So I was looking at the prices for the Sony ht-a5000 soundbar at bestbuy and on sale it’s $699 but as open box it’s $330 would it be worth getting it open box instead? Has anyone bought a sound bar open box and how’s your guys experience with open box soundbars?

I got two Soundbars near me in Joliet, IL 60436, I'm trying to purchase one to go with my Open Box Good LG C2 65in TV.

https://www.bestbuy.com/site/samsung-hw-q60b-3-1ch-soundbar-with-dolby-audio-dtx-virtualx-black/6505164.p?skuId=6505164

https://www.bestbuy.com/site/samsung-3-1-2-channel-soundbar-with-wireless-subwoofer-dolby-atmos-dtsx-and-voice-assistant-black/6454216.p?skuId=6454216

Both is Open Box Fair. Obviously can mean anything. Both stores are about an hour away. So I can't just simply drive there for no reason. Last two soundbars I brought that claimed Fair conditions, were literally just the soundbars, with nothing else! This was after the rep on 1800 Best Buy claims just missing the boxes.

Can I buy the Demo model that another store has on display for the Q60B? If so, What's the price on that then? The same as the open box price on the website?

Also can I have an another store transfer something to my local store? It would be from Texas to IL. They have the Q700A in Good condition.

Is there way to find out which Best Buy has this Subwoofer in Open Box condition? https://www.bestbuy.com/site/bose-bass-module-700-wireless-subwoofer-arctic-white/6280555.p?skuId=6280555

Is it normal to have this many problems with the company? Saturday I decided to go buy a soundbar for my TV so I went to Best Buy and I bought the Sonos Beam. While I was talking to the guy who was selling it to me I asked him if I needed to connect to the internet for it to work because where I live the internet has a firewall preventing those kinds of things from connecting to it. He said all I needed was an HDMI cord and no internet was required. He was wrong. The next day I returned it and traded it in for the JBL bar 500, the only issue was that the closest store that had it to me was an hour away. I went ahead and drove down there and got it because I had nothing else to do. Once I got home I set is up and it sounded great but there was an audio delay and I could not fix it.

So I packed it up and took it to a store near me and troubleshot it with me and said the best thing to do was get a new HDMI cord for it, so I did. I get home and there is still an audio delay. I called JBL and they seemed to think it was a defect with the audio sync function feature and told me to make an appointment with Best Buy and they should be able to fix it. So I made the appointment for today to get it looked at in-store. Well, when I showed up Geek Squad told me that this was an in-home problem and told me to make an appointment for that. I asked them why it didn't tell me that when I made the appointment and she just said "I don't know sorry". I did not want to spend $100 for someone to come over and mess with my TV settings so I just opted to exchange it for the same one saying the audio sync is defective. They then told me that since I got the soundbar on sale and it was $200 off I would have to pay them $200 to replace it, which does not sound right at all. They then suggested that I had a site survey done and an someone could see what was wrong with it and go from there so I reluctantly agreed now I am waiting for someone to come look at it.

I know I can just use the warranty with JBL to replace it but the employees were saying that I could not do this in-store, is that right? I feel I am being scammed out of my money with how I bought a sound bar, it came out defective, and now they say if I wanna replace it that I would have to pay them $200 since it was on sale. Not only that but the entire time I am trying to get this fixed they just kept trying to get me to buy more crap, the guy who sold it to me in the first place spent 10 minutes trying to sell me an SSD for a PS5 after I said I did not want a Best Buy card. When I was trying to figure out the audio sync the first time they were trying to sell me a TV. What should I do going forward? I love this soundbar, the only issue is the audio sync. Can I really not use the manufacturer warranty in-store? Who can I complain to about this to actually get things rolling?