To contact Better Homes & Gardens customer service, you can use the following options:
Phone: The primary customer service phone number is (800) 374-4244, which is the most commonly used number and has a 93% usage rate among customers. This number is available 24 hours a day, 7 days a week, with the shortest wait times on Sunday and the longest on Monday. For home plan specialists, use (855) 626-8638. Some users have reported difficulty reaching a live agent, but pressing 0 during the automated menu may help transfer you to a representative.
Email: For subscription and product inquiries, email [email protected]. For product-specific support, such as warranty claims or missing parts, use [email protected]. The email [email protected] is also used for subscription-related issues.
Online: Visit the customer service page at www.bhg.com/magazine-subscription-help/ to manage your subscription, report missing or damaged issues, or cancel your subscription. You can also access help through the online customer service center.
Mail: For physical correspondence, send mail to Better Homes and Gardens, 1716 Locust Street, Des Moines, IA 50309.
Social Media: You can reach out via Facebook, where the official page lists the customer service number (800) 374-4244 and email [email protected].
Customer service is rated 2.1 out of 5, with many users expressing dissatisfaction, particularly regarding difficulty reaching a live agent and unresolved issues. However, some users report positive experiences, especially when speaking with specific representatives. The average hold time is up to 3 minutes, though some sources report an average of 17 minutes. For faster assistance, consider using third-party services like GetHuman, which can navigate phone menus and wait on hold for you.
Factsheet
Since everyone I talked to and called Doesn't seem to know how to make a warranty claim for this brand.
Walmart Support and Local store doesn't know either. I found it. its under the Meredith company.
Updated contact info as of 1-15-2025
Better homes and Garden Products.
Support number - 1-(800) 892-3986
Support E-mail - [email protected]
Alt Support Number - 1-(800) 468-5277
Alt Support E-Mail - [email protected]
in my case, Shower Rod with lifetime warranty - Keep your receipt. Lost mine, no claim for me. : (
Edit: added additional support options.
Hello, does any one have a good customer service phone number? I’m missing a part for a glider. Tried calling customer service number listed on the instruction manual , and it only has a voice mail option. I’ve not had a return call . These are the incorrect numbers I’ve called after searching on the web: 855-626-8638, &00-374-4244,800-892-3986 and 800-468-5277. Thank you😊