Burrow Review/ Shipping Mistake
Platform Bed Recommendations? (Thuma, Burrow, Others?)
Burrow couch is a piece of shit?
Does anyone have experience with the Burrow media console?
Videos
We just moved into our new apartment, and I had been doing quite a bit of furniture research online. I visited several local consignment and thrift stores as well, and it was decided that we liked the Range line from Burrow- we also purchased their Chorus bed (and a mattress from Helix)
Now, I still like the look of the couch. It was quickly shipped, but I ran into a slight issue with FedEx. My delivery instructions state to deliver to our door (1st floor), but instead they delivered it to our complex mail room. Imagine: me, a 5’2 120 person driving our Prius to the mail room, attempting to haul 11 boxes weighing over 40lbs a piece…. Multiple trips and a bunch of sweat and tears later, I got everything into the living room to unpack.
The instructions weren’t extremely obvious, and being toasted from the delivery debacle, it was stressful and overwhelming- probably wouldn’t have been the case if it had been delivered to my requested spot. But I digress-
We got the couch built relatively quickly. Great. Problem.
One of the inlet seats was blue instead of the grey I ordered for everything. Ugh
I’m dealing with their customer service now, hoping for a simple outcome. Has anyone ever dealt with a shipping mistake on Burrow’s end?
As stressful as the couch was, the bed was extremely easy to build, and good quality solid wood. I can tell it will last a long time- don’t know if the same can be said for the couch, only time will tell. In the meantime, happy for the performance fabric in a home with small children and pets.