Hi, · Try the following checks to see if the problem is in the charger, the charger cable or the speaker. · 1. Connect the speaker with the charger USB cable to a USB port on a working PC/laptop. (the user guide shows that the charger cable, USB cable standard plug charger end, micro USB plug speaker end, can be unplugged from the charger). · If the speaker charging light comes on then the charger is faulty and needs to be replaced. · You can charge the speaker by connecting it to a PC/laptop, however it will take longer to fully charge as there is less current being supplied by the PC/laptop than the charger. You can also use any charger e.g. from a mobile phone, provided it has an output (printed on the charger) of 5VDC (definitely not more or less) and a current output of 0.5-1.0A (500mA-1000mA) and that it has a micro USB connector. · 2. Connect a different USB cable between the PC/laptop and the speaker. · If the speaker charging light comes on then the USB cable is faulty and needs to be replaced. · If the speaker charging light still doesn't come on after trying the above checks then the problem is in the speaker. It could be the speaker charging port, the charging circuit or the battery. The speaker will have to be opened and checked to ascertain what the problem is. Answer from jayeff on ifixit.com
Reddit
reddit.com › r/bose › bose soundlink color not charging
r/bose on Reddit: Bose Soundlink Color not charging
April 21, 2014 -
I've had this thing for about 2 weeks and it was working fine until yesterday. The battery died while I wasn't home and now when I plug it in to charge nothing happens. I've tried different outlets, different cables, nothing. I tried googling the issue but nothing comes up beyond the basic troubleshooting you can find in the product manual.
edit: Well I just left it plugged in and after a few hours it randomly started charging. I guess if it's going to do this any time the battery dies I'll just be careful to not let it die.
Top answer 1 of 4
32
I just had this problem. I talked to support, and they told me to go to update.bose.com/soundlinkcolor to update my soundlink's software. If that doesn't work (or if your unit's software is up to date), they say to do the following:
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Plug soundlink in to wall charger
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Hold down the play/pause button for 15 seconds.
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Then, BEFORE releasing the play/pause button, unplug the charge cord from the unit.
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Release the button,
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Plug the unit back into the wall charger.
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Press the power button, and your unit should power on.
Hope this helps anyone else who has trouble with their Soundlink Color.
Edit: Formatting. Also, steps 1-4 above put the unit in "ship mode" and then steps 5-6 take it back out again.
2 of 4
2
I'd take it back and get a replacement.
However, it may be easier to call support and explain it to them.
Top answer 1 of 14
18
Hi, · Try the following checks to see if the problem is in the charger, the charger cable or the speaker. · 1. Connect the speaker with the charger USB cable to a USB port on a working PC/laptop. (the user guide shows that the charger cable, USB cable standard plug charger end, micro USB plug speaker end, can be unplugged from the charger). · If the speaker charging light comes on then the charger is faulty and needs to be replaced. · You can charge the speaker by connecting it to a PC/laptop, however it will take longer to fully charge as there is less current being supplied by the PC/laptop than the charger. You can also use any charger e.g. from a mobile phone, provided it has an output (printed on the charger) of 5VDC (definitely not more or less) and a current output of 0.5-1.0A (500mA-1000mA) and that it has a micro USB connector. · 2. Connect a different USB cable between the PC/laptop and the speaker. · If the speaker charging light comes on then the USB cable is faulty and needs to be replaced. · If the speaker charging light still doesn't come on after trying the above checks then the problem is in the speaker. It could be the speaker charging port, the charging circuit or the battery. The speaker will have to be opened and checked to ascertain what the problem is.
2 of 14
92
Unit plugged in but no lights, no turning on? Try this: · - Plug soundlink in to wall charger · - Hold down the play/pause button for 15 seconds. · - Then, BEFORE releasing the play/pause button, unplug the charge cord from the unit. · - Release the button, · - Plug the unit back into the wall charger. · - Press the power button, and your unit should power on.
Videos
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Bose Soundlink Not Charging-How To Fix It Easily - YouTube
Bose
boseapac.com › en_in › support › articles › HC2487 › productCodes › soundlink_color › article.html
Battery will not charge - SoundLink® Color Bluetooth® speaker
Let the speaker charge for at least one hour. If the issue is resolved, check for and install any available product updates using a computer by going to btu.bose.com.
Bose
bose.co.uk › en_gb › support › articles › HC2598 › productCodes › soundlink_color_ii › article.html
Bluetooth speaker battery will not charge
Software version 4.0.1 has been deployed to correct the bug and allows the SoundLink Color II to charge and power on even if it is currently not doing so. Please visit btu.Bose.com, download the Bose Updater program, and follow the instructions to update your speaker.
iFixit
ifixit.com › Wiki › Bose_SoundLink_Color_Troubleshooting
Bose SoundLink Color Troubleshooting - iFixit
To remedy this, connect the speaker to A/C power mode in order to reactivate the system. Make sure the battery is fully charged and plugged into a working outlet before removing it from the A/C source.
Bose
bose.co.uk › en_gb › support › articles › HC213 › productCodes › soundlink_color_ii › article.html
Product does not power on with battery power
If a tone is heard but your product won't power on, the issue might be with the connections or controls; if a tone is not heard, the product might not be receiving power or producing sound. Put the speaker into Ship mode. For instructions, see Enabling or disabling Ship mode. Connect the speaker to power to exit Ship mode. Let the speaker charge for at least one hour.
Bose
boseapac.com › en_in › support › articles › HC2598 › productCodes › soundlink_color_ii › article.html
Bluetooth speaker battery will not charge - Bose SoundLink ...
Bose has identified a software bug present in an earlier software version of the SoundLink Color II. This bug prevents the speaker from powering on or charging when the battery reaches a deeply discharged state.
