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October 25, 2025 - Contact Big Lots customer service for your customer service needs. Reach out via phone, email, or social media.

The Big Lots phone number you can use to reach customer service is 1-866-244-5687. It is available Monday through Friday from 8 am to 10 pm ET. On weekends they are working from 8 am to 8 pm ET.

March 12, 2025 - Common problems addressed by the customer care unit that answers calls to 866-244-5687 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues.

April 14, 2012 - For an associate, press 1. For a vendor, press 2. For general information, press 3. For a customer, press 4. Big Lots operates the call center for this 800-877-1253 phone number 24 hours, 7 days.

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Verifying that you are not a robot

I immediately unplugged the fan and called the Big Lots store where it was purchased. I asked for a refund of my money since the product was ineffective and a safety hazard. Since I could not find my original receipt they could offer no solutions other than exchanging the product. I reached out to corporate customer service looking for a resolution and was also told there was nothing they could do to rectify the situation.

Verifying that you are not a robot

You're ready to contact Big Lots Customer Service at Online Help at biglots.com. Get a list of items you might need for your specific issue and let us get the conversation started for you.

Big Lots. 3,464,809 likes · 1,221 talking about this · 34,813 were here. 💸 🛒 Shop Bargains to Brag About on furniture, décor, & pantry essentials! 🧡 Tag us in your #BigLotsFinds 📸

Verifying that you are not a robot

Big Lots Inc headquarters address, phone number and website information and details on other Big Lots Inc's locations and subsidiaries.

July 25, 2011 - BIG LOTS - CLOSED, 260 Voice Rd, Carle Place, NY 11514, 53 Photos, Phone Number: (516) 742-4031, Mon - 9:00 am - 9:00 pm, Tue - 9:00 am - 9:00 pm, Wed - 9:00 am - 9:00 pm, Thu - 9:00 am - 9:00 pm, Fri - 9:00 am - 9:00 pm, Sat - 9:00 am - 9:00 ...

Last of all I'm assured he is able to bring it back, so they confirm with my driver that he is going to bring it back and I will get a refund in 2-5 business days only to find out after 5 business days they haven't even processed my return and they tried to say I still have it (Strike three). Luck for me I had a customer service supervisor email me that it IS being returned to the store same day and that I will get my money in 2-5 business days.

June 11, 2023 - BIG LOTS, 801 E William Cannon Dr, Ste 135b, Austin, TX 78745, 24 Photos, Mon - 9:00 am - 9:00 pm, Tue - 9:00 am - 9:00 pm, Wed - 9:00 am - 9:00 pm, Thu - 9:00 am - 9:00 pm, Fri - 9:00 am - 9:00 pm, Sat - 9:00 am - 9:00 pm, Sun - 9:00 am - 7:00 pm

November 22, 2024 - BIG LOTS, 1739 SW Loop 410, Ste 200, San Antonio, TX 78227, 12 Photos, (210) 674-2110, Mon - 9:00 am - 9:00 pm, Tue - 9:00 am - 9:00 pm, Wed - 9:00 am - 9:00 pm, Thu - 9:00 am - 9:00 pm, Fri - 9:00 am - 9:00 pm, Sat - 9:00 am - 9:00 pm, Sun ...

"I am writing to formally file a complaint against Big Lots regarding a $120 gift card that I am unable to use due to the companys failure to honor it before closing its location in my area.I received this gift card in good faith, assuming it would be valid for purchases at Big Lots stores." ...

2 weeks ago - Shop Big Lots stores for smart deals on a great selection of brand name toys, furniture, mattresses, watches, and more, all at low closeout prices. ... DISAPPOINTED!!My promotional period ended n 2 weeks later tacked on all interest on very small balance.And now charging interst on that again.Robbers!! I will never do business with them again!I had been a very loyal customer never being late,always paying xtra.DONE!!PLEASE READ FINE PRINT!!

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