I tried to do it but it didn't help. I also tried to use a USB Bluetooth (ᛒ) adapter, installed their drivers and it also didn't work.

When I switch ᛒ on Windows and turn on device search I only see the following image.

And the following image in the "Device Manager".

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Intel
intel.com › content › www › us › en › download › 18649 › intel-wireless-bluetooth-drivers-for-windows-10-and-windows-11.html
Intel® Wireless Bluetooth® Drivers for Windows® 10 and Windows 11*
3 weeks ago - If it doesn't start, download manually ... This software package includes drivers for new Intel® Wi-Fi 7 products - Intel® Wi-Fi 7 BE211 and Intel® Wi-Fi 7 BE213. From the release 23.170.0 package onwards, Bluetooth drivers have been validated to support Microsoft Windows 11* 25H2.
Discussions

Bluetooth on Windows 11 Does Not See Bluetooth Devices
I have a computer based on the GIGABYTE Z590 UD AC motherboard. This motherboard has the Intel® Wireless-AC 9560 built-in module that provides Bluetooth and Wi-Fi interfaces. The problem is that when searching for devices on Windows, it does not see any,… More on answers.microsoft.com
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11
13
February 14, 2024
How to activate bluetooth driver again after 13April 2023 windows 11 update??
Hello Team, I need urgent assist on this, please!! -I can not do any updates it just shows an error and keeps retrying! -It says failed and my Bluetooth driver is just gone! More on answers.microsoft.com
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7
26
April 13, 2023
Issues with bluetooth drivers using bluetooth USB stick on Windows 11
Making changes to your system BIOS settings or disk setup can cause you to lose data. Always test your data backups before making changes to your PC. For more information please see our FAQ thread: https://www.reddit.com/r/techsupport/comments/q2rns5/windows_11_faq_read_this_first/ I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/techsupport
6
5
December 18, 2023
Windows 11 - Missing Bluetooth Drivers
Did you try reinstall Bluetooth driver? More on reddit.com
🌐 r/windows
2
4
December 23, 2021
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Dell
dell.com › home › support home › knowledge base article
How to Download and Install Bluetooth Driver for Windows 11 and Windows 10 | Dell US
2 weeks ago - Learn how to download and install Bluetooth drivers for Windows 11 and Windows 10. Resolve any Bluetooth driver errors and ensure reliable Bluetooth connectivity on your device.
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Eleven Forum
elevenforum.com › windows support forums › network and internet
Latest Intel Wireless Bluetooth Driver for Windows 11 | Windows 11 Forum
August 13, 2021 - Intel Wireless Bluetooth Drivers - Intel Wi-Fi 7, Wi-Fi 6E, Wi-Fi 6, and 9000 series Products WHQL version: 24.10.0.4 Release Date: December 22, 2025 Windows 10 64-bit and Windows 11 · Driver version 24.10.0.4 : For BE213, BE211, BE202, BE201, BE200, AX411, AX211, AX210, AX203, AX201, AX200, AX101, 9560, 9462, 9461, 9260 · The drivers also work on Intel® Killer™ BE1775(i/s), BE1750(x/w), BE1750(i/s), AX1690, AX1675, AX1650, 1550 Download: Intel Wireless Bluetooth for Windows 10 and Windows 11 Download Release Notes (PDF) Important Notice
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MiniTool
minitool.com › home › news › windows 11 bluetooth driver download, install, update
Windows 11 Bluetooth Driver Download, Install, Update - MiniTool
September 28, 2025 - Guide for Windows 11 Bluetooth driver download, install and update. Download and install Intel/Realtek Bluetooth driver for Windows 11 64 bit in 4 ways.
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Softonic
bluetooth-driver.en.softonic.com › home › windows › utilities & tools › bluetooth driver › download
Download Bluetooth Driver - Free - latest version
October 24, 2025 - Download Bluetooth Driver for Windows now from Softonic: 100% safe and virus free. More than 53168 downloads this month. Download Bluetooth Driver la
Rating: 7.1/10 ​ - ​ 1.73K votes
Find elsewhere
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HP
support.hp.com › ie-en › document › ish_11229619-11229935-16
Intel Bluetooth driver update v23.60.0.1 for Windows 11 24H2
Find support and customer service options to help with your HP products including the latest drivers and troubleshooting articles.
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Microsoft
catalog.update.microsoft.com › Search.aspx
Microsoft Update Catalog
We cannot provide a description for this page right now
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Asus
asus.com › supportonly › mw506heb › helpdesk_download
MW506HEB - Support
Driver & Tools · BIOS & FIRMWARE · Email Us · Find service locations · Please select OS · Windows 11 64-bit · Windows 11 64-bit · Windows 10 64-bit · Others · Products certified by the Federal Communications Commission and Industry Canada will be distributed in the United States and Canada.
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YouTube
youtube.com › watch
Install Bluetooth Driver on Windows 11 | Find the Correct BT Driver - YouTube
In this video, you will learn to download and install Bluetooth drivers on Windows 11. Sometimes Bluetooth stops working for no reason, and you might be wond...
Published   August 2, 2024
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Dell
dell.com › home › support home › product support › driver details
Intel 8260/7265/3165 Bluetooth Driver | Driver Details | Dell Ghana
File Format: Update Package for MS Windows 64-Bit. File Name: Intel-8260-7265-3165-Bluetooth-Driver_PVRRR_WIN64_22.70.0.3_A30_03.EXE ... This is a large file. Depending on your connection speed, it may take some time to download.
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Reddit
reddit.com › r/techsupport › issues with bluetooth drivers using bluetooth usb stick on windows 11
r/techsupport on Reddit: Issues with bluetooth drivers using bluetooth USB stick on Windows 11
December 18, 2023 -

Hi all, I've recently borrowed a friends PC which runs Windows 11, however as far as I can tell it has no bluetooth capabilities built in.

My old PC was the same, so I bought an 'mpow bluetooth usb 4.0 dongle' which worked fine on my old PC, however when I plug it into my friends PC it doesn't work.

I've looked into Device Manager and the USB device shows up under 'Other Devices' as 'BCM20702A0', but when I look in its Properties it says 'The drivers for the device are not installed. Code 28. There are no compatible drivers for this device'.

I've tried using some software called Driver Easy to manually download a driver and install it through Device Manager, and while the software does seem to find and download something, it seems to just be a whole bunch of files, and when I direct Device Manager to look for a driver within the folder that contains all the downloaded files, it can't find anything to use.

Anybody have any advice on how I can get bluetooth up and running? I wondered if perhaps the usb device i'm using is too old for Windows 11 or something.

Thanks for reading, sorry about the essay. Can send any screenshots or further info that is needed.

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Intel
intel.com › product support › wireless
Download Software and Drivers for Intel® Wireless Bluetooth®
Driver package 23.170.0 has been validated to support Microsoft Windows* 11 25H2. Important: For PCs with Intel® Wireless-AC 9560, Intel® Wireless-AC 9462, Intel® Wireless-AC 9461: Before Upgrading from 23.10.x.x - 23.50.x.x versions to this ...
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Reddit
reddit.com › r/windows › windows 11 - missing bluetooth drivers
r/windows on Reddit: Windows 11 - Missing Bluetooth Drivers
December 23, 2021 -

I was using my wireless mouse and all of the sudden it stopped. I check the Bluetooth and it said connected but I couldn’t add or remove any devices. I check the drivers and Bluetooth is no longer there. Also, I tried to troubleshoot but it said “device not compatible with Bluetooth.” This isn’t a prebuilt, it’s a laptop so it had it prior. Can anyone help me? I tried to completely reset though it did nothing. I just want the Bluetooth drivers!