In fairness to the banks, they ARE experiencing a higher than normal expected call volume, so responses times may be delayed.... /s I don't understand why a business that makes literally $10 billion profit a year can't spend $10 million a year to hire 50 people at $50k/year... and suddenly, you have happier customers. Answer from sad_puppy_eyes on reddit.com
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BMO
www21.bmo.com › content › en › contactus.html
Contact Us
Call 1-800-363-9992 if you are using a BMO Debit Card · Call 1-800-263-2263 if you are using a BMO MasterCard
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BMO
bmo.com › home › contact us
Contact Us - BMO Canada
Our Online Support Tool is the easiest way to get answers quickly. If you require assistance please call or use our branch locator to find a branch near you.
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Bmorewards
bmorewards.com › contact-us
Bmorewards
Now offering Prepaid Mastercards. Reward yourself or someone else!Explore Gift Cardsopen in new tab · Explore festive deals from top brands – all in one place – to make holiday gifting effortless.EXPLORE HOLIDAY DEALSopen in new tab · Treat yourself with BMO Rewards and use Pay with Points ...
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Mastercard
mastercard.ca › en-ca › personal › get-support.html
Mastercard Consumer Support Services | Get Help
Get Mastercard consumer support. Get help on your questions related to card benefits, offerings, lost or stolen cards and much more.
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BMO Canada
bmo.com › ways to bank › bmo assist chatbot
Customer Service Chatbot - BMO Canada
Enjoy 24/7 customer support with BMO Assist Chatbot. Get answers to questions about banking and credit cards, update your personal info & more.
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Reddit
reddit.com › r/personalfinancecanada › bmo credit card customer support wait times have been atrocious for ages. are all credit cards/banks like this, or are some better, such as amex?
r/PersonalFinanceCanada on Reddit: BMO credit card customer support wait times have been atrocious for ages. Are all credit cards/banks like this, or are some better, such as AmEx?
December 16, 2022 -

Long story short, my credit card has issues from time to time (declined transactions with paying an out-of-country contractor, for instance) which seemingly has no way to be resolved online, and requires me to call in and get the transaction approved. Each of these calls takes about an hour of annoying hold music to get to a human to resolve, and is getting annoying, especially given that 'they apologize for the long wait times due to staffing issues' when it's been that way for like a year. I dunno, pay people better and maybe you can find some?

Anyway, it's a corporate Mastercard that I pay annually for so I find this kinda silly.

Are other companies or credit cards better at this? I always hear good things about American Express for customer service, but for all I know their customer service is trash lately too.

(It's only really for online purchases, so I don't mind if AmEx has less support at like Superstore or something.)

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BMO
bmo.com › pdf › Emergency_Travel_Web_E_L01.pdf pdf
Your BMO MasterCard is accepted worldwide.
you can contact us easily 24 hours a day using the attached ... ®* MasterCard is a registered trademark of MasterCard International Incorporated. * Insurance benefits provided by Allianz Global Risks US Insurance Company. ... Your BMO MasterCard is accepted worldwide.
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BMO
bmo.com › creditcards › popups › included-features-and-more.html
BMO Bank of Montreal - Credit Cards - Included Features And more
Call us 24 hours a day, 365 days a year and we'll connect you with a representative who speaks your language, and can help with: ... Help on the Road BMO pay-as-you-go RoadAssistis a Dominion Automobile Association (DAA) roadside service available 24/7 on almost any road in Canada and the U.S.
Find elsewhere
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BMO
bmo.com › olb › help-centre › en › general
BMO Financial Group | Making money make sense
If you are experiencing difficulty signing into Online Banking with your BMO Debit Card, please call the Customer Contact Centre at 1-800-363-9992. If you are experiencing difficulty signing into Online Banking with your BMO MasterCard, please call the BMO MasterCard Customer Contact Centre at 1-800-263-2263.
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Bmo
www22.bmo.com › content › en › contactus.html
Contact Us - BMO
Call 1-800-363-9992 if you are using a BMO Debit Card · Call 1-800-263-2263 if you are using a BMO MasterCard
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BMO
bmo.com › main › personal › contact-centre-support-tool
Online Customer Support: Find Answers Faster – BMO Canada
Use our new online support tool to get quick answers to any banking need. We can help with password reset, bank accounts, credit cards, mortgages and more.
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Dinersclubcanada
dinersclubcanada.com › home › customer-service
Diners Club - Customer service
Email: [email protected] · (24 hrs a day, 7 days a week) In Canada and the U.S.: 1-800-363-33331 8 0 0 3 6 3 3 3 3 3 · From elsewhere, call collect: 1-514-881-37351 5 1 4 8 8 1 3 7 3 5 · Toll-free fax: 1-855-803-73421 8 5 5 8 0 3 7 3 4 2 · Diners Club P.O. Box 5000 Station F Toronto, ...
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BMO
bmo.com › pdf › Roadside_Basic_Coverage.pdf pdf
BMO® Roadside Assistance Program (Basic Coverage) BMO MasterCard®*
Fast. Priority service when you need help ... Convenient. Just one number to call, Tel 1-866-731-4999, 24 hours/day, from anywhere in Canada and the mainland U.S.
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BMO
bmo.com › credit cards › credit card faqs
Credit Card FAQs - BMO Canada
Have questions about your BMO credit card, charge disputes, rewards, cashback and more. Visit the FAQ page to find answers to common questions.
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BMO Financial Group
bmo.com › main › business › contact-us
Contact Us
Whether you’re a small business or a commercial organization, it’s easy to get in touch.
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BMO U.S.
bmo.com › credit cards › use my card
Credit Card Support: Activate, Report a Card & More - BMO
Ready to make the most of your BMO credit card? Activate your card, report a lost or stolen credit card or learn about our contactless payment options here.
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Reddit
reddit.com › r/personalfinancecanada › bmo mastercard phone wait time - 4 hours?
r/PersonalFinanceCanada on Reddit: BMO MasterCard phone wait time - 4 hours?
September 24, 2021 -

Hi PFC,

I'm wondering if anyone has been able to speak with human over the phone at BMO MasterCard. I'm looking to close an old, paid off credit card account - no reason to keep it open.

I have tried a couple of times and the auto message indicates a wait time of over four hours.

Are there any better ways of getting into contact? Can branch staff help with the credit card side of things? (I live/work around 15 mins away from closest branch so I'd rather not go unless they could actually do something).

Thank you

Edit - rang BMO this evening at 21:30 ET (19:30 MT) to close the account and only needed to wait 15 minutes. Thank you for the advice!

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RedFlagDeals
forums.redflagdeals.com › trying-contact-bmo-customer-service-ridiculous-2546470
Trying to contact BMO customer service is ridiculous - RedFlagDeals.com Forums
June 8, 2022 - For my bank account in another ... had a lot of difficulty reaching BMO a a few months back. Estimated wait times in the 6+ hour range every time I called....
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BMO
bmo.com › asia › speak_with_us_can.html
BMO Financial Group, Bank of Montreal Hong Kong - Speak with us Canada
Learn more about Canada, Canadian government documents, finding a place to live and finding work with these great resources.