Quora
quora.com › How-good-is-the-BestBuy-Geek-Squad-compared-to-Apple-Genius-Bar
How good is the BestBuy Geek Squad compared to Apple Genius Bar? - Quora
Answer: In all honesty, they are very different entities in operation. Apple Genius Bar employees deal with 99% Apple products and 1% everything else. Trouble shooting Apple Products is easy compared to just about everything else. I am not say GB employees are lazy or unskilled. Just that Apple h...
Apple Community
discussions.apple.com › thread › 252998010
Will Best Buy Genius Bar have the same in… - Apple Community
Have an appointment from the Apple website to best buy today and I’m concerned that it won’t be the same help or they well want to charge for a software restore.
JustAnswer
justanswer.com › smartphones › mmnz4-buy-apple-iphone-best-buy-store-will.html
Expert Answers on Best Buy Genius Bar, iPhone Battery Replacement & More
Additionally, Apple and Best Buy have a partnership and there is an Apple Genius Bar located in each Apple store for service.
PCWorld
pcworld.com › home › news › business news
Who’s Smarter: The Apple Genius or the Best Buy Geek? | PCWorld
April 29, 2025 - Though the Best Buy Geeks aren’t geared toward face-to-face drop-by questions the way the Apple Geniuses are, nearly all of the Geek Squad desks I approached said that they could help me for 10 or 15 minutes at no charge if I brought in the troublesome computer. The Apple stores I visited were crowded with customers and people waiting for tech support. The free Genius Bar draws such a large audience that you may need to make a reservation instead of stopping by unannounced–even if you just have a quick question.
Best Buy
bestbuy.com › service-triage › home
Best Buy
Hey there,how can we help?Whether you need expert tech support, repair or help filing a claim under your protection plan, we’ve got you covered · Our Apple-trained Geek Squad agents are ready to help with all your products. Trust our expertise at convenient locations that work with your ...
Macgasm
news.macgasm.net › apple inc. › rumor: best buy to get genius bars and expanded apple service
Rumor: Best Buy to get Genius Bars and expanded Apple service
January 11, 2011 - TUAW is reporting that “An anonymous tipster who works at a Best Buy store let us know this morning that he was informed by his Apple rep that the Apple section of the computer department will be going through a transition sometime this Spring to allow more products to be displayed. At the same time, the stores will get a Genius Bar, up to this time a fixture only at Apple Stores.” It’s a far cry from explaining exactly what’s happening at Best Buy, but maybe taking your Mac to a Best Buy won’t be your last option any more.
Best Buy
bestbuy.com › site › searchpage.jsp
genius at - Best Buy
Products returned under Best Buy · Department · Music · Width · 18 - 21" 24 - 27" Depth · 14 - 17" 17 - 21" 21 - 24" Height · 12" - 16" 16" - 20" Microwave Capacity (cu. ft.) Less than 1 cu ft · 1.0 - 1.4 cu ft · Sponsored · Sponsored · sponsored · Sponsored · Results for · (47) No results for "Genius Bar" Model: NN-CV87QS ·
Best Buy
bestbuy.com › best buy › services › apple product service and repair
Apple Repair Services: Apple Authorized Service Provider - Best Buy
My Best Buy Total™ members get 24/7 Geek Squad® tech support, exclusive prices and protection plans including AppleCare+.
Kicks 99
kicks99.com › 2019 › 06 › 19 › apple-best-buy-repair-service-partnership
Apple Announces Repair Service Partnership with Best Buy - Kicks 99
June 19, 2019 - Apple users that don't live near an Apple Store/Genius Bar will now be able to receive certified service at Best Buy locations across the United States.
Yelp
yelp.com › search
TOP 10 BEST Apple Store Genius Bar in San Bernardino, CA - Updated 2025 - Yelp
"Skip the Genius Bar at the Apple store, and go visit them! I promise you, it will be an amazing..." more ... "Phone looks and work great! Don't go the the Apple Store he'll fix your phone for a third of the..." more ... "day before thanksgiving was awesome so I didn't have to deal with the cluster of the apple store." more ... "in 20 min which was really good otherwise I had to wait 3 hours in Apple Store in Galleria at Tyler..." more ... "Best Buy, or what I lovingly refer to as: The Apple Store when I don't want to deal with...The Apple..." more
Reddit
reddit.com › r/mac › does best buy replace or repair macbooks or do they send it to apple?
r/mac on Reddit: Does Best Buy replace or repair MacBooks or do they send it to Apple?
September 12, 2024 -
I spilled coffee all over my M1 MacBook. It’s done. I do have Apple care plus because this is not the first time that has happened to me unfortunately. (Kids) the nearest Apple Store is an hr away and Genius Bar appointment is booked up until next week. I noticed however when I make a Genius Bar appointment, bust buy shows up and it’s around me. I’ve used them for my thinkpad. They usually fix it in store but I know Apple is funny about things. I don’t really have a lot of time as I have a deliverable… do they repair it in store or does it have to be sent out to Apple?
