I wanted to get some sets of their Color Me pajamas, so I was browsing their website, when a window popped up and said that if I sign up for emails, I could get 15% off my order. So I entered my email address, then it told me I had to also sign up for texts to get the discount code. So I did that as well. Then I started getting frequent texts and emails about this or that, but no discount code. I had someone named "Sarah" (idk if it was a real person or a computer) text me telling me she/it could "ring me up" with a 10% discount - "no code required." So basically they refuse to give you an actual code or let you apply it yourself. I straight up asked if they were going to give me a discount code since I signed up for texts and emails, but they never replied to what I said, just sent another text saying "since we're beasties, you get 20% off" but then after you click on the link, it just takes you to the home page with no discount applied to your cart. I call bullshit, pretty sure this whole website is just a scam.

Then, I tried to check out, and all of a sudden (10 minutes after adding the items to the cart), it said that all of the items I had in my cart were out of stock. I know it's Christmas shopping season but I doubt the stuff just went out of stock all of a sudden. I think it's because I told the whatever/whoever I was texting with that I thought they were full of shit since they wouldn't give me the coupon code they claimed they'd give if I signed up for emails (and then texts).

TL;DR: Caden Lane website won't give out the discount code they claim they'll give you for signing up for emails (and also forces you to sign up for texts in order to actually get the code, but still won't give it to you).

Has anyone here had any success with getting in contact with Caden lane? They have a phone number but it goes straight to a taped message. I’ve filled out the form and not heard back. I ordered something from them back in September and the website says it’s still being prepared for shipment. I don’t care at this point if they’ve sold out but I would like to get my money back. I’ve never bought from a sketchy company and made the mistake of thinking they were reputable.

I love this print and seriously considering buying. How is the quality?

Words of caution about ordering from Caden Lane…  Don’t.  I ordered 2 personalized blankets from them on Jul 27th.  At that time, the website stated “1-2 weeks for personalized items” and my order confirmation reflected the same.  I expected that it would take the entire 2 weeks, so I also paid for expedited shipping (an additional $40) so it would take only 2 days transit, once it shipped.  On Aug 10th, my order still had not shipped.  I contacted them and was told that personalized items would take 2-3 weeks and that it had “only been just over 2 weeks” since I placed my order.  On Aug 12th, I received a shipping notification.  On Aug 18th (6 days after shipment) my order arrived…. and it was incorrect.  I received 1 blanket I had ordered, and one blanket that belonged to somebody else.  I immediately messaged them on facebook (because email communication with them is subpar).  I did receive a prompt response, “I will issue a reprint for the missing swaddle immediately and request an expedited shipping”, but no offer to refund any part of my purchase (ie, my $40 in shipping).  So, today, Aug 26th, I’ve still had heard NOTHING from them.  No email of shipping confirmation, no updates whatsoever from this “small, mom-owned business”, so I facebook messaged them again.  Once again, I received a prompt response, saying “We issues a reprint and your item has already shipped! Here is the tracking…”, so I clicked on the given link.  It shipped Aug 24th, with an expected arrival date of Aug 28th.  Some “expedited shipping”.  Moral of this story… DON’T ORDER FROM CADEN LANE.  I have ordered from Posh Peanut, Aspen & Co, Spearmint.  ALL baby boutiques, all GREAT companies!  The “moms” running this company don’t have a clue what they are doing and have no concept of good business practice.  They want your money.