I am ABSOLUTELY APALLED by Dell Customer service! I recently purchased an Alienware aw3225qf 32" qd oled monitor from Best Buy. Retail $1200 usd on sale for $900. It stopped turning on almost immediately but I have been super busy with work and had no idea what a nightmare this would be and waited 2 days past Best Buys return date. Not only received zero help from Dell ( their product, their warranty) but they have been ignorant, rude, and impossible!! Best I've been offered is a refurb!! I'm disgusted and will tell everyone I come into contact to steer clear of Dell!

Edit; after going through 4 denials of even a refurb i finally went to Twitter Dell cares and got a refurb replacement. Came in a shipping box alone with foam. So I pay $900 for a retail $1200 monitor and now am left with a dirty used refurb with no box or papers to keep now. Disgusted is an understatement.

Hi,

I am looking for a new Dell laptop within a reasonable budget (under 1000 euros/dollars). I've had great experiences with refurbished laptops and Dell in general, so going with this option again.

I will use it as my main laptop:
from work (light coding, some programming work, lots of online video work/ university meetings (i'm in a grad program), the usual web browsing (I have a bad habit of keeping 20 tabs opened....!! but my current Dell was performing really well until 6-8 months ago,),
to home computer: looots of streaming (which seems to challenge my old Dell laptop now, same with YouTube).

My current Dell is a refurbished Latitude E7450, but with Windows 10, which started overheating and shutting down if I launch a Zoom metting and keep a browser open with a couple youtube videos: I have a fan aimed at it to help (works most of the time, but defeats the purpoose of having a laptop :( I keep it on an elevated plastic surface (never on my laps, on a blanket etc..)

Between the 2, I would really like your opinion on which one is an overall better deal, which one will be faster, and will last longer. Any recommendation would be so greatly appreciated !!

Thank you so much for any advice!!

Here are the 2 models I found and I can't decide which one to choose:
On Amazon refurbished (with the 1 year warranty):
Dell Latitude 5420
14" Touchscreen
Full HD Intel Core i7 1185G7
512GB SSD HDD
32GB Memory
Intel Iris Xe Graphics
Windows 11 Pro
Webcam Lighting
Laptop Keyboard (Renewed)
Price: 650euros (about 700 USD)
https://www.amazon.es/-/en/gp/product/B0DQ7C7SK3/ref=ewc_pr_img_1?smid=A1O4IAOCSY29OG&psc=1
(Hopefully the link works)

or on Ebay (never purchased a laptop on Ebay- the seller does have good reviews, but the warranty is only 30 days... which I'm willing to risk since the vendor has such great reviews (98% satisfied on more than 7000 sales):
Laptop FHD DELL Latitude: ¡Intel i7! 32GB RAM ~ 1TB NVME SSD! Windows 11 Pro!
This B grade item has been discounted to reflect cosmetic imperfections but will not be missing any accessories and all parts are fully functioning!!
This computer has been fully tested by a Microsoft Registered Refurbisher.

A fresh installation of Windows (and more) installed with the Digital Product Key (certificate of authenticity) activated! Battery has been tested to be in working condition, Battery life is not covered under warranty.
Processor Intel Core i7-8650U
Processor Speed1.90 GHz
RAM Size32 GB
GPU Intel UHD Graphics 620
ScreenSize13.3 in

SSD Capacity 1 TB
Operating System Edition Windows 11 Pro
Series Latitude
Resolution1920 x 1080
Model Dell Latitude 7300
Connectivity: Ethernet, HDMI, USB 3.0, USB-C, SD Card Slot Operating
SystemWindows 11

ProFeatures: Backlit Keyboard, Bluetooth, Built-in Microphone, Built-in Webcam, Wi-FiHardware ConnectivityHDMIStorage TypeSSD (Solid State Drive)Country/Region of ManufactureUnited States
Graphics Processing Type Integrated/On-Board Graphics Manufacturer
Color Black
Most Suitable For Casual Computing, Gaming, Graphic Design, Workstation
Price: 550 euros (about 600 USD)

https://www.ebay.es/itm/116458919375?_skw=dell+latitude+13%22+windows+11+ram+32gb&itmmeta=01K2HXAZ8K9ZC65G6NDFFVFYQE&hash=item1b1d7e15cf:g:8cMAAOSww29nl7lz&itmprp=enc%3AAQAKAAABAFkggFvd1GGDu0w3yXCmi1eQktNdduvLWa1haHxbDEoxX4%2FqUm%2BseRBUsD62tG7mT9rhqxPCR%2BSE0bq7gBPrzy3xzAhB9ATdoE7Vlr%2F8fIckYMO6X5eOPuMRN%2FAHRzoUtID3MsiecFWFZfCl7fFn2zdLM%2BwVRSs27RwKDOVxiGcDQrrCU%2FBWKXc95US6is0Z0lknoeijbWd0oezetHK56EiBjvUecFrDbq8NmjV3TF0I0T159Y6u5VvNNXTOLqzZ3UEwz0pOvChveg9wxgnf7cj0Xz5N%2FLeYfzQtXogEeiazlui%2FTYxzZbzK6kaP3AA0pKvHgwAbL42dDpUBz6qd9gE%3D%7Ctkp%3ABFBMyPSrvZRm

https://www.bestbuy.com/product/refurbished-dell-latitude-5420-14-intel-i5-1145g7-16gb-256gb-ssd-windows-11-pro-grey/J39WY9HFHP

mostly asking to know if this laptop is good to buy