Find a Briggs & Riley authorized repair center near you for expert luggage repairs. Trust us to restore your bags to perfection. Locate now!

If your bag needs some extra care and you don't want to self repair, Briggs & Riley® recommends sending your bag directly to one of Briggs & Riley’s Official Company Repair Centers. To do so, create a repair authorization number (RA). You can obtain an RA number here.

You also have the option to take the repair in to your own hands. Take advantage of our self-repair kits. To find the authorized repair center closest to you, call our Customer Service Department at 888.HMB.BAGS (462.2247) and we will give you instructions on how to get your bag repaired.

Repairing your Briggs & Riley Luggage is easy. You can send your Briggs & Riley Repairs to an official Briggs & Riley Repair Center located in New York and California.To do so, create a repair authorization number (RA).

If your bag needs some extra care and you don't want to self repair, Briggs & Riley® recommends sending your bag directly to one of Briggs & Riley’s Official Company Repair Centers. To do so, create a repair authorization number (RA). You can obtain an RA number here.

Briggs & Riley® simple as that® ... repair, send it directly to a Briggs & Riley official repair center located in New York and California....

Leather World is an Authorized Luggage Repair Facility for most leading luggage and business case brands including: Tumi, Briggs & Riley, Victorinox, Bric's, Travelpro, Delsey, and more.

Explore an extensive array of the world's premier luggage and bag brands at our establishment. We proudly serve as an authorized repair center for esteemed names such as Samsonite, American Tourister, Briggs & Riley, and more.

Send or bring your bag to a local Authorized Repair Center.

Here are some well-known companies for which our two luggage repair centers are accredited: Samsonite, Victorinox, Delsey, Heys, Tumi, Travelpro, Briggs & Riley, Eagle Creek, Pelican, Storm, Timberland, Air Canada, Antler, Westjet, Atlantic, Kanu, Bugatti, Eye-D Smart Luggage, Ricardo de Beverley, Zero Halliburton, Skyway, Swiss Army, London Fog, Swiss Gear, Hedgren, American Tourister, High Sierra, McKlein, Bric's, and more...

February 17, 2019 - If your Briggs & Riley bag is ever broken or damaged, even if it was caused by an airline, we will repair it free of charge. You see, to us, the phrase “lifetime guarantee” is more than just a marketing strategy. It’s a sign of our integrity. ... It may be too late, but I noticed there are a ton of repair centers on the B&R site: http://www.briggs-riley.com/contact/...-repair-center Perhaps they could ship your broken bag back and you can see if you have better luck with a local shop to fix the zipper?

March 17, 2018 - You can send your Briggs & Riley bag to any one of the authorized repair centers listed in the directory on the Briggs & Riley website (there are centers across the US, Asia/Pacific region, Europe, and Canada).

November 11, 2023 - Briggs & Riley travel luggage 18 years ago was their “simple as that” lifetime warranty. They pledged to “repair any damage free of charge, no proof of purchase needed, no questions asked.”