You can return the item to bestbuy even if its opened but within the return window. I did this with the Ally

Yeah don’t listen to the comment that says it need to be unopened u can open a 2000 dollar laptop and return it in 14 days and you will be fine even if you gamed on it the entire 14 days it just needs to have all the original items

Thank you for asking. Best Buy's return policy for new is as follows: If you want to return or exchange your purchase, please know that the time period begins the day you receive your product. If your purchase at a store is directly with a vendor, then the vendor's return policy applies. Most products are returnable within 15 days. Best Buy Plus and Total members have a return windows of 60 days.

Yes, you can return items to any Best Buy store, even if it’s out of state, as long as you have the receipt or proof of purchase. Best Buy generally allows returns at any location, but it’s important to check the specific return policy for the product you're returning, as some items may have different requirements or return periods. Additionally, the item should be in its original condition and packaging. If you have any doubts or need further assistance, contacting Best Buy customer service or reviewing their website can provide more detailed information.

I have a refurbished laptop didn’t have any issues until 2 months in won’t charge won’t turn on. How can you guys help?