Context I have always heard of Open Box is a great especially if it’s grated as Excellent so I went to Best Buy to get a OLED monitor Open Box and then when I got home hooked it up I saw the most discoloration and burn mark on screen. So I return it for exchange had to go to a different Best Buy Location for the exchange. When I was able to I asked the employee to check for me so it doesn’t happen again since this location was a farther location. He just turned it on and said it was good, I told him can he plug in a HDMI or something to double check but he refused. So had to drive back home to install it again just to have it the same issue but not as serve as the last one but this frustrated me more cause I feel like Best Buy doesn’t check the product. And all they can do is just offer you a return and suggest to buy a brand new one at this point which was $700 more. That whole experience felt scummy likely the pushed me to get the expensive item and only offered me $100 off my inconvenience. Just want to vent that out of my experience and see if anyone has something similar
https://youtu.be/5hYdSVnKrrk?si=Cl7FtD2YG6jJFTY0
Though it was worth a shot to save $115 on an X with an open box. Like often recommended I opened at the store to make sure it looked good and it did. However I made the mistake of not turning it on. I got home then turned it on and let it update. I left the room briefly only to hear the sound of a dying cow groaning behind me. Once I set it up even in idle "Silent" mode it was very audible. I don't know if this horrible coin whine or bad bearings or what.
I returned it and just bought a brand new one which is far quieter and no groan. Best Buy didn't give me a hard time but the employee didn't appear to take note of why I returned it. Hopefully they don't try to sell it again.
Videos
Saw this marked excellent and bought it. Never purchased an open box from Best Buy so thought I’d ask for others experience.
Basically I came across this device on bestbuy's website and the deal looks too good to be true. So, i have 2 questions to ask
Is this a great deal?
Is it safe to buy open box from bestbuy? Can anyone share their experience if they have purchased an open box from bestbuy before? Are they reliable?
This would be Bestbuy Canada since im from Canada Link to the product -
Asus CM34 Flip
Anyone purchased an open box excellent from Best Buy and want to share their experience? I was able to grab 512gb for $1480 and curious if open box excellent is actually worth it or should I shell out $200 more to get new? My plan was to use $200 to get insurance instead from best buy or samsung care.
Returning my iPhone 17 pro to come to fold.
Hello all!
I found a great deal on a Lenovo Slim 7 for around $400 less than retail value at Best Buy open-box.
Is this something that is trustable for buying a gaming laptop?
Thanks!
Recently pulled the trigger on an ‘excellent condition’ open box TV after the price of the open box went down an extra 500 and the price overall was 1,700 less than its normal retail price. Has anyone purchase an open box TV and what was your experience.
Planning to buy a gaming laptop and saw a lot of good ones that said open box, certified by geek squad
FYI I’ve gotten really great deals from Best Buy open box..
Most recently I purchased an open box excellent 49” Samsung Odyssey OLED G9. It still had all the peels on it. The cables (DP and HDMI) were still tightly wrapped with the brown paper SAMSUNG cable ties, which have to be torn for the cables to be used, so they were clearly never used. per smart things all, the monitor had 9 hours of panel time, so practically brand new.
There was a note in the box from the return saying “monitor shuts off”. Now, I’m no expert- but I know enough to know that if you don’t use a high bandwidth cable with these monitors they will, indeed blank out and the monitor would appear to “turn off”.
TLDR: I saved $220 off the current sale price because some moron didn’t use the cables that came with the monitor. It’s on sale for $1079, I took a chance and got it basically brand new for $858. Now that I know I’m keeping it, I will be going back to add the 4 year geek squad warranty.
Just my experience I thought I would share.
Best Buy "Open Box - Excellent" Experiences. Anyone have any experience ordering an excellent open box ... snagging this laptop I’m just want your true Experience. New is 1599.99
Hey! Theres a aw3225qf for $700 Open-Box - Excellent at a Best Buy near me. I know I can always return it before 15 days, but wondering if you guys have any opinions on open box, especially with it being OLED.
Edit: ended up getting it, after two days, it’s been absolutely flawless. Extremely happy with my purchase. I looked pretty close with a flashlight and didn’t see any scratches
I recently purchased 3 Alienware monitors. 1 New AW3225QF Manufactured Date: Nov 2024. 1 Open Box Good Condition AW3225QF Manufactured Date: Jun 2024. 1 Open Box Excellent Condition AW3423DWF Manufactured Date: Aug 2024. New was $997.98 out the door with tax. Open Box Excellent for AW3423DWF was $540 out the door with tax. Open Box Good AW3225QF was $780.20 out the door after tax. All purchases were between 03/06 - 03/16/25 in Los Angeles area Best Buy. My Open Box excellent included all accessories which are still wrapped in factory plastic. Screen is untouched. Seems like someone bought it, opened it for now reason and returned it. Or maybe bought and never opened it, just returned it and Best Buy did their return inspections etc. For $540, I rate my buy a steal!. Now, for the Good condition AW3225QF, I asked to open box and inspect it myself, the employee opened the box, and let me tell you, this was indeed Brand New Factory sealed!!!. I didn’t hesitate or think about it twice, I purchased it on the spot for $780. This was the first time I buy open box and I’m overall happy with my purchases. What are your thoughts on open box items?.
I thought these are supposed to be a return within 15 days. How could these be from 2-week of use? More importantly, how could these be “excellent”?
So a Best Buy near me has a 77" Bravia A80L for $615 - I pulled the trigger on buying it but now I am worried that this is too good to be true. The listing mentions it's in "good" condition with minor scratches and dents and missing parts. Can this be trusted, or can I assume the reason for the low price is lower quality than the listing is letting on? Do people have good experiences with open box OLEDs from Best Buy? The store selling this item is two hours away from me so it's difficult for me to drive over to inspect the tv before finalizing my purchase. Any advice would be appreciated!
Anyone have good or bad experiences with buying Open Box deals from Best Buy? I would only go with "excellent" condition - so likely new but either a display laptop or returned, but obviously some risk involved.
I’m not sure if this is against the rules but, I’m looking at a laptop thats sold as open box excellent and I’m wondering if its worth it to save money by getting it or just saving up more to get a brand new one. Thanks.
I recently found this insane deal for the Zephyrus G16 5080 2TB model at almost $1,000 off. I have no experience with open box with best buy and I was hoping someone who’s said some experience could help.
Just do it. Go check it out in person before you buy it obviously. I just got an unbelievable deal on 65" a80l.
Was listed on site as good quality at 1300 so I decided to check it out. I get there and apparently it was ready for an order for pick up but the person never came to pick it up.
They somehow lost the original box (which was kind of odd) but I was chopping it up with the dude and he offered to get me a better price. Called his manager over, did his thing, came back and said he could give it to me for $1000.
Tried not to get too excited but I nearly ejaculated at the thought. They brought it over and looked it over. No scratches, no scuffs, everything is in the box. They told me I have 2 weeks for return so I got nothing to lose, pulled the trigger and wrang it up. Just couldn't boot it up in store, so when I got home checked the screen hours and it only had 15 mins.
It's been 2 weeks, just managed to dial in my settings and I could not be happier.