Open Box Excellent does not mean all items are included. Their incompetent staff does not check to make sure all items are included.
Reddit
reddit.com › r/rogally › best buy open box "excellent" condition not so excellent
r/ROGAlly on Reddit: Best Buy open box "Excellent" condition not so excellent
January 18, 2025 -
https://youtu.be/5hYdSVnKrrk?si=Cl7FtD2YG6jJFTY0
Though it was worth a shot to save $115 on an X with an open box. Like often recommended I opened at the store to make sure it looked good and it did. However I made the mistake of not turning it on. I got home then turned it on and let it update. I left the room briefly only to hear the sound of a dying cow groaning behind me. Once I set it up even in idle "Silent" mode it was very audible. I don't know if this horrible coin whine or bad bearings or what.
I returned it and just bought a brand new one which is far quieter and no groan. Best Buy didn't give me a hard time but the employee didn't appear to take note of why I returned it. Hopefully they don't try to sell it again.
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I always gotta recommend to people buying open box to turn it on and at least start setting it up right in the car or even right in best buy with either your phones hotspot or best buy wifi, and just make sure there are no out of the box apparent problems like this, makes it so much easier to just go back in and exchange it/return it if they didn’t note why you brought it back they definitely might to try to sell it again and just mark it down from excellent to good condition lol
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I've bought 'fair" units from there that you couldn't tell were used. I guess it depends on who did the inspection
Best Buy
bestbuy.com › custom landing pages › buying guides › outlet guide
Outlet Center Buying Guide - Best Buy
Customers return opened products for a variety of reasons — a gift was the wrong color or model, or the TV or appliance was too big to fit. Some open-box products served as in-store displays. Each open-box product was tested or inspected to verify proper working order and physical appearance, and assigned a condition — Excellent, Good or Fair.
When it says open box what does it means ? null
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Best Buy - "Open Box"? - Bogleheads.org
As mentioned, Best Buy open box has various conditions from Open Box Excellent, which looks new and includes all of the original parts and accessories to Open Box Fair, which has significant signs of use and is often missing "vital accessories" (e.g. power adapter for a laptop). More on bogleheads.org
What does "open box excellent" mean? Is it preowned or used? null
What does "open box excellent" mean? Is it preowned or used? – Learn about HP - Pavilion 24" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 1TB SSD - Sparkling Black with 2 Answers – Best Buy More on bestbuy.com
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Difference between Open Box Excellent - Certified and Open Box Excellent?
Certified is when it has everything including the box, instruction booklet, cables and in "new" condition (no damage). While OB Excellent means the condition is new (no damage) but could be missing something, like the box or some accessories. More on reddit.com
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Open Box Excellent does not mean all items are included. Their incompetent staff does not check to make sure all items are included.
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Open Box means
1. A TV that has been on display in the store and is now put on sale,
2. A TV that was purchased by a buyer who opened the box at home, took the TV out, decided they did not want the TV and returned it back to the store.
In either case some paperwork, or parts could be missing from the box. Make sure the remote, feet, and power cord are included if you buy an open box unit.
Quora
quora.com › What-is-your-opinion-on-Best-Buys-open-box-excellent-certified-laptops
What is your opinion on Best Buy's open box excellent-certified laptops? - Quora
Answer (1 of 6): I purchased two high end Lenovo Yoga 730 laptops for my wife and I about two years ago and they have been great. They came without the boxes or accessories but I bought them for less than half the cost of new laptops.
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Don't necessarily believe anything about Best Buy’s “open box” items. I purchased a computer as Open box - excellent, which Best Buy tells me should include all documentstion, original packaging, full warranty, etc. Upon receipt my purchase came in bubble wrap, caps missing from the keyboard and no documentation. I attempted to get some assistance from Best Buy customer service for a replacement keyboard, but could never reach anyone who could offer any assistance, and the promises that ‘someone’ would get back with me within 72 hours was another lie from Best Buy - the most appalling thing however, when attempted to register ownership for warranty purposes, the manufacturer advised me that there was only 4 months remaining on the initial 12 month warranty. Best Buy is willing used merchandise and fail to advise their customers - don't buy anything from these crooks.
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Buyer beware. They charge a 10 to 20 percent restocking fee on open box products that a crap and do not work.
Bogleheads.org
bogleheads.org › board index › community › personal consumer issues
Best Buy - "Open Box"? - Bogleheads.org
Open Box Excellent items, are generally only discounted 10% from the price for the item brand new and sealed. Just not worth that small discount in my opinion. You may have better luck getting a larger discount and a better condition item purchasing refurbished direct from the manufacturer ...
Best Buy
bestbuy.com › discover and learn › tips & ideas
The Best Deals on Open Box Items at Best Buy - Best Buy
Best Buy also examines its open-box products and then prices them based on their condition. This ensures transparency, so you have a good idea of what to expect. The Geek Squad-verified conditions are: Excellent. Excellent works and looks like new and is restored to factory settings.
