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I bought a new laptop (Microsoft surface 7) that runs Windows 11. I have a brother MFC-L3780CDW. I am trying to install the driver for the printer, and it keeps having an installation issue. I got the driver from the brother support website, the full software package and it won’t install. Any tips?
I'm pretty happy for William Lester because he at least managed to connect his printer to Windows 11. I have been unable to get it to accept the manufacturer's drivers and feel I am being forced into buying another printer. This is my first week at using
Windows 11 on a brand new laptop and I hate it with a vengence. I find it really hard to navigate and all it seems interested in doing is selling you stuff you don't want. All I want to do is print off a letter! Back to pen and paper for me I think! Karen Carlin
Hello, william lester
Welcome to the Microsoft Community.
Hello, thank you for your feedback on this, it seems that your printer prints slowly when connected to Windows 11.
In order to better help you, can you ask how you are connected to the printer, is it connected through the network ip connection or cable direct connection, you can feedback.
I will first provide you with some basic steps to make some improvements:
- Update printer drivers: Make sure you have the latest Brother printer drivers. You can download it from the Brother support website.
- Check the printer Settings:
Open printer and scanner Settings for Windows 11.
Select your Brother printer and click Print Preferences.
Lower the print quality setting to normal or draft instead of high.
Disable any advanced features such as color enhancement (True2Life).
- Restart the print daemon service:
Press Windows + R, type services.msc, and then press Enter.
Locate the Print Spooler, right-click and select Restart.
- Clear the print queue:
Open the Run dialog (Windows + R), type spool, and press Enter.
Go to the PRINTERS folder and delete all files.
- Check the connection:
If you are using a USB connection, make sure the cable is directly connected and not too long.
- For network printers, try using a wired Ethernet connection instead of Wi-Fi for faster speeds.
- Run the printer troubleshooter:
Go to Settings > System > Troubleshooting > Other Troubleshooting.
Run the printer troubleshooter to detect and fix problems.
You can try it out by referring to the steps above, and after that, give some feedback and I will further support you.
Best regards
Bobhe | Microsoft Community Support Specialist