Bose
support.bose.ca › s › display-articles
Battery will not fully charge | SoundLink Color Bluetooth® ...
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Reddit
reddit.com › r/bose › my color soundlink ii stopped charging
r/bose on Reddit: My color soundlink II stopped charging
June 9, 2023 -
I've had this bose color soundlink 2 for quite a few years now and it's still in pretty good condition however just this morning I woke up to find it dead (I usually have it quietly playing music while I sleep) so I plugged it in and it made the noise and showed the light that indicated that it was charging but quickly ended. After messing with it I'm noticing that it only charges for a moment then quickly dies. Is there a way to fix this or do I need to buy a new speaker?
Top answer 1 of 5
2
I know this is an old post, but I wanted to try to spread the word out for those having issues. What you need: A micro USB charger and a computer. Go to the bose support page https://support.bose.com/ find your product. There is a firmware update install tool based on your product. Once you download the software there should be a page to detect the product. Install the firmware update "Bose Soundlink Color II literally has a patch for the no power issue." After the update completes attempt to power on your speaker, mine did not turn on right away. If after a few minutes still no power, unplug the speaker from the computer, get your wall charger and do the following. Step 1: disconnect charge power to the speaker Step 2: Press and hold on the power button on the speaker until you see the lights flash or for about 15 seconds. Step 3: Plug the USB back into the speaker on the speaker side of the USB and wait a few more minutes. Step 4: If it is still not charging, unplug the speaker from the wall charger side and plug back in. Step 5: rinse and repeat steps 1-5 a few times if it is still not charging. This is what got mine working again. Hope this helps!
2 of 5
1
Just tried this fix and it worked. Completely dead Soundlink Color II…would only show the orange power light for 1-2 seconds right after plugging into a power source. Went to btu.bose.com, downloaded and ran the installer, plugged in the speaker and it updated the firmware…charging now as we speak! FYI, no lights on the speaker during the whole firmware update process, so don’t be discouraged…as long as you’re seeing the progress bar going toward 100% it should be working. Thanks for the tip!
Top answer 1 of 6
2
I had that problem a lot. I went through 4 speakers in a year. I was able to keep returning because I had a 2 year warranty plan on it through best buy. I recently just two days ago finally exchanged it for something else's. I just bought a UE boom and you can go and check out my review on that. I talked to Bose plenty of times on that issue and they could never fix it. The one thing you might try is a reset which is holding the mute button down for 10 seconds until all lights shut off. If that doesn't work Bose might make you send it in but for a charge to get fixed. I'm not sure what Best buy can do if you don't have a warranty. All I can say is sell it on eBay or something and get your money and you might want to try the UE Boom. Again check out my review, is a lot better. Good luck!
2 of 6
0
If it was purchased with Geek Squad Protection, then there is a 2 year protection on the device for problems such as this. However if it was not, the there is a 1 year warranty for defects through bose directly.
JustAnswer
justanswer.com › electronics › avdio-charge-won-t-charge-bought-new-charger-cord.html
Troubleshooting Bose Speaker Charging Issues | Expert Q&A
These modifications do not change ... unresponsive reset attempts. If your Bose SoundLink Color won’t charge, first try a different charger and cable....
Bose Latam
boselatam.com › en_ar › support › articles › HC1423 › productCodes › soundlink_color_ii › article.html.search.html
Battery will not fully charge - Bose SoundLink Color Bluetooth ...
Disconnect and reconnect the USB cable at both ends, ensuring it is firmly connected. Allow at least an hour for the speaker to charge after the connections have been reestablished.
JustAnswer
justanswer.com › home-theater-stereo › p5lnc-bose-soundlink-color-not-color-2-will.html
I have the Bose soundlink color. Not the color 2. It will charge from the wall (will not charge direct from laptop to
It seems like you've already tried some of the basic troubleshooting steps. Here are a few more suggestions that might help resolve the issue: ... • Verify that you're using the original charging cable and wall charger that came with the speaker.
JustAnswer
justanswer.com › home-theater-stereo › dw7e8-bose-soundlink-color-ii-appears-dead-wouldn-t.html
My Bose Soundlink Color II appears to be dead. It wouldn't charge.
The battery of the Bose SoundLink speaker has likely failed, possibly due to age. Rechargeable batteries tend to weaken over time and eventually may not provide enough power to start a device like a digital camera; they will need to be replaced.
The Droid Guy
thedroidguy.com › fix-bose-soundlink-color-ii-bluetooth-speaker-does-not-charge-1150236
How To Fix Bose Soundlink Color II Not Charging – The Droid Guy
If none of the methods mentioned above fix does not charge issue on Bose Soundlink Color II, you may need to bring it in for service and have the battery replaced. Soundlink Color II uses a lithium ion battery. Just like with any lithium ion batteries, it loses its charge after months of using it.
Quora
quora.com › My-Bose-SoundLink-Mini-II-is-not-charging-and-a-red-light-is-flashing-What-could-be-wrong
My Bose SoundLink Mini II is not charging and a red light is flashing. What could be wrong? - Quora
Answer (1 of 2): > My Bose SoundLink Mini II is not charging and a red light is flashing. What could be wrong? First make sure your USB cord and charging block/source aren’t the issue by trying an alternate cord and source. If that isn't the issue and you haven’t been regularly charging, ...
BatteryMall
batterymall.com › blogs › support › how-to-fix-bose-speakers-not-charging
How to fix Bose speakers not charging?-Five Methods & FAQs – BatteryMall.com
May 7, 2022 - Simply put your device in ship mode, plug in the charger to exit ship mode, and leave your device to charge for an hour. To enable ship mode: Connect the speaker to a power outlet Press and hold the Multi-function button for 10 seconds Unplug ...