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It means the computer was purchased but returned within Best Buy's return period, usually for some form of buyer's remorse. When it's returned, Best Buy makes sure that the software on the SSD is exactly as it was when it left the store. An open box in "excellent" condition means it has no signs of wear or use.
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Either returned or used as model
CNET
cnet.com › tech › the can't-miss trick to shopping at best buy this memorial day weekend
The Can't-Miss Trick to Shopping at Best Buy This Memorial Day Weekend - CNET
May 22, 2024 - Open-box products are excellent-certified, excellent, satisfactory or fair condition.
Reddit
reddit.com › r/geeksquad › difference between open box excellent - certified and open box excellent?
r/GeekSquad on Reddit: Difference between Open Box Excellent - Certified and Open Box Excellent?
December 16, 2021 -
Hello,
I was browsing the website and noticed these two categories of open-box items. I imagine all returned items are checked thoroughly to ensure that it is working or that a problem it had before had been fixed properly before they can be relisted as a refurbished product. I understand the satisfactory and fair conditions if the product had been roughly, but I was curious as to why there are two excellent categories? If both have undergone inspection and have been certified to work properly, why wouldn't there just be one category? Is there a difference between the two to justify the price difference? Does the excellent without the certified attach mean there is some minor flaw somewhere?
Thank you much!
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Certified is when it has everything including the box, instruction booklet, cables and in "new" condition (no damage). While OB Excellent means the condition is new (no damage) but could be missing something, like the box or some accessories.
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Sometimes there is no difference; we will occasionally have items pass through us for inspection that theoretically could be certified but our system doesn't give us the option of certifying. Other times, the lack of certification means that an "accessory" such as the charging cable or the box (doesn't matter whether it's a factory box or a replacement) might be missing. If there is physical damage that does not interfere with actual operation of the device such as minor scratches and marks, it is usually put down as a much lower category. If you are unsure of buying something that has been labeled open-box, stores will usually allow you to inspect the item because the box has already been opened.
Best Buy
bestbuy.com › best buy › computers & tablets › laptops › all laptops › windows laptops › product details
What is the difference between open box categorie – Q&A – Best Buy
November 25, 2022 - Open box fair will have signs of usage and some cosmetic damages Certified will be returned product thoroughly tested and checked to ensure the quality and reliability Excellent condition is as good as new and no visible signs or usage
Best Buy
bestbuy.com › best buy › best buy outlet
Best Buy Outlet: Clearance Electronics Outlet Store - Best Buy
These items have been professionally tested, cleaned and inspected, and are in good working condition. These devices do not include original packaging, and some nonessential pieces may be missing. Whether you’re shopping pre-owned, clearance, refurbished or open-box products, Best Buy Outlet is a great way to save on electronics.
YouTube
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Best Buy said it's "Like New"
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Quora
quora.com › Can-I-trust-and-buy-open-box-electronic-devices-in-best-Buy
Can I trust and buy open box electronic devices in best Buy? - Quora
Answer (1 of 10): To be upfront and honest with you..I don't trust any place including Best Buy to purchase an open box electronic device I have a friend who purchased an open box electronic device for a good deal at a place and has had nothing but trouble with the electronic device. If possibl...
YouTube
youtube.com › watch
Note To Best Buy Marketplace: 'Open Box' Is NOT The Same As 'Used' - YouTube
I recently bought an 'open box' Acer Spin 3 laptop from the Best Buy Marketplace for a really, really big discount from the current new price. Did I practica...
Published February 15, 2024
YouTube
youtube.com › shorts › OTlOLfD8Esg
Is Best Buy Open-Box Worth It? #gaminglaptop #openbox #bestbuy - YouTube
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Published February 2, 2025
YouTube
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How to 💶 SAVE MONEY 💵 with Best Buy Outlet - YouTube
Pay Less for Amazing Tech? Makes sense to me... Let me show you the ropesBB Canada Outlet sale currently LIVE: - https://bestbuyca.o93x.net/nXnd3aUSA has on...
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Linus Tech Tips
linustechtips.com › the hub › general discussion
What are your experiences with bestbuys open box program? A good deal, a risk not worth it, or something in between? - General Discussion - Linus Tech Tips
January 28, 2024 - Considering buying some stuff through bestbuys open box program and curious what you guys thought about it and if its worth the savings.
YouTube
youtube.com › watch
My Best Buy Open Box M2 MacBook Air Experience - YouTube
Hey y'all. Today's video is a fun one where I purchased an open box Best Buy without any research. Did I get ripped off? Let me know what you think in the co...
Published November 24, 2024
YouTube
youtube.com › watch
My Best buy Open Box Experience - YouTube
I've bought a lot of open box items from Bestbuy over the years and have very rarely had issues. What's been your experience? Thanks for watching!
Published February 12, 2024