Best Buy doesn’t have any 3rd party sellers so you don’t have to worry about that. I’ve bought a few refurbished items fromnBest Buy over the years. GeekSquad refurbished items are usually returned or repaired items that go through a specific test and check process and if there’s any accessories missing they replace them. Regular refurbished items are usually returns that get a once over, basic checks and put up for resale. Might be missing some box and accessories. Consider this equal to “used” really. I’ve had good luck with both these options. I’ve gotten headphones and SSD from geek squad refurb and they came with all accessories and looked to be nearly new. The regular stuff quality ran between looking new or missing stuff like boxes and manuals, maybe a little scuff here and there, but all worked fine. Apple also has some stealthy refurb items that are sold by Best Buy and Micro Center, but are actually fully refurbished by Apple themselves. You can usually spot them because they have a 1ye warranty instead of the usual 90 day. Answer from borderpatrol on reddit.com
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Best Buy
bestbuy.com › custom landing pages › buying guides › outlet guide
Outlet Center Buying Guide - Best Buy
Other products work as expected, but need some sprucing up (such as a new screen, battery or casing). Refurbished products are repaired and restored to a like-new state (may have minor scratches), either by one of Best Buy's in-house repair centers, the manufacturer or a third-party refurbishment ...
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RedFlagDeals
forums.redflagdeals.com › best-buy-refurbished-categories-2626005
Best buy refurbished categories - RedFlagDeals.com Forums
July 8, 2023 - It has a 30 day return policy and appears to be "refreshed" from an authorized manufacturer reseller. The condition is classified as "good" and they also have one that is "excellent" which costs more.
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Reddit
reddit.com › r/bapccanada › refurbished vs. open box from best buy
r/bapccanada on Reddit: Refurbished vs. Open Box from Best Buy
September 28, 2020 -

Edit: I pulled the trigger and went with the open box option. Too many unknowns with refurbished and the additional $67 for open box is worth the peace of mind and full warranty.

Hey guys, I'm looking at picking up a monitor that appears to be discontinued and Best Buy offers it refurbished from a 3rd party with 90 day return policy or for about $70 more open box and full warranty from Geek Squad.

Does anyone have any experience with refurbished vs. open box from Best Buy? Is the $70 savings worth the risk for refurbished from a 3rd party? It doesn't say if there is anything wrong with it like dead pixels, just that it's refurbished.

Thanks

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Reddit
reddit.com › r/frugal › how do you feel about refurbished from best buy?
r/Frugal on Reddit: How do you feel about refurbished from Best Buy?
July 4, 2025 -

Hi everyone, my son‘s iPad that I bought refurbished for Christmas for him just stopped working yesterday morning. We took it to the Apple Store and after running all the tests, the tech said that the display must be shot. It’s out of the Amazon marketplace seller’s warranty date, so they aren’t being any help. I was looking online at the Apple refurbished store and they don’t have what we were looking for, but now I am looking at Best Buy. There are two refurbished options, one is Apple certified geek squad and the other one is Apple certified. The geek squad option is not available for the item we are looking at, but does anyone have experience with Best Buy refurbished? It doesn’t say anything about it being from a marketplace or a third-party seller

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Reddit
reddit.com › r/bestbuy › refurbished or openbox?
r/Bestbuy on Reddit: Refurbished or Openbox?
November 7, 2022 -

I'm stuck looking at the 55" LG C1. One TV is Refurbished (excellent quality) and the other is Open Box.

Price is the same.

The Refurbished has a 1-year warranty, and states " This is a Refurbished product in Excellent condition, with very light to no signs of wear. Product has been tested for 100% functionality."

The Open Box has a minimum 6-month warranty (1 year I think?)

Open Box: LG 55" 4K UHD HDR OLED webOS Smart TV (OLED55C1AUB) - 2021 - Open Box | Best Buy Canada

Refurbished: https://www.bestbuy.ca/en-ca/product/refurbished-excellent-lg-oled55c1aub-55-2021-4k-hdr-oled-smart-tv-factory-refurbished/15692942

I read somewhere that the Refurbished in excellent quality is less likely to have issues because it's been thoroughly tested, whereas the Open Box could have been returned because of dead pixels, screen tinting, or some other issue (or it was a floor model).

Any experience, thoughts or help would be appreciated! Thanks.

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Best Buy
blog.bestbuy.ca › home › future forward › what to expect when you buy refurbished from best buy
What to expect when you buy refurbished from Best Buy
December 5, 2025 - In some cases, accessories may ... the balance of price and cosmetic condition that works for you. Devices marked Excellent look very close to new....
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Reddit
reddit.com › r/bestbuy › what is "refurbished (good)" ?
r/Bestbuy on Reddit: What is "Refurbished (Good)" ?
March 29, 2024 -

Mainly asking if there is a rating higher than (Good) ?

bought a controller from Bestbuy and just waiting on it to arrive. Did I make a mistake, will the controller be scuffed and worn down or worse, gunked up?

