Best Buy doesn’t have any 3rd party sellers so you don’t have to worry about that. I’ve bought a few refurbished items fromnBest Buy over the years. GeekSquad refurbished items are usually returned or repaired items that go through a specific test and check process and if there’s any accessories missing they replace them. Regular refurbished items are usually returns that get a once over, basic checks and put up for resale. Might be missing some box and accessories. Consider this equal to “used” really. I’ve had good luck with both these options. I’ve gotten headphones and SSD from geek squad refurb and they came with all accessories and looked to be nearly new. The regular stuff quality ran between looking new or missing stuff like boxes and manuals, maybe a little scuff here and there, but all worked fine. Apple also has some stealthy refurb items that are sold by Best Buy and Micro Center, but are actually fully refurbished by Apple themselves. You can usually spot them because they have a 1ye warranty instead of the usual 90 day. Answer from borderpatrol on reddit.com
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Reddit
reddit.com › r/frugal › how do you feel about refurbished from best buy?
r/Frugal on Reddit: How do you feel about refurbished from Best Buy?
July 4, 2025 -

Hi everyone, my son‘s iPad that I bought refurbished for Christmas for him just stopped working yesterday morning. We took it to the Apple Store and after running all the tests, the tech said that the display must be shot. It’s out of the Amazon marketplace seller’s warranty date, so they aren’t being any help. I was looking online at the Apple refurbished store and they don’t have what we were looking for, but now I am looking at Best Buy. There are two refurbished options, one is Apple certified geek squad and the other one is Apple certified. The geek squad option is not available for the item we are looking at, but does anyone have experience with Best Buy refurbished? It doesn’t say anything about it being from a marketplace or a third-party seller

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Reddit
reddit.com › r/bestbuy › how’s open box or refurbished laptop on bestbuy? deserve to buy? and it seems not all of them can be refundable
r/Bestbuy on Reddit: How’s open box or refurbished laptop on BestBuy? Deserve to buy? And it seems not all of them can be refundable
January 28, 2024 - DO NOT BUY. Most of them, even if they're geek squad refurbished apple devices with a really good prices, they're all going to be defective somehow. You cannot get protection on them and you only get a 90 days warranty.
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Reddit
reddit.com › r/bestbuy › what is "refurbished (good)" ?
r/Bestbuy on Reddit: What is "Refurbished (Good)" ?
March 29, 2024 -

Mainly asking if there is a rating higher than (Good) ?

bought a controller from Bestbuy and just waiting on it to arrive. Did I make a mistake, will the controller be scuffed and worn down or worse, gunked up?

I only have the eBay rating system to go off of, Acceptable is below Good and Good is usually used when there isnt anything cracked/broken or clear sign of wear on the item.

I cant really find any item that is not (Good) on bestbuy refurb section. the controller is like $20 less than new if that helps.

Any idea ?

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Reddit
reddit.com › r/bestbuy › geek squad certified refurbished reliability
r/Bestbuy on Reddit: Geek Squad Certified Refurbished reliability
January 31, 2024 -

Hey y’all,

Turns out we get an employee discount on certain Certified Refurbished items, so I was looking at getting a 14” M1 Pro MacBook Pro, but I’ve heard pretty much nothing about if our certified refurb stuff is good or if they pretty much just ship a used product. Worried about issues.

So, anyone have positive or negative experiences with certified refurbished?

Top answer
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Just look at the warranty details, from my experience I’ve seen it’s a limited warranty but through a 3rd party company
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As a customer. Don't. I bought a Geek Squad Certified Macbook Air M1 w/512 of storage. This is a 2020 computer for just over $800. Decent deal, but not a lot less than Apple does for their refurbs, which typically I do. Product delivered by Fed Ex - no signature requirement, box completely chewed up. Laptop in an inflatable sleeve in the box, no paper, no invoice, and no power cable. Small dents front and back lid. Unit doesn't power on - and again - no power cable. Website description said included power cable AND USB c cable. I have another macbook I used it to power on the device, battery max capacity close to 90% and once I started using it, it was going through power pretty quickly. I logged in and talked to Best Buy support - they said basically - sorry for the issue, go into the store and they will give you a cable. Went in with the case number from support. I tell the guy at the desk and he's like "it came like that, it's open box - you get what you get". And I was like - it's not open box supposedly it's Certified Refurbished - so what does that even mean? Also - the website description for what I bought said it comes with cables. I said that online support said that you would give me one. And he's like - "well I can't so..". Which just is really confounding to me - I bought something and I didn't get what the website said I would get - the issues with the battery and case dents (which I would be willing to accept) and Best Buy didn't really seem to care. So I returned it. And I'm ordering from Apple. Not only was the product not in great shape, it didn't come with what it said it would, online support said it would be fixed and in store reps basically gave me zero customer service, didn't really care about my problem, and didn't see to care about making their customer satisfied at all. I was very pleasant throughout this encounter despite this customer no-service, but I won't be shopping at Best Buy anymore - and it's likely Best Buy doesn't care if I do.
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Reddit
reddit.com › r/bapccanada › refurbished vs. open box from best buy
r/bapccanada on Reddit: Refurbished vs. Open Box from Best Buy
September 28, 2020 -

