I bought a set and a half of towels from Brooklinen back in December, and I’ve been really disappointed with the quality. Despite taking excellent care of them, washing only on the delicate cycle and drying on a low, no-heat tumble setting, they’ve completely deteriorated in just a few months. The fabric has thinned out and lost its softness, which is shocking given how gently I’ve treated them.

I expected a lot more based on the glowing reviews and how the brand markets their products as premium. These towels have worn out faster than much cheaper ones I’ve owned for years.

For the price I paid, I really expected better durability and customer support. It’s been a frustrating experience overall, and I wouldn’t recommend these towels based on what I’ve gone through.

They feel amazing for the first few weeks // 2- 6 washes but they turn into standard towels quickly.

I've reached out to get the defective wash clothes replaced but they won't exchange these no longer plush towels.

Does anyone have any better recommendations? Should I start Dry cleaning Large towels to keep them soft?