I only have the eBay rating system to go off of, Acceptable is below Good and Good is usually used when there isnt anything cracked/broken or clear sign of wear on the item.

I cant really find any item that is not (Good) on bestbuy refurb section. the controller is like $20 less than new if that helps.

Any idea ?

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CBC News
cbc.ca › news › marketplace › testing-best-buy-refurbished-electronics-1.6204620
Testing Best Buy: Refurbished Electronics | CBC News
February 17, 2023 - Best Buy says refurbished tech on its third-party seller marketplace is like new at a lower price.
Find elsewhere
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Quora
quora.com › What-quality-can-I-expect-from-a-Best-Buy-Geek-Squad-refurbished-item
What quality can I expect from a Best Buy Geek Squad refurbished item? - Quora
Answer (1 of 2): If you are looking at a “Geek Squad Certified” open box item, look at it as though it is like new with one previous owner. The lengths of which a Geek Squad Certified item is, no damage, no client data, factory box, factory accessories, with only one previous owner.
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NYTimes
nytimes.com › money › knowing when to buy › what you need to know before buying refurbished
What You Need to Know Before Buying Refurbished | Reviews by Wirecutter
January 22, 2021 - We’ve had the most luck with Best Buy’s Geek Squad, and we cap the price of the item at around $100. It must, however, meet our other criteria as well. (See below for more details.) It should have a 90-day warranty, at minimum. If something turns out to be not quite right a month or two down the line, you’ll have a chance to get your money back on your new-to-you vacuum or blender. The only instance in which we’ll post a deal on a refurbished pick with a shorter warranty is when the item costs $30 or less.
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Best Buy Canada
bestbuy.ca › en-ca › collection › refurbished-products › 113081
Certified Refurbished Electronics & Products | Best Buy Canada
Best Buy for Business(37) Fashion, Watches & Jewelry(25) Health & Fitness(20) Baby & Maternity(18) Toys, Games & Education(17) Travel, Luggage & Bags(8) Movies & Music(8) Beauty(2) Close · Get it Shipped · Pick Up at Nearby Stores · Close · On Sale(21,482) Top Deals(51) On Clearance(1) Open Box(8) Refurbished(25,908) Online Only(25,868) Close · Close · Brand New(1) Open Box(8) Refurbished Excellent(9,125) Refurbished Good(14,385) Refurbished Fair(1,566) Previously Played(14) Close ·
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Best Buy
bestbuy.com › best buy › computers & tablets › tablets › apple ipad › ipad air › product details
What is the condition? Excellent, very good, good – Q&A – Best Buy
January 25, 2022 - Items are from trusted suppliers of pre-owned devices that are seller-refurbished. May show minor signs of use such as scratches. Defects will only be cosmetics, devices are in good working condition.
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Best Buy
blog.bestbuy.ca › home › computers, laptops & tablets › laptops › what is a refurbished laptop and why you should consider one
What is a refurbished laptop and why you should consider one | Best Buy Blog
July 9, 2025 - Excellent condition – Like new, minimal or no signs of wear · Good condition – Light scratches or minor scuffs, but fully functional · Fair condition – Noticeable wear (e.g., slight dents or faded keys), but still works perfectly · ...
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Reddit
reddit.com › r/bestbuy › how’s open box or refurbished laptop on bestbuy? deserve to buy? and it seems not all of them can be refundable
r/Bestbuy on Reddit: How’s open box or refurbished laptop on BestBuy? Deserve to buy? And it seems not all of them can be refundable
January 28, 2024 - Just bought an open box Bose sound link 2. It was rated as Excellent. They had a little trouble finding it in the store. It was a little dirty and had no box (it was actually in a bubble mailer package), but otherwise it works great. Got it for $140. ... DO NOT BUY. Most of them, even if they're geek squad refurbished apple devices with a really good prices, they're all going to be defective somehow.
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Reddit
reddit.com › r/rogally › for those considering best buy "fair condition"
r/ROGAlly on Reddit: For Those Considering Best Buy "Fair Condition"
August 25, 2023 -

I was able to pick up a "Fair Condition" Ally for $460 at my local Best Buy. I know people here are stressing picking up an Excellent, but wanted to offer up an experience from someone who often buys used Fair during sales to maximize value.

  • You can return anything bought at Best Buy during holidays up until Mid January. This includes open box stock.

  • Most "Fair" stock means no original box and/or missing part. It does not mean it is broken in anyway.

  • My item was PRISTINE. Basically brand new but came with no box, no power supply. I bought an Anker 100W for $24 which IMO is better than the included and I'm going to use a dock for TV anyway.

  • YMMV, but I've bought a ton of items marked Fair from Best Buy and it has never been an issue. They are NOT final sale, so worst case scenario you can return if not up to snuff.