Edit: I pulled the trigger and went with the open box option. Too many unknowns with refurbished and the additional $67 for open box is worth the peace of mind and full warranty.

Hey guys, I'm looking at picking up a monitor that appears to be discontinued and Best Buy offers it refurbished from a 3rd party with 90 day return policy or for about $70 more open box and full warranty from Geek Squad.

Does anyone have any experience with refurbished vs. open box from Best Buy? Is the $70 savings worth the risk for refurbished from a 3rd party? It doesn't say if there is anything wrong with it like dead pixels, just that it's refurbished.

Thanks

Find elsewhere
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Reddit
reddit.com › r/macbookpro › is best buy refurbished reliable?
r/macbookpro on Reddit: Is Best Buy Refurbished reliable?
June 25, 2025 - If I recall they replace the entire ... like 100 dollars less Continue this thread ... I have purchased refurbished and floor demo from Best Buy and had no issues at all....
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reddit.com › r/bapccanada › worth buying a laptop refurbished off best buy??
r/bapccanada on Reddit: Worth buying a laptop refurbished off Best Buy??
August 17, 2023 -

I am going to university with a tight budget and in need of a laptop. My price range is around $1.5k

Here is the laptop:

https://www.bestbuy.ca/en-ca/product/dell-xps-15-9530-15-fhd-intel-arc-a370m-i7-13700h-16gb-ram-512gb-ssd-win-11-home-certified-refurbished/17171038

Is buying this too risky? Should I choose a different laptop? Thanks in advance.

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Reddit
reddit.com › r/bestbuy › refurbished or openbox?
r/Bestbuy on Reddit: Refurbished or Openbox?
November 7, 2022 -

I'm stuck looking at the 55" LG C1. One TV is Refurbished (excellent quality) and the other is Open Box.

Price is the same.

The Refurbished has a 1-year warranty, and states " This is a Refurbished product in Excellent condition, with very light to no signs of wear. Product has been tested for 100% functionality."

The Open Box has a minimum 6-month warranty (1 year I think?)

Open Box: LG 55" 4K UHD HDR OLED webOS Smart TV (OLED55C1AUB) - 2021 - Open Box | Best Buy Canada

Refurbished: https://www.bestbuy.ca/en-ca/product/refurbished-excellent-lg-oled55c1aub-55-2021-4k-hdr-oled-smart-tv-factory-refurbished/15692942

I read somewhere that the Refurbished in excellent quality is less likely to have issues because it's been thoroughly tested, whereas the Open Box could have been returned because of dead pixels, screen tinting, or some other issue (or it was a floor model).

Any experience, thoughts or help would be appreciated! Thanks.

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Reddit
reddit.com › r/bestbuy › is buying refurbished geek squad certified worth it ?
r/Bestbuy on Reddit: is buying refurbished geek squad certified worth it ?
August 25, 2023 -

hey yall so i wanna buy a macbook from best buy since they have sales for it rn. i really want one with a touch bar but a new one is out of my budget, i noticed that geek squad certified refurbished is muchhhh cheaper but is it worth it? i wouldn’t want the computer to break on me or have a bunch of issues since im gonna need it for school. has anyone bought refurbished and how was it ?

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Reddit
reddit.com › r/laptops › worth buying refurbished/open box from best buy?
r/laptops on Reddit: Worth buying refurbished/open box from best buy?
February 23, 2025 -

I'm looking around for laptops on best buy, costco, etc and I am heavily debating just buying open box/refurbished from best buy. Has anyone had any experiences doing so? Is it a bad idea?

Also, if you would suggest it, recommendations of open box/refurbished laptops would be greatly appreciated!