · ☰ Warranties & Manufacturer Contact Information · ☰ Trade-In · ☰ View all help topics · Usually the quickest · Chat live with one of our experts. Our Blue Shirts and Agents are ready to help. Our customer care experts are standing by.

September 21, 2023 - Yo! To call Best Buy customer support for questions about your computer or membership, dial 1-888-BESTBUY. You can also chat with a customer support representative online at the Best Buy website.

October 23, 2020 - They are all routed to a national help line for Best Buy, and you will not be able to reach the store itself. ... thats odd, so cant talk to a manager over the phone then if I have and issue. guess I'll just go in person. ... Customer service support is typically available 8 AM to 8 PM Central. You may also consider using Web Chat during those hours as it's often quicker than phone support.

Bring your product to a Best Buy store and speak with an Agent in person. ... We can set up your products, help you use them, and diagnose any issues. ... See complete terms and conditions. For customers who purchased a plan prior to 9/10/15, see previous plan details.

We can answer your tech questions and help schedule services. ... Have questions about an order or your Best Buy account? Let’s get you to the right place.

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September 25, 2025 - When the recording picks up, say "speak with a live agent" or press "0." You'll have to narrow down your reason why you're calling to get to speak to someone, or Best Buy will hang up on you. This will be the fastest way to speak with someone who can answer most of your account questions. ... Of course, if your question does fall under one of the pre-recorded options, it's better to be directed to one of those specialists after dialing "0." The Contact Us page also has a useful "Chat now" option if you prefer to chat online with a live agent.

Last-Minute SavingsLimited quantities.Shop now · Skip to content · Gift Ideas · Main Content · Visit our Support Center · Check your Order Status · Shipping, Delivery & Store Pickup · Returns & Exchanges · Price Match Guarantee · Order & Purchases

Get free expert shopping advice over chat or video. Pick a category and talk to a tech or appliance expert. Schedule a virtual, home, or in-store appointment.

See if My Best Buy™ is right for you. Call us at 1-888-237-8289. Chat now. Chat hours are from 7 a.m.

3 weeks ago - Case in point: a new gen AI-powered virtual assistant that provides customers with a self-service support option when they shop on BestBuy.com, use the Best Buy app, or call Best Buy customer support. Using the assistant, customers can quickly troubleshoot product issues, make changes to their order delivery and scheduling, and even manage their software and Geek Squad subscriptions and My Best Buy Memberships™. And, if customers still want to chat with a real person to get the support they need, no problem!

Shop for customer service chat at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up

December 3, 2012 - @robdelaney: What location did this happen? Are you okay? I'm so very sorry. Email [email protected] with details. ^JF ... Sign up now to get your own personalized timeline! ... By signing up, you agree to the Terms of Service and Privacy Policy, including Cookie Use.