Yes. Bose QuietComfort Headphones have an adaptive microphone system that allows you to use the headphones during calls when connected to any smartphone. In addition to traditional calls, the headphones will work with many apps that use Voice over Internet Protocol (VoIP), such as Zoom or FaceTime. The microphone system adapts to your environment to isolate your voice from competing background noises and wind so that you can confidently take a call or speak to your voice assistant anywhere you go—knowing you will be heard clearly and naturally.

Yes. You can connect the headphones to a mobile device without the app using the mobile device’s Bluetooth settings. However, you need the Bose app to fully enjoy all the features of the product, make settings adjustments, and download updates.

Bose QuietComfort Headphones utilize both active and passive noise reduction technologies. They use a sophisticated proprietary electronics approach for active noise reduction, placing microphones both inside and outside the earcups. The electronics system senses the sound in almost any environment and then measures, compares, and reacts — instant by instant — to produce an opposing cancellation signal. Meanwhile, passive noise reduction is achieved by the combination of earcup fit, design, and clamping force of the headband.