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Chat Apple. Get a label to mail it in.
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What you have is a major service problem. Best Buy is not going to have the parts, resources or training to fix it. There is zero chancer that they will do more than send it to Apple for assessment/repair. An hour away from an Apple Store is pretty much in the neighborhood. Your best bet is to do a walk in and hope for that they will look kindly upon you and squeeze you in.
Reddit
reddit.com › r/applehelp › best buy vs apple store for applecare?
r/applehelp on Reddit: Best Buy vs Apple Store for Applecare?
January 15, 2021 -
So my Apple Stores near me seem to have no appointments available, plenty of Best Buy appointments though.
Any differences I should be concerned about? Will the quality of service be different? In the past I've gone to the Apple store for these type of things as it feels more direct.
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There shouldn’t be much of a difference. What are you going in for?
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I had the same thing when I went to deal with a white spot on my iPad Pro 10.5 last week. I called AppleCare (number is in the support app) and they had access to available time slots that I could not see trying to schedule using the support app itself.
Yelp
yelp.com › search
Best Apple Store Genius Bar near Best Buy Allen in Allen, TX - Yelp
Reviews on Apple Store Genius Bar near Best Buy Allen - Apple Store - Knox Street, Cellphone Repair Allen, Apple NorthPark Center, Apple Galleria Dallas, World Tech Force, Apple University Park Village, Apple Southlake Town Square, Mac Repair - Well Connected Life, Zach’s Computer Service, Onsite
Best Buy
bestbuy.com › best buy › services
Services - Best Buy
Learn all about the protection, set up, install, support and repair services that Best Buy offers for your tech and appliances.
Best Buy
bestbuy.com › services › triage › home
Schedule a Service - Best Buy
Deals Worth GiftingShop now · Skip to content · Gift Ideas · Main Content · Visit our Support Center · Check your Order Status · Shipping, Delivery & Store Pickup · Returns & Exchanges · Price Match Guarantee · Order & Purchases
Reddit
reddit.com › r/geeksquad › geeksquad -> geniusbar?
r/GeekSquad on Reddit: GeekSquad -> GeniusBar?
July 20, 2022 -
GeekSquad CA here, has anyone gone from Genius(apple) to Geek Squad? Or from Geek Squad to Genius? What is the difference in workload if we already do GSX and why wouldn’t I transfer over to Genius for a higher pay? I appreciate all insight and thoughts!
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I don't meet the qualifications (working for Apple) but I'd say you definitely get a much wider (and generally more useful) employee discount working for Best Buy, off the top of my head. Unless you're really into Apple products and the only tech you buy is from their ecosystem anyway, then BBY's employee pricing and accommodations to an extent are miles ahead. I know some employees who've bought so much from BBY that the employee discounts alone could make up for differences in pay. But for the average associate, that difference likely wouldn't be enough to justify staying at BBY.
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This was my path actually lol. I went from a CA->ARA and then when I asked for a raise my manager told me “if you go to apple they’ll pay you more.” I did exactly that and was hired as a technical expert at the Genius Bar. It was a decent part time gig for college and I worked there for about a year before being hired at my current job which is a technology coordinator at a school. While I did repairs on iPhones and troubleshooting at the Genius Bar, my biggest metric was how many iPhones I sold. It was more salesy than being an ARA at Best Buy but paid more (from $16->$20 an hour). I suggest switching over and best of luck!
Yelp
yelp.com › search
TOP 10 BEST Apple Store Genius Bar near Midtown East, Manhattan, NY - Updated 2025 - Yelp
“So I went home and logged in to make a "Genius Bar" appt and to my surprise they had Best Buy listed...” more
Yelp
yelp.com › search
TOP 10 BEST Apple Store Genius Bar near New York, NY 10010 - Updated 2025 - Yelp
"So I went home and logged in to make a "Genius Bar" appt and to my surprise they had Best Buy listed..." more
Yelp
yelp.com › shopping › apple genius bar
TOP 10 BEST Apple Genius Bar in Rochester, NY - Updated 2025 - Yelp
Top 10 Best Apple Genius Bar in Rochester, NY - Last Updated September 2025 - Yelp - Apple Store - Eastview, Genius Repair, Computer Works Pro, uBreakiFix by Asurion, UR Tech Store, Microworx, MacInTak Computers, Best Buy - Rochester, Verizon, ROC Cellular | Cellular & Electronics Store
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Apple has not "outsourced" their support to Best Buy. I'm sure BB would like you to believe they have, but it's a lie.
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The only thing BB has over Apple is they may offer accidental damage replacement for free, Apple has a reduced rate with Apple Care.Past that GeekSquad is a scam, they enforce a 3 hr repair time for any fix, so if you computer was unplugged and that was the problem you will be charged for 3 hrs of labor. They are an Apple Authorized Repair center, and there are 100 others in NYC, they are an alternative to Apple if you don't have an Apple Store near you or you just want another provider to assist you, but Apple did not outsource anyone in lieu of their own support.